This apprenticeship is in development and is subject to change

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An apprenticeship is only available for delivery when both the standard and assessment plan is approved and a funding band (core government contribution) has been assigned to the standard.

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Key information

  1. Status: Standard in development
  2. Ticked Proposal approved
    Ticked Occupational standard approved
    Ticked End-point assessment plan approved
    Unticked Funding approved
  3. Reference: ST1476
  4. Level: 5
  5. Typical duration to gateway: 24 months
  6. Typical EPA period: 4 months
  7. Route: Legal, finance and accounting
  8. Integration: None
  9. Example progression routes:
  10. Review: this apprenticeship will be reviewed in accordance with our change request policy.

Details of the occupational standard

Occupation summary

This occupation is found in many contexts, from small legal firms on the high street to large multi-nationals. They can work in the private or public sector. They can work within in-house legal departments, legal services firms, not-for-profit sector and charities.

The broad purpose of the occupation is to give legal advice on non-routine legal matters. They also support other legal professionals including on reserved matters and aspects of law.

In their daily work, an employee in this occupation interacts with a wide range of stakeholders from private or corporate clients to banks, lawyers, court officials or government bodies. They work with internal stakeholders such as senior leaders and managers or financial teams. Advanced paralegals mainly provide legal support independently but may also work under supervision on reserved legal matters.

An employee in this occupation will be responsible for completing or delegating work and requests from many people at once, as well as having their own duties. They may prioritise and delegate key tasks, guiding others in completing legal and administrative tasks. The ability to work under pressure and to meet deadlines is essential. People will be relying upon the advanced paralegal to not only complete their tasks but also collaborate with others. An advanced paralegal will make judgements within specified limits on legal or working matters. Paralegals at all levels interact with clients, lawyers and other stakeholders such as the police, courts, government or regulatory bodies. An advanced paralegal will carry out their interactions with more autonomy and reliance on their personal judgement than more junior paralegals. Advanced paralegals convey complex messages and data clearly, sometimes in emotionally charged or difficult circumstances. They will support and sometimes lead internal teams. They use problem-solving skills to help get the best outcomes for the client and their organisation. Some advanced paralegals may be doing their work on behalf of their own clients. They may be "fee-earning" and take responsibility for the commercial impact of their work whether in terms of profitability or value for money. Advanced paralegals work in a regulated context and so high professional and ethical standards are vital. Advanced paralegals are self-directing. They identify the scope of their legal research, synthesize ideas and analyse complex data, keeping a high level of precision and attention to detail. Advanced paralegal work can include tasks such as drafting legal documents from template and bespoke formats, contacting clients and assisting with meetings and governance. Advanced paralegals are usually office based, although they may assist at court or attend meetings with clients at off-site locations. The role can vary widely depending on the practice area. For example, if working in conveyancing then an advanced paralegal is less likely to have much face-to-face contact with clients. However, if assisting on criminal work, they may need to assist lawyers attending court and police stations and talk to suspects. Advanced paralegals qualified to work in criminal law may also be Police Station Representatives. Advanced paralegals will administer data and records. They will review documents and produce legal documents using digital tools. They will handle confidential and sensitive data daily and so recognising data protection requirements is critical to the role. This extends to recognising the risks to data from cybercrime and the need to be vigilant. Advanced paralegals interpret and use financial data when assisting clients and other stakeholders. They ensure that any tasks involving monies are carried out in compliance with anti-money laundering regulations. Advanced paralegals can go on to be partners in law firms, heads of legal departments in the private or public sector. They may decide to form their own legal services company providing legal services direct to litigants in person. In some instances, in the lower courts, for example, some tribunals and small claims courts, advanced paralegals may be granted the rights of audience. This means that they can advocate for their own clients directly.

Typical job titles include:

Fee earning paralegal Lead paralegal Senior paralegal

Occupation duties

Duty KSBs

Duty 1 Liaise with and take instructions from stakeholders such as clients or senior colleagues.

K1 K2 K6 K10 K11 K12 K13 K16

S1 S3 S5 S9 S12 S13

B1 B2 B3 B4 B6

Duty 2 Initiate legal research activities, independently setting parameters and scope to set out an appropriate basis for legal decisions to meet stakeholder needs.

K1 K2 K3 K4 K5 K6 K7 K11 K12

S1 S2 S3 S9 S10

B1 B2 B4 B6

Duty 3 Provide expert legal advice and support in area of legal specialism to stakeholders such as clients, Litigants In Person, legal representatives, courts or colleagues.

K1 K2 K4 K6 K7 K11 K12 K16

S1 S2 S3 S4 S5 S9 S13

B1 B2 B3 B4 B6

Duty 4 Deal with technical legal matters under the supervision of senior colleagues as necessary.

K1 K2 K4 K6 K10 K12

S1 S3 S4 S5 S9 S13

B1 B2 B4 B6

Duty 5 Advise stakeholders on options for resolution of legal matters such as mediation, litigation.

K1 K2 K4 K6 K10 K11 K12 K13 K16

S1 S3 S4 S5 S12 S13

B1 B2 B3 B4 B6

Duty 6 Handle and co-ordinate legal matters such as drafting legal documents, negotiating settlements, making court applications, and preparing for hearings or trials.

K1 K2 K3 K6 K8 K11 K12 K16

S1 S3 S4 S5 S9 S10

B1 B3 B4 B6

Duty 7 Review and execute legal documents using standard and non-standard templates.

K1 K2 K3 K6 K7 K8 K12

S1 S3 S5 S9 S10

B1 B4 B6

Duty 8 Collaborate with legal professionals such as solicitors, chartered legal executives, specialist lawyers for example patent attorneys and barristers. Depending on the role they may also collaborate with regulators, government departments and other firms or organisations.

K1 K2 K3 K4 K6 K7 K8 K11 K12 K13 K15 K16

S1 S2 S3 S5 S6 S7 S10 S11 S13

B1 B3 B4 B5 B6

Duty 9 Progress cases proactively to a satisfactory, timely settlement in accordance with stakeholder requirements.

K1 K2 K3 K6 K9 K10 K12 K16

S1 S2 S3 S6 S8 S9 S10 S11

B1 B3 B4 B5

Duty 10 Deliver high quality stakeholder care, act as escalation route for colleagues on areas of legal specialism and support the resolution of stakeholder complaints and disputes.

K1 K3 K4 K6 K7 K8 K9 K10 K11 K12 K13 K15 K16

S1 S2 S3 S6 S9 S10 S11 S12 S13

B1 B2 B3 B4 B5 B6

Duty 11 Treat all stakeholders fairly, professionally and act within legislation, compliance and codes of practice, working within limits of professional competence.

K1 K2 K4 K6 K8 K10 K11 K12 K13 K15 K16

S1 S2 S3 S6 S7 S9 S12 S13

B1 B2 B3 B4 B5

Duty 12 Support stakeholders with ad hoc queries.

K1 K2 K4 K6 K11 K12 K13 K16

S1 S2 S3 S6 S7 S9 S10 S12

B1 B2 B3 B4 B5 B6

Duty 13 Ensure that legal matters are progressed in line with commercial concerns such as profitability, use of resources and value for money.

K1 K2 K4 K6 K7 K10 K12 K14 K15

S1 S2 S3 S6 S8 S9 S10 S11

B1 B4

Duty 14 Manage a diverse caseload of routine and non-routine legal matters within organisational service levels and expectations. Review legal matters at the point of receipt and delegate specific tasks as necessary.

K1 K2 K3 K4 K6 K7 K8 K9 K10 K12 K13 K15

S1 S2 S6 S8 S9 S10

B1 B2 B4 B5 B6

Duty 15 Assist and support colleagues with their caseload of legal matters to ensure continuity and a high-quality stakeholder experience.

K1 K2 K4 K6 K8 K9 K10 K12 K13

S1 S2 S3 S6 S7 S8 S9

B1 B2 B3 B4 B5 B6

Duty 16 Use digital systems safely and securely with data security, privacy related audits and risk management and cyber security in mind.

K1 K3 K5 K6 K7 K8 K9 K10 K11 K12 K14

S1 S2 S6 S7 S8 S9 S10 S11

B1 B4

Duty 17 ensure that all transactions and activities are carried out safely and securely to protect the organisation from threats such as money laundering, fraud and cybercrime

K1 K2 K3 K4 K6 K7 K8 K10 K11 K12 K15 K16 K17

S1 S8 S10 S11

B1 B4

KSBs

Knowledge

K1: legal and regulatory liabilities with regards to stakeholders and organisation to ensure compliance with all professional obligations. Back to Duty

K2: the law and practice relevant to the work undertaken by the team such as advocacy and mediation; commercial, corporate and business; patents and intellectual property, contracts and dispute resolution; conveyancing and property; crime; employment law; criminal and civil litigation; matrimonial and family law; will drafting, probate and administration of estates. Back to Duty

K3: principles of digital tools and software such as case management systems, databases and online drafting software. Back to Duty

K4: the wider legal landscape including procedures and developments that impact or may impact legal activities. Back to Duty

K5: strategic approaches to legal research including selection and testing of sources, knowledge management and recording of research outputs, legislative boundaries and the use of digital resources and research tools. Back to Duty

K6: principles of ethical and professional frameworks and their relevance for service delivery. Back to Duty

K7: approaches to data analysis and digital tools, such as e-discovery platforms, legal research databases, document automation systems, data analytics software and other technological tools. Back to Duty

K8: approaches to drafting standard and non-standard legal documents including accuracy, attention to detail, clarity of expression and precision of language. Back to Duty

K9: principles of personal workload management. Back to Duty

K10: the commercial or economic drivers, value for money and proportionality, opportunities and risks for organisations. Back to Duty

K11: cybersecurity vulnerabilities in legal transactions and within organisations and steps that can be taken to mitigate those risks. Back to Duty

K12: organisational data and information security standards, policies and procedures relevant to data management activities including legal requirements relating to the use of data, risks to confidentiality of data posed by and to stakeholder's actions. Back to Duty

K13: principles of diversity and inclusion and their impacts on service delivery strategies, teamwork, stakeholder relationships and organisational commercial strategies. Back to Duty

K14: the activities of their occupation which contribute to their ‘professional carbon footprint’ and steps that can be taken to reduce it. Back to Duty

K15: legal and ethical principles of client accounts including their wider impact for compliance and delivery including ensuring funds are accurately recorded. Back to Duty

K16: acting in the best interest of the client to protect clients and limit liability for negligence such as identifying and acting for vulnerable clients. Back to Duty

K17: anti-money laundering regulations in relation to legal transactions including personal and professional liability. Back to Duty

Skills

S1: lead and administer legal matters, processes and procedures using the most effective channels to progress caseloads. Back to Duty

S2: scope, design, undertake and apply legal research using self-selected sources such as legal databases to legal matters and develop decision making, such as case strategies and options for resolution and settlements. Back to Duty

S3: resolve legal technical problems within their remit and escalate as needed. Back to Duty

S4: analyse and present legal matters, make decisions or recommend sustainable evidence based decisions or options for resolution with clear explanations as necessary. Back to Duty

S5: apply the principles of Law to stakeholder cases relevant to legal specialism. Back to Duty

S6: manage the delivery of legal matters and transactions within the organisation such as within personal caseload or as part of a team in line with agreed service levels or key performance metrics. Back to Duty

S7: communicate using plain English to clarify and explain legal processes and standard legal terms tailored to stakeholders needs. Back to Duty

S8: organise and administer workflow such as legal files, case management and accounting systems to progress work within service level expectations. Back to Duty

S9: carry out file management activities such as prepare and collate bundles, take and file accurate notes, close and review files, maintain databases and version control. Back to Duty

S10: use digital tools and technologies, for example to draft legal documents, conduct legal research, carry out data analysis and collaborate with others. Back to Duty

S11: ensure that fraud protection measures and cyber security procedures in relation to transactions are applied in own work, keep up to date with emerging risks and new approaches for counteraction. Back to Duty

S12: establish a clear picture of a stakeholder’s needs and risks throughout legal transactions. Back to Duty

S13: assess risks and benefits to the stakeholder of different options and make recommendations to senior team members to ensure that they work in the stakeholders’ best interests, such as risk management and compliance with regulations, internal and external procedures. Back to Duty

Behaviours

B1: adhere to professional codes of conduct in legal activities and relationships with others. Back to Duty

B2: generate solutions to legal problems, considering different options and identifying when to escalate when problems are outside their remit. Back to Duty

B3: customer focussed, provides a bespoke, productive and positive customer experience to stakeholders. Back to Duty

B4: accountable for legal decision making and legal strategies. Back to Duty

B5: collaborative and inclusive, respects diversity of thought and experience to work with stakeholders and team members. Back to Duty

B6: keep up to date with developments in their specialism and share that legal expertise with peers to drive up capability within the organisation through active Continuous Professional Development activities. Back to Duty

Qualifications

English and Maths

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Professional recognition

This standard aligns with the following professional recognition:

  • National Association for Licensed Paralegals for member
  • Chartered Institute of Legal Executives for member
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Employers involved in creating the standard: Addleshaw Goddard LLP, Astranti, Birkbeck, University of London, BPP, Bryan Cave Leighton Paisner LLP, Chartered Institute of Legal Executives Training, Chartered Institute of Patent Attorneys, CMS Cameron McKenna Nabarro Olswang LLP, trading as CMS, Cripps, DAC Beachcroft, Damar Training, Data Law, Exeter University, Field Fisher, Forbes Solicitors, FS, Government Legal, Government Legal Department, Institute of Recruiters, Irwin Mitchell Solicitors, Lenkowski Consulting, Ministry of Justice, Murgitroyd, National Association of Licensed Paralegals, Norton Rose Fulbright, NQA Training, Pinsent Masons, Private Client Solicitors, Professional Paralegal Register, Singletons Austin Ryder, Switalskis, The University of Law, TLT LLP, Trowers and Hamlins Solictors

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