Selling fish and seafood products, and advising customers on how to prepare them.
This occupation is found in small, medium, and large employers such as high-street, mobile and supermarket fishmongers, wholesalers, fish merchants and primary fish processors. Fish wholesalers and processors range from multi-national processing businesses supplying fish or fish products to large food outlets, supermarkets, and hotel chains; to smaller fish processors supplying independent or local food businesses. Retailers could include supermarkets, independent retailers, and farm shops.
The broad purpose of the occupation is to supply fish or shellfish products to members of the public, restaurants, hotels, and other businesses. They will understand the range of fish and shellfish, and the techniques needed to hand process, prepare, and provide a variety of fish or shellfish products for customers to buy. In addition to providing a wide selection of fresh seafood, a fishmonger understands the importance of responsible fishing practices and sources their products from reputable suppliers who prioritise sustainable fishing methods. They are up to date on the latest developments in the industry, such as traceability systems, certifications, and ethics.
This is a core and options apprenticeship, with two options and the option taken is dependent on the specialist nature of the employer.
Option 1 - the broad purpose of a retail fishmonger depends on the place of employment. In most retail establishments, they are responsible for receiving and storing fish products in accordance with food safety and health and safety regulations, to maintain the quality of the fish. They will hand prepare fish or shellfish for display and sale to members of the public.
In addition, they may package and price fish items after cutting and preparing them for display.
Option 2 - the broad purpose of a fishmonger in a wholesaler or processer has a more diverse set of tasks. They will process fish or shellfish using a variety of hand tools and equipment. Specialist equipment may be used to break down, debone, cut, and trim fish or shellfish for retail or catering cuts. They will then be processed and/or sold to both domestic and international customers.
In their daily work, an employee in this occupation interacts with a range of stakeholders such as clients or customers, suppliers, enforcement agencies and regulators, and auditors.
An employee in this occupation will be responsible for the cutting, preparing, packaging and presentation of fish or shellfish products to the standards required of the business and specialist needs of commercial customers, complying with all relevant legislation.
Option 1 - in the retail environment, a fishmonger will be responsible for the preparation of fish or shellfish for display and sale to members of the public. They will receive, handle and store fish or shellfish in accordance with food safety and health and safety policies and regulations, maintaining the quality of their stock.
Retail fishmongers will weigh, label and package fish or shellfish as part of the sale, and some fishmongers may also process payments. They will be responsible for maintaining the work area, the retail display, providing customer service, fish, or shellfish preparation, moving and handling product, stock management, providing information to customers and colleagues, cleaning, and raw materials intake. They will have customer service skills and work to meet their requirements.
The working environment for a fishmonger in retail can range from a high street shop to a market stall, mobile fish van or supermarket. The working day is largely controlled by the presence or absence of customers.
Option 2 - a fishmonger in a wholesaler or processer will process fish or shellfish using a variety of hand tools, equipment, and machinery. They will operate and monitor the operation of specialist machinery and equipment such as skinning machines, packaging and weighing equipment for the larger scale processing of fish or shellfish. This ensures that business standards for yield, throughput and quality are met. Ensuring that production flows meet organisational targets is an important part of their role, as is working in accordance with food safety and health and safety regulations and procedures.
They will be responsible for the cutting, preparing, packaging and presentation of fish or shellfish products to the standards required of the business and specialist needs of commercial customers, complying with all relevant legislation.
A fishmonger in wholesaler or processer evaluates any rejected products for reuse or disposal as part of their role. They will work as a team to meet the specific requirements of customers such as hotels, restaurants, retailers, and schools.
In processing plants, fishmongers often work on production lines. In these environments, workers may be exposed to cold temperatures, damp, and loud noise. They may well use high-risk machinery and need to wear full PPE and personal protective clothing (PPC) and observe food safety and health and safety legislation. The working environment for a wholesale fishmonger is fast paced whether they are working in a fish merchant, processor, or similar establishment. The working day is largely controlled by the targets set for production.
In this role an individual may work on their own or in a range of team settings. They work to agreed targets and available resources. They work with high levels of supervision, usually reporting to line managers.
Fishmonger
Seafood operative
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 18 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
Observation with questions
You will be observed by an independent assessor completing your work. It will last at least 3 hours. They will ask you at least 6 questions.
Interview underpinned by a portfolio of evidence
You will have an interview with an independent assessor. It will last at least 60 minutes. They will ask you at least 6 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.Reasonable adjustments
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
This apprenticeship aligns with The Worshipful Company of Fishmongers for Recognised Fishmonger
Please contact the professional body for more details.
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