Higher Technical Qualifications (HTQs) are designed to be delivered within a course of education. Some Knowledge, Skills and Behaviours may be more safely and reliably delivered in workplace settings, so may not be fully covered by the HTQ. Some qualifications will deliver additional content or added depth and breadth through, for example, use of specialist learning environments, work placements or innovative teaching methods. Check with the qualification provider if you require further information on coverage.
This occupation is found in large and small engineering and manufacturing organisations providing products and services throughout a wide range of sectors, such as Automotive, Aerospace and Airworthiness, Chemical Processing, Land Systems, Marine, Maritime Defence, Materials Manufacturers and their respective supply chains. Research indicates that the sector needs to recruit approximately 124,000 engineers and technicians every year.
The broad purpose of the occupation is to provide specialist technical support for engineers, so that organisations can develop, produce or test new and existing products, processes, or procedures to meet a customer specification in terms of quality, cost and delivery, as efficiently and effectively as possible. Engineering Manufacturing Technicians gather information and data from a range of sources and analyse the information and data. They will make decisions, solve problems and produce and where applicable, update technical documentation, reports or specifications covering areas such as quality, reliability, production schedules and targets, costing or other technical documentation that informs others, either internally or externally what needs to be done such as how a product must be designed, manufactured, tested, modified, maintained, stored, transported, commissioned or decommissioned.
In their daily work, an employee in this occupation interacts with their line manager to confirm departmental programmes of work and to agree individual responsibilities. This in turn will align to an overarching organisational resource and delivery plan. Engineering Manufacturing Technicians can be office based, manufacturing or plant based or more commonly combination of both, working with engineering or manufacturing teams at an operational level such as with production team leaders or management level working with specialist quality or design engineers. As well as liaising with internal colleagues, they may also be responsible for working directly with customers and suppliers or with representatives from appropriate regulatory bodies. Typically this would involve interaction with auditors to demonstrate compliance to specific organisational or regulatory requirements (such as Civil Aviation Authority). Their time will be spent between working in an office environment and working in the manufacturing environment or visiting customers or suppliers as and when required.
An employee in this occupation will be responsible for the quality, safety and delivery of the manufactured product or service, ensuring it is delivered to the customer on time at the agreed cost. They will typically report to an engineering or manufacturing manager as part of a cross functional team, the size of this team and responsibilities will vary depending on the size of the employer. Although working within defined quality processes and procedures, they are responsible for the delivery, quality and accuracy of the work they complete. They have the autonomy to use judgement when undertaking the occupational duties and applying their technical knowledge, skills and behaviours in a wide range of contexts and environments. They use a range of tools and techniques to support decision making and solve problems that are often complex and non-routine. They also have a responsibility to identify and contribute to making improvements such as business processes, procedures, ways and methods of working.
| Duty | KSBs |
|---|---|
| Duty 1 Ensure the safe and efficient performance of every production task in compliance with company procedures, approved engineering data and local Health and Safety requirements. Ensure Safe Systems of Work and risk assessments (assisting as necessary in the completion of risk assessments) are adhered to for engineering or manufacturing activities. |
K5
K7
K9
K10
K11
K13
K23
S8
B1
B5
B6
B7
|
| Duty 2 Prepare product and process documentation by collecting, analysing, and summarising information and trends. |
K1
K6
K7
K9
K10
K11
K12
K14
K20
K21
S1
S2
S3
S7
S8
S9
B4
B6
B7
|
| Duty 3 Manage internal or Supplier Quality Notifications, and liaison with the required stakeholders for resolution. |
K1
K2
K5
K7
K8
K9
K10
K11
K14
S1
S2
S3
S5
S6
S8
B1
B2
B3
B4
B5
B6
B7
|
| Duty 4 Liaise with internal and external customers to implement programme initiatives, such as the application of lean analysis methods, processes and tools. |
K1
K2
K3
K4
K5
K6
K8
K9
K10
K11
K12
K14
K16
K17
K18
K19
K20
K23
S1
S2
S3
S4
S5
S6
S7
S8
B1
B2
B3
B4
B5
B6
B7
|
| Duty 5 Carry out new product introduction or existing product modifications within engineering or manufacturing by contributing to activities such as facilitation of quality activities (including any testing or commissioning requirements), supplier approvals, gate reviews. |
K1
K2
K3
K4
K5
K6
K7
K8
K9
K10
K11
K12
K13
K14
K16
K17
K21
K22
K23
S1
S2
S3
S4
S5
S6
S7
S8
S10
B1
B2
B3
B4
B5
B6
B7
|
| Duty 6 Deliver financial planning or costing analysis such as, estimation of costs for manufacture, supplying drawings or specification for quotations, obtaining manufacture quotes, calculating costs associated with quality problem or machine downtime. |
K2
K5
K6
K7
K9
K10
K11
K13
K14
K15
K19
K20
K21
K22
K23
S1
S2
S3
S4
S5
S6
S8
S9
S10
B1
B2
B3
B4
B5
B6
|
| Duty 7 Develop new technology initiatives by contributing to activities such as, justifying capital investment equipment and system upgrades from purchase through to installation and commissioning. |
K1
K2
K3
K4
K5
K6
K7
K8
K9
K10
K11
K12
K13
K14
K15
K16
K17
K19
K21
K23
S1
S2
S3
S4
S5
S6
S7
S8
S9
B1
B2
B3
B4
B5
B6
B7
|
| Duty 8 Produce and maintain reports measuring Key Performance Indicators for data management activities. |
K2
K4
K5
K6
K8
K10
K13
K14
K15
K16
K17
K21
K22
S1
S2
S4
S5
S6
S7
S8
S9
S10
B1
B2
B6
B7
|
| Duty 9 Ensure processes and current methods of engineering and manufacturing are as efficient and cost effective, such as, utilising time and motion analysis, line balancing and flow to achieve the required level of production output. |
K1
K2
K3
K4
K5
K6
K9
K10
K11
K12
K15
K16
K17
K19
K20
K23
S1
S2
S3
S4
S5
S6
S8
S9
S10
B2
B3
B4
B5
B7
|
| Duty 10 Liaise with appropriate internal and external stakeholders at all levels to ensure that engineering and manufacturing operations are completed in line with the agreed time scales. Examples of stakeholders could include production managers, production operatives, auditors, suppliers, customers. |
K1
K2
K3
K4
K6
K7
K8
K13
K14
K16
K17
K19
S1
S2
S3
S5
B1
B2
B4
B5
B6
|
| Duty 11 Ensure work process and outcomes comply with any local, national or international regulatory or compliance requirements such as, maintain compliance to Aerospace Regulatory bodies (CAA, EASA,MAA) as well as the wider regulations (such as Anti Bribery and Corruption, Export Control). |
K5
K7
K9
K10
K11
K13
K14
K15
K16
S1
S3
S6
B1
B3
B4
B6
B7
|
| Duty 12 Resolve identified engineering or manufacturing problems such as, contributing to the route cause analysis exercise applying appropriate levels of containment and corrective action. |
K1
K2
K5
K6
K7
K8
K10
K14
K15
K16
K17
K20
K22
S1
S3
S5
S7
B2
B7
|
| Duty 13 Produce engineering or manufacturing documentation such as, Build Manuals, Standard Operating Instructions and processes, Bill of Materials, to aid and ensure consistent, compliant and cost effective manufacturing processes. |
K7
K10
K14
K16
K17
S1
S5
S7
B2
B3
|
| Duty 14 Review engineering or manufacturing methods to determine the most effective and economical method whilst meeting drawing and specification requirements. |
K2
K7
K14
K16
K17
K22
K23
S1
S7
S10
B2
B3
B6
B7
|
K1: Problem solving tools and techniques. Such as practical problem solving (PPS), root cause analysis (RCA) and process failure mode effects analysis (PFMEA).
Back to Duty
K2: Effective communication techniques including listening, questioning and support of others.
Back to Duty
K3: Use, benefits and applications of lean methods and tools used in manufacturing and engineering (such as Kaizen, Six Sigma and 8 wastes).
Back to Duty
K4: How Industry 4.0 will impact organisations, including the integration of automation, digital systems and manufacturing engineering systems.
Back to Duty
K5: Quality management systems used such as ISO9001, AS9100, ISO 14001 and TS16949, its purpose and internal governance arrangements to ensure compliance.
Back to Duty
K6: Different manufacturing methods used, their applications, such as machining, joining, forming, assembling, shaping, processing, printing, moulding, extruding and casting.
Back to Duty
K7: Principles of quality control and quality assurance in a manufacturing and engineering environment.
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K8: Team integration techniques, including conflict resolution and managing difficult conversations (team working).
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K9: Core engineering principles such as mathematics, science, mechanical and electrical and electronic applications relevant to manufacturing and engineering activity undertaken.
Back to Duty
K10: Importance for individuals to use and follow the organisations approved Standard Operating Procedures (SOP’s) and documentation recording systems and the potential implications on safety, quality and delivery if they are not adhered to.
Back to Duty
K11: Statutory and organisation health and safety policies, procedures and regulations that must be adhered to in a manufacturing and engineering environment including the risk assessment process, procedures and documentation used within the work area.
Back to Duty
K12: Project management techniques, such as Strengths, Weaknesses, Opportunities, Threats (SWOT), stakeholder matrices, risk mapping, radar chart and summary risk profiles.
Back to Duty
K13: How human factors (organisational, environment and job factors) can influence and impact individual characteristics, performance and behaviours in the workplace.
Back to Duty
K14: Engineering and manufacturing related documentation used such as job cards or build records, 2D and 3D drawings or models, Bill of Materials (BOM), Cost Analysis Reports, Compliance Report, Standard Operating Instructions (SOI's), Standard Process Instructions (POI's), Engineering Query Notifications (EQN's) and Drawing Query Notifications (DQN's).
Back to Duty
K15: Prioritisation of workload and time management techniques to ensure that personal and team objectives are achieved effectively.
Back to Duty
K16: Engineering and manufacturing data collection systems used, their format and content.
Back to Duty
K17: How organisations manage and monitor internal and or supplier performance to ensure that cost, quality, delivery and sustainability objectives are being delivered.
Back to Duty
K18: Use and applications of common metallic and non – metallic materials used in manufacturing and engineering.
Back to Duty
K19: Different production methods used and their applications such as single, batch, flow and mass.
Back to Duty
K20: Different methods, tools and frequency used to check quality in manufacturing and engineering including measurements such as (dimensions, weight, signal, temperature, time) and testing (such as non-destructive and destructive).
Back to Duty
K21: Departmental process used to create, record and review financial data and information.
Back to Duty
K22: The different applications and limitations of computer based software systems or packages used such as Computer Aided Design (CAD), Data Analytics and Databases.
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K23: The impact of sustainability and environmental efficiency and how such matters influence manufacturing decisions.
Back to Duty
S1: Read and extract relevant engineering and manufacturing related data and information (such as workplans or project plans, schedules, drawings, specifications, production data, quality reports, costing data, statistical information) drawing accurate conclusions and making informed decisions.
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S2: Use project management tools, such as Strengths, Weaknesses, Opportunities, Threats (SWOT), stakeholder matrices, risk mapping, radar chart and summary risk profiles.
Back to Duty
S3: Use problem solving tools such as Root Cause Analysis (RCA) Process Failure Modes Effects Analysis (PFMEA), Fishbone, Practical Problem Solving (PPS) and Advanced Product Quality Planning (APQP).
Back to Duty
S4: Analyse and interpret data and information in order to generate manufacturing engineering documentation such as Parts Per Million (PPM) quality adherence, cost analysis and test data.
Back to Duty
S5: Communicate using the appropriate method for the audience such as, formal and informal presentations, written reports, verbal, electronic, social media and incorporating relevant and appropriate data or metrics.
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S6: Use the approved process and quality compliance procedure to create or amend engineering or manufacturing documentation.
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S7: Use lean tools and techniques, such as Six Sigma, 8 Wastes, Workplace organisation such as 5S's (sort, set in order, shine, standardise and sustain), Kaizen and Poka-Yoke (Error proofing).
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S8: Apply documentation control processes and procedures such as format, location, access, authorisation.
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S9: Use financial planning, recording and review processes and documentation such as departmental budgets, estimating, cost control, cost forecasting, and investment appraisal.
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S10: Use computer based software systems or packages such as Computer Aided Design (CAD), Data Analytics and Databases.
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B1: Champions the importance of adherence to the organisation’s Environmental, Health and Safety management systems:- actively displays and promotes a safety first culture within the organisation.
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B2: Operates in a systematic, proactive and transparent way.
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B3: Actively promotes the case for the adoption of emerging and advanced engineering and manufacturing technologies to optimise performance.
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B4: Takes full responsibility for own professional development, seeking opportunities to enhance knowledge, skills and experience. Keeping abreast of developments in engineering processes manufacturing and emerging technologies.
Back to Duty
B5: Complies with statutory and organisational health and safety regulations and policies at all times. Accepts responsibility for their workload with a responsible approach to risk. Demonstrates a high level of motivation and resilience when facing challenge.
Back to Duty
B6: Creates and maintains positive, professional, trusting and ethical working relationships with their team and the wider range of internal, external and connected stakeholders.
Back to Duty
B7: Acts professionally with a positive and respectful attitude.
Back to Duty
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Pearson
Awarding body: Liverpool John Moores University
Awarding body: Sheffield Hallam University
Awarding body: University of Central Lancashire
Awarding body: University of Plymouth
Awarding body: University of Plymouth
Awarding body: University of Plymouth
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