Key information

  1. Status: Approved for delivery (available for starts)
  2. Reference: ST0065
  3. Version: 1.1
  4. Level: 2
  5. Typical duration to gateway: 24 months
  6. Typical EPA period: 3 months
  7. Maximum funding: £12000
  8. Route: Construction and the built environment
  9. Date updated: 01/08/2024
  10. Approved for delivery: 24 March 2016
  11. Lars code: 164
  12. EQA provider: Ofqual
  13. Example progression routes:
  14. Review: this apprenticeship will be reviewed in accordance with our change request policy.
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Details of the occupational standard

Occupation summary

This occupation is found both on construction sites and in existing buildings. Building services engineering ensures that buildings function properly. It is a specialised branch of engineering in the construction industry. 

Installers follow instructions to plan and install pipework, bracketry and components of systems such as heating, chilled water, hot water, and cold-water systems. These systems are used within a variety of locations, including workplaces, businesses, schools, and hospitals. 

The systems operate by circulating temperature-controlled water throughout the buildings. This provides heating and cooling.  They could be powered by either fossil fuels or renewable energy sources. 

Installers will have a fundamental understanding of the systems and their components. 

The broad purpose of the occupation is to complete assigned work tasks to install pipework and fit components. The installer will assist in pre-commissioning testing, and be responsible for testing installed pipework and components, and the de-commissioning and dismantling of the system pipework and components. 

In their daily work, an employee in this occupation interacts with other members of the installation team and site managers.

An employee in this occupation will be responsible for, under close but not constant supervision, health, and safety appropriate to their work. They will take charge of the quality of their job and will take into account environmental concerns.

Disclaimer: the definition of the term "system" relates to the pipework and the components and does not include the energy source. A building services engineering installer is not responsible for connection to the energy source. 

Typical job titles include:

Building services installer Building services technician Installation engineer

Occupation duties

Duty KSBs

Duty 1 Comply with health, safety, and environmental regulations; building regulations; industry guidance notes and relevant codes of practice.

K1 K2 K3 K4 K5 K6 K9 K12 K13 K14 K16 K18 K25 K30 K31

S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S22 S29

B1 B2 B4 B6

Duty 2 Plan, and organise to undertake the installation of industrial and commercial systems pipework, components and fittings, in ways which uses resources to complete allocated work tasks

K6 K7 K8 K11 K12 K15 K19 K20 K29 K30 K31 K33 K36 K38

S9 S13 S14 S16 S21 S23 S24 S27

Duty 3 Prepare work areas to undertake allocated pipework, components and fittings installation work tasks

K3 K7 K8 K10 K13 K15 K16 K17 K18 K19 K20 K29 K30 K31

S4 S9 S10 S14 S15 S18 S23 S25

B2 B5

Duty 4 Apply pipework fabrication, installation and jointing techniques

K3 K10 K15 K17 K18 K21 K22 K23 K24 K25 K26 K27 K28

S1 S4 S5 S7 S15 S16 S17 S18 S19 S20 S22 S25

B2

Duty 5 Undertake allocated work tasks in the testing of pipework installed

K3 K7 K8 K13 K14 K17 K18 K21 K22 K23 K24 K26 K27 K28 K29

S4 S7 S12 S16 S17 S19 S20 S22 S27 S30 S31

B2 B5

Duty 6 Communicate and liaise with own project team, and those in other teams, such as clients or specialist contractors.

K1 K2 K7 K8 K19 K20 K24 K30 K31 K32 K33 K34 K35 K36 K37 K38

S14 S23 S24 S27 S28 S29 S30 S31

Duty 7 Restore work area to a safe and reliable condition, to prescribed standards of cleanliness on completion of installation work.

K16 K24 K25

S10 S11 S21 S22 S23

Duty 8 Complete relevant work documentation in accordance with organisation policy and procedures

K2 K19 K20 K21 K24 K30 K31 K33 K34 K35

S14 S16 S23 S24 S26 S27

Duty 9 Develop and maintain skills in using a range of practical and workshop techniques

K3 K15 K17 K19 K21 K22 K23 K25 K26 K27 K28 K29 K37 K38

S1 S4 S5 S7 S9 S12 S15 S16 S17 S18 S20 S22 S25 S31

B2 B3 B4 B5 B6

KSBs

Knowledge

K1: Hierarchy of a construction team and the roles within the building services industry. Back to Duty

K2: Health and safety regulations, relevance to the occupation and the installers responsibilities. Health and Safety at Work Act Control of Substances Hazardous to Health (COSHH). Working at height. Working in confined spaces. Situational awareness. Isolation and emergency stop procedures, Emergency evacuation procedures, slips, trips, and falls. Safety equipment: guards, signage and fire extinguishers. Back to Duty

K3: Hazards and risks that occur in the workplace. Back to Duty

K4: Purpose of standard operating procedures (SOP), company, site induction and toolbox talks. Back to Duty

K5: Safe systems of work, risk assessments, method statements and control measures. Back to Duty

K6: Building service engineering installation: regulations and legislation, purpose, and compliance. Back to Duty

K7: Principles of building services engineering: measurements, force and pressure, heat, and power. Back to Duty

K8: Properties and principles of materials used in building service engineering installations including limitations. Back to Duty

K9: Building fire safety legislation: purpose, application, and impact. Back to Duty

K10: Environmental and sustainability regulations and guidance. Recycling reuse and safe disposal of waste. Back to Duty

K11: Energy sources: low carbon (Combined heat and power (CHP), biomass ground source heat pumps (GSHP)) zero carbon heat and power, wind, solar photovoltaic or thermal and hydro aiming for net zero energy in use. System efficiencies. Back to Duty

K12: Operating principles of energy sources: low carbon (combined heat and power (CHP), biomass ground source heat pumps (GSHP)) zero carbon heat and power, wind, solar photovoltaic or thermal and hydro aiming for net zero energy in use. Back to Duty

K13: Manual handling techniques including material handling equipment (MHE). Back to Duty

K14: Health and safety control equipment: personal protective equipment (PPE). Back to Duty

K15: Hand tools, power tools and equipment: use and storage techniques. Back to Duty

K16: Work area preparation and setting out techniques. Back to Duty

K17: Materials, system components and bracketry used in pipework system installations. Back to Duty

K18: Work planning and pre work checking, requirements, and techniques. Back to Duty

K19: Pre commissioning practices and techniques applicable to building service engineering installations. Back to Duty

K20: Commissioning practices and techniques applicable to building service engineering installations. Back to Duty

K21: Principles and techniques for pipework fabrication including bending and jointing. Back to Duty

K22: Principles and techniques for pipework installation and testing. Back to Duty

K23: Decommissioning practices and techniques applicable to building service engineering installations. Back to Duty

K24: Handover procedures for commissioned systems. Back to Duty

K25: Quality management standards. Quality assurance principles and practice. Back to Duty

K26: Heating system installation techniques: low temperature and medium temperature systems. Back to Duty

K27: Water system installation techniques: hot - open vented, unvented, indirect, secondary circulation, instantaneous. Cold - indirect and direct. Air conditioning, heat rejection, chilled beams, fan coil units and air handling units. Back to Duty

K28: Fire protection system installation techniques: wet and dry risers. Hose reel assemblies. Back to Duty

K29: Electrical safety procedures in building services systems. Back to Duty

K30: Verbal communication techniques. Giving and receiving information. Adapting style to audience. Barriers in communication and how to overcome them. Sector specific terminology. Back to Duty

K31: Written communication techniques: paper based and digital. Plain English principles. Sector specific terminology. Back to Duty

K32: Collaborative working techniques: customers, colleagues, internal and external stakeholders and other trades Back to Duty

K33: Methods of interpreting relevant information from drawings, specifications and system schematics. Back to Duty

K34: Information technology and digital systems used to support building service engineering operations. General data protection regulation (GDPR). Cyber security. Back to Duty

K35: Documentation: methods and requirements – electronic and paper, for example, text, data, job card, work instructions, risk assessments, method statements, operation manuals, permits to work. Back to Duty

K36: Principles of equity, diversity, and inclusion in the workplace. Back to Duty

K37: Limits of authority and escalation procedures. Back to Duty

K38: Team working and wellbeing principles. Back to Duty

Skills

S1: Comply with building services engineering industry regulations, standards, and guidance.  Back to Duty

S2: Comply with health and safety regulations, standards, and practices. Back to Duty

S3: Identify and report hazards and risks in the workplace. Take action to mitigate hazards and risks. Back to Duty

S4: Comply with safe systems of work and apply control measures. Back to Duty

S5: Follow standard operating procedures (SOPs). Back to Duty

S6: Follow environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling, and disposal.  Back to Duty

S7: Move, lift, and handle materials. Back to Duty

S8: Select and use personal protective equipment (PPE). Back to Duty

S9: Use and store hand tools, power tools and equipment. Back to Duty

S10: Prepare work area and complete set out requirements. Back to Duty

S11: Maintain a safe working area. Back to Duty

S12: Select materials, components, and fittings required to complete the work tasks. Back to Duty

S13: Plan order of works and carry out pre-work checks. Back to Duty

S14: Carry out pre commissioning activities for building service engineering installations. Back to Duty

S15: Fabricate system pipework including pipe bending. Back to Duty

S16: Test fabricated pipework system. Back to Duty

S17: Install pipework system, including pipework, bracketry and components of pipework systems, not including the energy source. Back to Duty

S18: Use pipework jointing techniques. Back to Duty

S19: Test installed pipework. Back to Duty

S20: Apply decommissioning practices, for example draining pipework system. Back to Duty

S21: Complete system handover activities. Back to Duty

S22: Complete a final quality inspection. Back to Duty

S23: Communicate with others verbally including internal and external customers, colleagues using sector specific terminology. Back to Duty

S24: Communicate with others in a written context including internal and external customers, colleagues using sector specific terminology. Back to Duty

S25: Interpret drawings from drawings, specifications, and system schematics. Back to Duty

S26: Record or enter information - paper based or electronic. For example, energy usage, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, work sheets, checklists, waste environmental records and any legal reporting requirements. Back to Duty

S27: Use information technology and digital systems. Comply with GDPR and cyber security regulations and polices. Back to Duty

S28: Follow equity, diversity, and inclusion policies. Back to Duty

S29: Work within limits of authority and escalate issues. Back to Duty

S30: Collaborate with others including customers, colleagues, internal and external stakeholders and other trades. Back to Duty

S31: Apply team working and wellbeing principles. Back to Duty

Behaviours

B1: Prioritise health, safety, and wellbeing. Back to Duty

B2: Considers the environment and sustainability. Back to Duty

B3: Contributes to equity, diversity, and inclusivity in the workplace. Back to Duty

B4: Team-focus to meet work goals. Back to Duty

B5: Respond and adapt to work demands and situations. Back to Duty

B6: Committed to maintaining and enhancing competence of self through continued professional development (CPD). Back to Duty

Qualifications

English and Maths

English and maths qualifications form a mandatory part of all apprenticeships and must be completed before an apprentice can pass through gateway. The requirements are detailed in the current version of the apprenticeship funding rules.

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Employers involved in creating the standard: BESA, Choice Training Ltd, FP Hurley, HE Simm, Laing O'Rourke, Leeds College of Building, NG Bailey, The City of Liverpool College, Salford City College.

Version log

Version Change detail Earliest start date Latest start date
1.1 Occupational standard, end-point assessment and funding band revised. 01/08/2024 Not set
1.0 Approved for delivery 24/03/2016 31/07/2024

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