Resilience and emergencies professionals are found in Category 1 and Category 2 organisations as defined in the Civil Contingencies Act 2004 (for example emergency services, local authorities, NHS, utility companies), military, the voluntary, charitable, and international sectors, and government. They are also found in the private sector and those subject to major accident hazard, radiation, or pipeline regulation (for example companies transporting or storing toxic chemicals).
The broad purpose of the occupation is to contribute to the local or national resilience and security agendas. They protect and ensure public safety and continuity of essential services by effectively mitigating risks, preparing and planning for emergencies, and coordinating the response to incidents and recovery after the event. Working with stakeholders before, during, and after an incident, they develop locally appropriate ways to avoid disruptive events and prepare and recover from disasters. They ensure organisations satisfy their statutory obligations related to hazards and threats. For example, the Civil Contingencies Act 2004, Control of Major Accident Hazards Regulations 2015 (COMAH), Water Act 2014, Network and Information Systems Regulations 2018, Health and Social Care Act 2012.
In their daily work, a resilience and emergencies professional interacts with stakeholders at all levels of seniority across Category 1 and Category 2 organisations, local or national government, the military, voluntary organisations, community groups, and members of the public. Many resilience and emergencies professionals will work within or interact with a local resilience forum including planning for and embedding arrangements for military aid to civil authorities.
A resilience and emergencies professional will be responsible for working independently or in a small team, internally and externally, to research and assess how hazards and threats might impact the organisation and the people who rely on them. They consider a wide range of risks to people, business, and the environment. For example, severe weather, flooding, social disorder, industrial action, industrial accidents, failures in critical national infrastructure, or pandemics. They must research, assess and anticipate emerging threats. These may be caused by global factors such as climate change, economic and political instability, migration and demographic change. Resilience and emergencies professionals must lead and empower others to contribute to strategies that mitigate risks and achieve sustainable outcomes. To ensure their organisation and others are appropriately prepared to respond when emergencies occur, they must develop and deliver training and emergency exercises and ensure lessons are learned and captured. Whilst resilience and emergencies professionals would not typically be responsible for departmental budgets, they need an awareness of funding and financing mechanisms, costs and resourcing challenges associated with emergencies and resilience. Some resilience and emergencies professionals may be required to be on an on-call rota and may need to be able to respond to incidents and emergencies 24/7/365 as part of an on-call mechanism.
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Duty 1 Apply, maintain and improve structures and systems used to govern and improve resilience and emergency activity (for example, monitoring and evaluation, quality assurance, change management, and stakeholder accountability). |
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Duty 2 Research and analyse intelligence (data, opinion and information) relating to resilience and emergencies and manage information safely and securely. |
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Duty 3 Engage proactively, communicate and collaborate effectively with a wide range of resilience partners to improve resilience. |
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Duty 4 Project manage and administrate programmes or projects to deliver resilience outcomes and track associated costs. |
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Duty 5 Anticipate, assess and support the prioritisation of risks, threats and potential consequences. |
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Duty 6 Contribute to the analysis and development of resilience and readiness capabilities to ensure risks are reduced and the demands of an emergency response can be met. |
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Duty 7 Contribute to the mitigation or prevention of, or adaptation to, risks in a resilient and sustainable way. |
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Duty 8 Prepare the arrangements and plans needed to respond effectively to the anticipated demands and consequences of disruptive events. |
K2 K3 K9 K11 K14 K15 K17 K18 K19 K20 K21 K26 K27 |
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Duty 9 Train individuals and teams in a response role, and exercise and validate emergency plans. |
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Duty 10 Support a response that limits impacts and meets the needs which result during disruptive events. |
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Duty 11 Work to ensure a resilient and sustainable recovery can be achieved after disruptive events for all affected. |
K1: Theories and principles linking societal and organisational resilience, security, sustainability and global change.
Back to Duty
K2: Governance structures and business processes and their significance in emergencies and resilience.
Back to Duty
K3: The role, responsibilities, culture, and key capabilities of the employing organisation, and key partners or stakeholder organisations in resilience, emergencies, and recovery.
Back to Duty
K4: Approaches to driving quality, managing change and improvement used in their organisation. The benefits and limitations of these approaches for improving collective resilience across partners and wider society.
Back to Duty
K5: Legislation, regulation and associated guidance and its role in resilience and emergencies.
Back to Duty
K6: How information and knowledge held by stakeholders can be used across the emergency cycle.
Back to Duty
K7: Sources of and types of intelligence, data, and information; and factors that affect its quality and suitability.
Back to Duty
K8: A range of engagement methods and resources used for people centred working.
Back to Duty
K9: Theories and principles of teamwork, leadership, and partnership working and their application to working in resilience and emergencies.
Back to Duty
K10: The need for and challenges in data protection, information management, security, and sharing.
Back to Duty
K11: Risk communication and decision theory, and factors that influence individual and collective action.
Back to Duty
K12: Theories and models of risk.
Back to Duty
K13: Methods and models used to assess and prioritise risks.
Back to Duty
K14: Theories and principles of learning and training to inform training delivery.
Back to Duty
K15: Theories and principles that underpin exercise design and delivery.
Back to Duty
K16: Requirements for and approaches to health, safety, and wellbeing of practitioners, volunteers, and the public.
Back to Duty
K17: Principles and models for integrating risk, crisis and emergency management and associated risk management options.
Back to Duty
K18: Current published standards and good practice guidance relating to emergencies and resilience.
Back to Duty
K19: Arrangements, plans, capabilities and readiness activities within area of responsibility.
Back to Duty
K20: The characteristics of disruptive events (for example, potential impacts, consequences, and needs).
Back to Duty
K21: Roles and systems for managing incidents.
Back to Duty
K22: How decisions taken during emergency response can affect recovery outcomes.
Back to Duty
K23: Human factors and adaptive capacity in emergency response and resilience.
Back to Duty
K24: Challenges to continuity of business services during a crisis or emergency.
Back to Duty
K25: Theories and approaches to planning, managing, and facilitating recovery.
Back to Duty
K26: Needs of individuals, communities or organisations in response and recovery, and factors that may influence the time and extent of recovery.
Back to Duty
K27: Approaches and challenges to financing in resilience and emergencies.
Back to Duty
S1: Apply policies, legislation, regulations and guidance to ensure compliance and resilience.
Back to Duty
S2: Apply relevant governance structures, standards, policies, and frameworks to evidence and assure performance, impacts, and resilient outcomes.
Back to Duty
S3: Contribute to the debriefing process (post-exercise or post-incident).
Back to Duty
S4: Contribute to the accountability process for performance, impacts, resilience outcomes, and areas for improvement to stakeholders.
Back to Duty
S5: Support lesson learning, improvement and sustainable change.
Back to Duty
S6: Keep records of decisions, actions, those responsible and rationale.
Back to Duty
S7: Collect and analyse information in support of resilience and emergencies.
Back to Duty
S8: Use and improve systems, processes, or applications to gather, manage, visualise, and share information.
Back to Duty
S9: Scale, coordinate, or integrate activities to maximise resilience and ensure interoperability (locally, regionally, sector wide or nationally as appropriate to role and employing organisation).
Back to Duty
S10: Assess the information needs across the emergency cycle.
Back to Duty
S11: Identify, engage, and communicate information with a range of stakeholders.
Back to Duty
S12: Project manage initiatives or activities within area of responsibility.
Back to Duty
S13: Evaluate the risk context.
Back to Duty
S14: Identify and assess risks.
Back to Duty
S15: Make timely and evidence-based decisions.
Back to Duty
S16: Facilitate the development, maintenance, or implementation of resilience and emergency capabilities (for example, early warning, communications, technical specialisms, safety, security, resource and supply).
Back to Duty
S17: Assess the effectiveness and relative value (for example, economic, environmental, and societal) of risk management options.
Back to Duty
S18: Contribute to the development and delivery of resilience and emergency training.
Back to Duty
S19: Contribute to the design and delivery of emergency exercises.
Back to Duty
S20: Apply an all-risks approach.
Back to Duty
S21: Scope, document, review and update emergency, crisis or continuity arrangements.
Back to Duty
S22: Support emergency response within scope of responsibilities (in an incident or as part of an exercise).
Back to Duty
S23: Assess and prioritise recovery needs.
Back to Duty
S24: Apply recovery plans and exit strategies to a real or simulated emergency or crisis (during an incident or as part of an exercise).
Back to Duty
S25: Consider financial implications of resilience or emergency activities.
Back to Duty
S26: Monitor dynamic situations and the effectiveness of interventions.
Back to Duty
B1: Empowers and leads others.
Back to Duty
B2: Situation awareness; makes sense of current situation, uses foresight and sees the big picture.
Back to Duty
B3: Builds strong, inclusive, relationships and networks.
Back to Duty
B4: Adaptable and creative problem solver.
Back to Duty
B5: Confident to question and challenge constructively.
Back to Duty
B6: Decisive and takes responsibility for decisions.
Back to Duty
B7: Delivers results at pace.
Back to Duty
B8: Reflective and resilient practitioner - develops self and others.
Back to Duty
B9: Act ethically.
Back to Duty
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.
This standard aligns with the following professional recognition:
| Version | Change detail | Earliest start date | Latest start date |
|---|---|---|---|
| 1.1 | End-point assessment plan revised | 15/10/2024 | Not set |
| 1.0 | Approved for delivery | 11/05/2023 | 14/10/2024 |
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