Key information

  1. Reference: OCC0919B
  2. Date updated: 01/10/2024
  3. Level: 3
  4. Route: Creative and design
  5. Regulated occupation: No

Details of the occupational standard

Occupation summary

This occupation is found in a range of settings including specialist craft or creative businesses, design studios, production workshops. These may include theatre, film, restoration and conservation businesses, training establishments, cultural institutions, heritage sites, corporate businesses, and the natural environment. Employers are typically known to be micro businesses and SMEs. However, craft technicians can occasionally be found in larger organisations in the public, private and charity sectors, for example producing theatres. Craft technicians may also be freelancers or operate as sole traders once their skills and experience are sufficient.

The broad purpose of the occupation is to make, service, restore, conserve or realise individual items, these may be handmade or hand produced. They can be achieved working with a range of materials such as textiles, modulable and rigid materials, paper, glass, clay etc. 

Craft technicians provide technical support to ensure new or existing items, are made or restored by hand. They are designed, developed, and created in line with company and client requirements. Increasingly, the integration of digital technologies across this sector will support production processes. While still retaining unique craft or skill qualities through hybrid manufactured and hand produced or handmade production.

Craft technicians must adhere to the organisation’s confidentiality requirements and understand basic copyrighting and intellectual property arrangements. Working with discretion, taking positive action in response to feedback, being solution focused, and maintaining awareness of the bigger picture. Including budget and broader resource constraints and environmental impacts and ways to reduce these, are essential to a craft technician approach.

This is a core and options apprenticeship standard. Apprentices will complete the core requirements, plus one option: 

1. Ceramicist 

2. Dye and print technician.  

A ceramicist designs and delivers hand-crafted products and do so for customers, clients, public or private collections or the built or natural environment. Ceramicists are sometimes responsible for creating component parts of a product that the master craftsperson would use to finish the product. 

Dye and print technicians undertake dyeing using a range of techniques, stencilling, screen printing and painting on a variety of materials. They may develop or match existing colour requirements or achieve a variety of effects. They work with articles or fabric which may include clothing, accessories, furniture. They work to designer briefs and undertake research to ensure exact and timely requirements are achieved. 

In their daily work, craft technicians are expected to work collaboratively. This may include other designers and craft or skilled practitioners, customers, clients, wider team members for example administrators, distributors, retailers, suppliers, and external stakeholders. Craft technicians work to agreed deadlines often as part of a team. However, they are expected to work with autonomy once sufficient skill and knowledge is obtained. Whilst training, a craft technician may work alongside, and under the instruction of, a skilled and experienced practitioner, sometimes known as a master craftsperson. 

An employee in this occupation will be responsible for effective client communication, demonstrating sound project management and project delivery skills. They will be capable in the processes, materials, and tools used to create the specified products of the business they are employed by.  Craft technicians will demonstrate a sound knowledge of sustainable practices including the sourcing, use, disposal, recycling and reuse of materials across their industry.

Craft technicians must maintain the workspace and its contents in line with the business’ standards and health and safety requirements. They might also assist with the storage and use of data, client and customer information, and ongoing ordering and control of stock.

Craft technicians would be expected to know how to work with a variety of customers and clients. They may also be expected to liaise with them throughout the making process to aid in any relevant item aftercare.

Typical job titles include:

Assistant maker Breakdown artist Ceramics technician Costume prop maker Craft technician Design assistant Dyer Junior craft practitioner Milliner Studio assistant Textile artist Workshop technician

Core occupation duties

Duty KSBs
Duty 1 Make products or component parts of products by hand in line with the settings quality standards, confidentiality policies and intellectual property requirements.
K1 K2 K8 K18 K22
S1 S3 S5 S13 S16
B1 B2 B4 B5
Duty 2 Utilise technology as an enabler to handmake or hand produce items within social, cultural, economic, technological and environmental contexts impacting your chosen specialism.
K1 K2 K3 K4 K5 K6 K7 K14 K21
S2 S3 S5
B1 B2 B4 B5
Duty 3 Follow agreed plans, designs or brief to aid the successful creation of a specified handmade or hand produced products within time and cost constraints.
K7 K9
S7 S9 S12
B4
Duty 4 Maintain equipment and the workspace, and store tools in line with the settings standards and health and safety requirements.
K8 K10 K12 K21
S4 S5 S6
B1
Duty 5 Research and develop sustainable production techniques, processes and the use of recycled and sustainable materials
K7 K20
S3
B2 B5
Duty 6 Manage expectations by maintaining regular communication and delivering effective project management, budget tracking, troubleshooting, project delivery and timekeeping.
K9 K13 K16 K17
S7 S8 S9 S11
B3 B4 B6
Duty 7 Order or recommend materials and tools in line with the settings procurement policies and processes. Following stock management procedures as needed to achieve value for money.
K10 K11 K12 K17
S8 S10 S11
Duty 8 Record and control materials, items, stock, products and suitably store these to maintain their fitness for use.
K10 K12
S4 S10
B1
Duty 9 Utilise technology to communicate, market and sell handmade or hand produced items effectively.
K14 K15 K17 K19
S11
B3 B6
Duty 10 Provide excellent and inclusive service and relationship management to a diverse range of customers, creative teams, clients and colleagues.
K9 K13 K16 K17
S11
B3 B6
Duty 11 Package present or handover products in line with the settings standards, procedures an customer, client or colleague requirements.
K15 K19 K20
S12 S14
B3 B6
×

Required knowledge

    Required skill

      Required behaviour

        Option duties

        Dye and print technician duties

        Duty KSBs
        Duty 16 Assist with sampling and preparing to dye fabric, shoes and accessories. Paying particular attention to colour matching, in accordance with the requirements of the brief.
        K34 K35 K36 K39
        S22 S23 S27 S29
        Duty 17 Carry out dyeing, stencilling, screen printing and painting to achieve a high-quality finish. Using a variety of material in accordance with the requirements of the brief.
        K37 K38 K39 K40 K41 K42
        S28 S30 S32
        Duty 18 Break down material, textiles or accessories to achieve a variety of effects as required by the brief.
        K43 K44
        S26 S31
        Duty 19 Assist with the planning process from receiving the original design concept to delivery of the end product.
        K45
        S24 S25 S33
        ×

        Required knowledge

          Required skill

            Required behaviour

              KSBs

              Knowledge

              K1: Creative or craft industry: the impact on places, communities, and society, and importance to individuals. Back to Duty

              K2: Key technological developments in the history of your chosen specialism. Back to Duty

              K3: The financial environment of the creative or craft sector: external factors impacting it, the economic contribution the specialism makes. Back to Duty

              K4: The different types of creative or craft businesses, support organisations and professional networks. Back to Duty

              K5: Creative or craft industry income streams. Such as public and private subsidy, teaching, community outreach, and product sales. Back to Duty

              K6: Support that craft technicians can provide in creative or craft and well-being settings. Such as schools, hospitals, residential care homes, community outreach projects, historical sites and workplaces. Back to Duty

              K7: The environmental impact of your chosen specialism. The steps being taken by craft technicians and businesses to operate in a more environmentally sustainable way. Such as sourcing of materials, sustainable production and distribution processes. Back to Duty

              K8: The types of hand and machine operated tools used by craft technicians within your chosen specialism. The products or materials they are typically used for. Back to Duty

              K9: The project lifecycle: the design brief or specification. Factors that aid project success: customer and client liaison, team working, budget management, project mapping (production scheduling) and problem solving. Back to Duty

              K10: Stock management and recording systems. Back to Duty

              K11: Types of suppliers. Supplier research and sourcing methods. Supplier choice factors: financial competitiveness, environmental sustainability, and quality. Back to Duty

              K12: Storage for tools, materials and products. Back to Duty

              K13: Stakeholder management key principles. Back to Duty

              K14: How digital tools and technology may be used to support productivity and delivery: CAD (computer-aided design) and 3D printing. Back to Duty

              K15: The different routes to market such as physical retail, online retail, online portfolio, commissions, selling events (markets and fairs), social media, galleries and exhibitions, open studios and catalogues. Back to Duty

              K16: Communication techniques: verbal, written, and digital; use industry terminology. Back to Duty

              K17: Communication channels: specialist networking, social media, press, open studios, web Back to Duty

              K18: Fundamentals that apply to copyrighting and intellectual property and how to protect craft items from external exploitation. Back to Duty

              K19: Quality assurance, inspection, and sampling methods. Back to Duty

              K20: The properties, environmental impact, and benefits of eco-friendly or recycled materials used in packing. Back to Duty

              K21: Health and Safety; regulations. Including the Control of Substances Hazardous to Health (COSHH), Provision and Use of Work Equipment Regulations (PUWER). The Health and Safety At Work Act (HASAWA), the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), and manual handling as applicable to your chosen specialism. Back to Duty

              K22: Design principles such as line, texture, size, shape, form, colour, volume, proportion Back to Duty

              K34: The types of dyes used, their properties, and suitability for use in combination with fabrics such as silks, cottons, nylons, wools, polyester, viscose. Back to Duty

              K35: Colour matching using colour classification and colour theory. Back to Duty

              K36: Composition and characteristics of different fabrics how to prepare them for dyeing. Back to Duty

              K37: Fabric dyeing techniques such as patch dyeing, ombre, resist, bleaching and tie dye. Back to Duty

              K38: Methods of finishing such heat pressing or varnishing. Back to Duty

              K39: Methods of fixing dyes and the use of dye fixing agents such as salt or soda ash. Back to Duty

              K40: Application techniques such as hand painting, spraying, block printing, screen printing, textile effects. Back to Duty

              K41: Principles of textile printing both digitally and by hand such as pattern matching or placement printing. Back to Duty

              K42: How to use digital graphic editors to prepare artwork for printing. Back to Duty

              K43: Techniques to create visual narrative such as imagery, patterns, design, painting distressing, breakdown, creation of wounds, blood and other special effects. Back to Duty

              K44: Read garment patterns and translate shapes from flat pieces to a three-dimensional form. Back to Duty

              K45: Plan and manage a dye bath in a sustainable and cost-effective way, such as recycling water and dye sequence. Back to Duty

              Skills

              S1: Select and use tools and equipment. Back to Duty

              S2: Use technology as an enabler to make hand-crafted items, models or prototypes. Back to Duty

              S3: Identify sustainable techniques to make handmade or hand- produced items. Back to Duty

              S4: Store tools and materials, ensuring they are protected from damage when not in use. Back to Duty

              S5: Follow health and safety procedures. Back to Duty

              S6: Clean, maintain and prepare the craft workspace or workshop. Back to Duty

              S7: The roles, responsibilities and interdependencies of different parties in a project and your role within this. Back to Duty

              S8: Identify costs. Deploy controls to enable effective budget management. Back to Duty

              S9: Manage projects on time and budget. Maintain reputational standards and mitigate legal risks. Back to Duty

              S10: Conduct stock control and liaise with suppliers. Back to Duty

              S11: Communicate with stakeholders, colleagues or customers. Back to Duty

              S12: Follow quality assurance procedures. Back to Duty

              S13: Apply design principles to the making or production of items, in line with the brief such as shape, size, proportion, colour and finish. Back to Duty

              S14: Select packaging for craft items to protect them whilst in transit. Present items as per the organisation’s or client or customer needs. Back to Duty

              S16: Use specialist tools and equipment required for specific purposes. Back to Duty

              S22: Mix dyes, paints and pigments to colour match to a sample. Back to Duty

              S23: Dye selected fabric swatches, to produce colour samples matched to a design brief. Back to Duty

              S24: Manage the dye baths in an efficient and sustainable way. Back to Duty

              S25: Plan and work through a schedule of items to be dyed. Back to Duty

              S26: Select and apply the dye method required to create the effect in the design brief. Back to Duty

              S27: Select and use the dye type according to the fibre content and, composition of chosen fabric. Back to Duty

              S28: Apply techniques such as hand painting, spraying, block printing, screen printing and textile effects. Back to Duty

              S29: Use image editing technology to create artwork for printing. Back to Duty

              S30: Use finishing and fixing techniques to complete the dye process. Back to Duty

              S31: Apply special effects techniques such as distressing, breakdown, ageing, wounds or blood effects. Back to Duty

              S32: Paint, print or dye a textile design on flat pattern pieces. Back to Duty

              S33: Record dye recipes and log information related to the dyeing process such as the order of processes. Back to Duty

              Behaviours

              B1: Puts safety first. Back to Duty

              B2: Keeps up to date with new technologies and industry best practice. Back to Duty

              B3: Acts in a way that builds and maintains positive relationships with colleagues and others. Back to Duty

              B4: Takes ownership of work. Back to Duty

              B5: Sources solutions and seeks to continuously improve and develop. Back to Duty

              B6: Acts in a professional and ethical manner, embracing equity, diversity and inclusion in the workplace. Back to Duty


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