Key information

  1. Reference: OCC0105
  2. Date updated: 14/12/2022
  3. Level: 3
  4. Route: Creative and design
  5. Regulated occupation: No

Details of the occupational standard

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Occupation summary

This occupation is found in employers across all sectors. It is a role that can be found in both creative and non-creative industries. This can be in any business creating content to engage with its audience. 

Employers can vary in size from micro businesses to multinational. The occupation is found in a very broad range of businesses, ranging from public, private and third sector employer. This may include charities, social media employers, digital agencies and broadcasters. 

The broad purpose of the occupation is to develop and create written and audio visual content that can be used across a variety of platforms and media. This may include social media, broadcast or in print. 

A content creator works to a brief. They research, prepare and develop the messaging to maximise audience engagement. They capture the strategy and objectives of the brand and needs of the customer, client or business.

The content they create can be used as part of media, advertising, documenting and marketing campaigns. 

They simplify and tailor a message to the audience to suit the purpose. These can be used across different platforms and channels.  An interest in technology and creating content is a must.

In their daily work, an employee in this occupation interacts with a wide range of internal and external stakeholders throughout the end-to-end content creation process. 

Typically, they are likely to interact with clients, marketing and digital teams, production teams, budget holders, contributors, artists and end users. 

An employee in this occupation will be responsible for delivering high quality content on time and on budget that meets the brief. They need to be aware of the legal and regulatory framework and take this into account throughout the content development process.

A content creator would need to take into account ethical considerations and wider organisational policies.  A content creator would typically report to a senior colleague within their functional area. 

They are required to keep up to date with new technologies, platform developments and consumer trends. 

 

Typical job titles include:

Content Producer Content Creator Content Assistant Junior Content Producer Multimedia Executive Social Media Assistant Social Media Co-ordinator Social Media Executive

Occupation duties

Duty KSBs
Duty 1 Plan and develop creative content in line with the brief and budget/costs.
K1 K2 K3 K4 K5 K6
S1 S2
B2
Duty 2 Interpret the strategy and objectives of the brand and align these to the content.
K7 K8 K9
S3 S4
B3 B5
Duty 3 Research, prepare and develop the media messaging to maximise audience engagement.
K3 K10 K11 K12
S5 S6 S7 S14
B1
Duty 4 Develop and create written content that can be used across a variety of media.
K13 K14 K15
S8 S9 S10
B1 B5
Duty 5 Create visual and audio content that can be used across a variety of media.
K5 K12 K16 K17
S11 S12
B1 B2
Duty 6 Store content securely and methodically to enable efficient access and retrieval.
K6 K18 K19
S13 S21
B2
Duty 7 Collaborate with colleagues and clients to plan and align content delivery with business objectives.
K20 K21 K22 K23
S14 S15 S21
B2 B3
Duty 8 Manage content online using appropriate tools and techniques.
K24 K25
S13 S16 S17
B3 B5
Duty 9 Evaluate the effectiveness of the content produced against the original plan and recommend improvements.
K2 K3 K26
S18 S19
B3 B4 B7
Duty 10 Undertake continuous professional development to keep up-to-date with trends and technology.
K27 K28 K29 K30
S20 S21
B4 B5 B6 B7
×

Required knowledge

    Required skill

      Required behaviour

        KSBs

        Knowledge

        K1: The principles and process of setting a budget to produce content. Back to Duty

        K2: The methods used to segment and understand core audiences and how to plan content for these. Back to Duty

        K3: Availability of data and its use to inform decision making when identifying channels, formats and platforms for content creation. Back to Duty

        K4: The end-to-end production workflow process for the organisation, the key stages, and own role within this Back to Duty

        K5: The regulatory and legal requirements when using media assets such as copyright, intellectual property rights, GDPR, web accessibility and non-disclosure agreements. Back to Duty

        K6: Personal and employer responsibilities regarding data protection and data sharing, the potential impact on a business and the regulations that cover this. Back to Duty

        K7: How to identify the commercial drivers for a client/customer. Back to Duty

        K8: The importance of brand, brand awareness, brand purpose, branding guidelines and the intended audience within a brief. Back to Duty

        K9: Where content creation fits within a marketing strategy. Back to Duty

        K10: How tone of voice can be adapted effectively to reflect the content. Back to Duty

        K11: How audiences and their behaviours differ across channels and platforms and the different communication styles that could be used. Back to Duty

        K12: How creative content can be used across multiple channels and platforms, and how the platform chosen affects the content production. Back to Duty

        K13: The different styles of writing that can be used according to the type of content, channel and platform required. Back to Duty

        K14: Correct use of grammar, punctuation, spelling and inclusive language. Back to Duty

        K15: The principles of writing persuasive copy for a person or group or to raise brand awareness. Back to Duty

        K16: The principles applied to create or capture visuals and audio when using standard packages and equipment. Back to Duty

        K17: Where to source, adapt and edit content from. Back to Duty

        K18: How to organise, structure and label content effectively, methodically and securely to enable efficient search and retrieval. Back to Duty

        K19: How web pages are published and how the content can be optimised to ensure high rankings in search engine results. Back to Duty

        K20: The importance of clearly articulating requirements and how this can influence priorities for a campaign. Back to Duty

        K21: How communication styles can be adapted to suit different audiences. Back to Duty

        K22: How to plan content delivery against the schedule. Back to Duty

        K23: The principles for creating an effective campaign with measurable outcomes. Back to Duty

        K24: The principles of mapping user journeys to ensure content is focused on maximising engagement. Back to Duty

        K25: Ways/methods of engaging with audiences, how to respond to evolving situations, recognise potential threats/issues and when to escalate these. Back to Duty

        K26: How to evaluate the success of the campaign against the objectives using available data. Back to Duty

        K27: How to keep up to date with existing and evolving content tools, platforms, trends and talent. Back to Duty

        K28: Approaches to managing and marketing own skills and services. Back to Duty

        K29: The culture of the organisation in which they are working, the commercial pressures, project deadlines and organisational working practices. Back to Duty

        K30: How the structures, regulation and funding of organisations affects creative media activities. Back to Duty

        Skills

        S1: Interpret the aims of the brief. Back to Duty

        S2: Research ideas and concepts to meet the brief. Back to Duty

        S3: Evaluate brand requirements and brand guidelines. Back to Duty

        S4: Prepare a mood board or other visual aid for the content to be created. Back to Duty

        S5: Present ideas, pitches and proposals for creative content to be further developed. Back to Duty

        S6: Storyboard and outline script their ideas for content to be developed. Back to Duty

        S7: Interpret data, consider its integrity and use it to inform content. Back to Duty

        S8: Develop accessible written content for different platforms and devices. Back to Duty

        S9: Apply best practice and inclusive language when creating content. Back to Duty

        S10: Write and edit copy or scripts for use on different channels and platforms. Back to Duty

        S11: Create or capture visuals and audio using standard packages and equipment. Back to Duty

        S12: Source, obtain and prepare media assets for use; using industry standard packages to adapt and edit content. Back to Duty

        S13: Use industry standard tools and content management systems to organise, structure and label content effectively, methodically and securely enabling efficient search and retrieval. Back to Duty

        S14: Identify and recommend the platform/s or channel/s to use for the media campaign. Back to Duty

        S15: Develop and maintain effective working relationships with clients, colleagues and suppliers, establishing and using professional contacts. Back to Duty

        S16: Engage and respond with audiences through social media, adapting content to respond to evolving circumstances. Back to Duty

        S17: Monitor user experience to ensure content is focused on maximising engagement. Back to Duty

        S18: Analyse the differences between audiences using audience segmentation techniques and data. Back to Duty

        S19: Use lessons learned to evaluate the success of the content and identify areas for improvement for future campaigns. Back to Duty

        S20: Use continuing professional development planning to support own current and future training and development needs. Back to Duty

        S21: Operate effectively within the production workflow to meet production timelines. Back to Duty

        Behaviours

        B1: Committed to producing high quality creative content. Back to Duty

        B2: Team-focussed and works effectively with colleagues and others. Back to Duty

        B3: Acts in a way that builds and maintains positive relationships with customers. Back to Duty

        B4: Takes ownership of work and strives to achieve quality content. Back to Duty

        B5: Acts in a professional and ethical manner, embracing equality, diversity and inclusion in the workplace. Back to Duty

        B6: Committed to keeping up to date with new technologies and industry best practice. Back to Duty

        B7: Reflects on the results of the content created and identifies areas for improvement. Back to Duty

        T Level in media, broadcast and production

        Awarding organisation: Pearson

        Qualification type: T Level Qualification level: 3 Qualification approved: 07/03/2024

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