This apprenticeship is in development and is subject to change

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Key information

  1. Status: Standard in development
  2. Ticked Proposal approved
    Ticked Occupational standard approved
    Unticked End-point assessment plan approved
    Unticked Funding approved
  3. Reference: ST1458
  4. Level: 4
  5. Typical duration to gateway: 24 months
  6. Typical EPA period: 12 months
  7. Route: Legal, finance and accounting
  8. Integration: Mandatory qualification
  9. EQA provider: Ofqual is the intended EQA provider
  10. Example progression routes:
  11. Review: this apprenticeship will be reviewed in accordance with our change request policy.

Details of the occupational standard

Occupation summary

This occupation is found in organisations of all sizes whether small, medium, large or global. This occupation is present in public, private, and third sector organisations. Professional taxation technicians may work in the taxation, accounts or finance department of an organisation or a professional accountancy and taxation advisory firm.

The broad purpose of the occupation is to prepare, co-ordinate and implement tasks that support the creation of taxation returns and their supporting documentation and statements. Professional taxation technicians apply their technical knowledge and skills to specific tasks within a taxation team. Tasks may include supervising junior taxation assistants and others to deliver processes that meet stakeholder needs as required by government tax regimes. They may also assist senior tax advisors, accountants, management and other stakeholders by providing timely financial and taxation data and reports. They ensure compliance with internal controls regarding the reporting of taxation. This includes tasks that involve interactions with His Majesty's Revenue and Customs (HMRC), applying legislation and complying with regulations, ethical and professional codes.

In their daily work, an employee in this occupation interacts with a wide range of internal and external stakeholders. This could include junior colleagues, senior managers, clients and customers, suppliers, lenders, government agencies and auditors. They take a risk-based view of transactions and data to identify key tax risks and help to mitigate those risks. A Professional taxation technician will work alone as well as in, or supervising, a team. A typical day could include being in an office overseeing data entry into government tax returns and supporting documentation, tax reconciliations, identifying and pursuing overpayments and repayments of tax and forecasting and reporting on tax liabilities both outstanding and likely to arise. They may be involved in researching and resolving taxation problems. It is essential that people in this occupation are comfortable using digital tools and keeping up to date with changes in the occupation.

An employee in this occupation will be responsible for completing and quality assuring tax returns and supporting documents and statements. They provide key reliable taxation data on a day-to-day basis.

Typical job titles include:

Junior tax advisor Tax assistant Tax technician

Occupation duties

Duty KSBs

Duty 1 Undertake scheduled reporting of taxation information. This will include the timely collation of data from a range of sources, including both predictable routine taxation, finance and accounting data requirements, and unexpected requirements.

K5 K6 K7 K10 K12

S2 S3 S4 S5 S6 S8 S9 S11 S12

Duty 2 Prepare and review tax returns and supporting schedules and documentation for the area of tax specialism relevant to the team

K1 K2 K3 K4 K10 K11 K12 K14

S1 S2 S3 S4 S5 S6 S7 S8 S9 S11

B1 B2 B4 B6

Duty 3 Assist in the full compliance process, from requesting information from stakeholders, to completing final tax returns which are drafted to send for agreement.

K1 K2 K4 K5 K6 K7 K8 K9 K10 K12 K13

S1 S2 S3 S4 S5 S7 S9 S11 S12 S13

B1 B5 B6

Duty 4 Assist with claims for reliefs and repayments within legislative timescales, such as the impact of the tax calendar.

K1 K2 K5 K6 K7 K10 K12 K14

S4 S5 S11 S12

B5

Duty 5 Complete and maintain taxation records, including the timely collation of routine and specialised data from a range of sources, for example different functions within one organisation, or a range of external clients if operating in practice.

K5 K6 K7 K9 K10 K12

S2 S3 S4 S5 S6 S8 S9 S12

B6

Duty 6 Assist in maintaining robust and auditable records of taxation activities, including working papers and communications that inform the completion of taxation returns and documentation

K1 K2 K4 K8 K9 K10 K12 K14 K15

S1 S2 S3 S5 S6 S7 S8 S9 S11 S12

B3 B6

Duty 7 Assist in the creation of solutions for stakeholders on a range of tax matters, such as Income Tax, Capital Gains Tax, Inheritance Tax, Corporation Tax, and VAT.

K1 K2 K3 K5 K6 K7 K10 K12 K13 K14 K15

S1 S2 S3 S4 S5 S7 S8 S10 S12

B1 B2 B4 B6

Duty 8 Assist in dealing with HMRC enquiries, and comply with the requirements of HMRC and government digital systems.

K1 K2 K4 K5 K6 K7 K8 K9 K10 K12 K13 K15

S2 S3 S4 S7 S8 S12 S13

B1 B2

Duty 9 Undertake tax analysis of key data, such as income and expenditure to determine appropriate tax treatment.

K1 K2 K3 K4 K5 K6 K7 K11 K12

S1 S5 S9 S10 S11

B5

Duty 10 Apply professional scepticism to identify and evaluate what information is missing, inaccurate, or incomplete, and takes steps to obtain or validate it.

K1 K2 K4 K10 K12 K13

S1 S2 S3 S4 S6 S8 S12

B2 B6

Duty 11 Co-ordinate input from colleagues and peers within areas such as auditing and assurance.

K3 K5 K10 K12 K13

S1 S2 S3 S5 S7 S11 S12 S13

B1 B6

Duty 12 Assist senior colleagues in liaising with stakeholders to gather information and communicate on routine matters.

K3 K4 K10 K11 K12 K13 K14

S1 S2 S3 S4 S5 S6 S7 S8 S9 S12

B2 B3 B4 B6

Duty 13 Communicate and present accurate and timely data to stakeholders on an ad hoc and regular basis, using an appropriate channel to meet deadlines.

K4 K10 K12 K13 K14 K15

S1 S2 S3 S5 S6 S7 S8 S12

B2 B6

Duty 14 Build and maintain strong stakeholder relationships, including with finance colleagues within the organisation.

K10 K13 K14 K15

S1 S3 S6 S10 S12 S13

B1 B4 B6

Duty 15 Use financial digital and technology systems and processes safely and securely to support the delivery of accurate and timely tax information.

K4 K10 K11 K12

S1 S2 S3 S5 S7 S8 S11

Duty 16 Deliver taxation activities and ensure data is collected and stored accurately, taking account of confidentiality, reputational risks, and data security.

K8 K9 K10 K11 K12

S6 S7 S10 S11 S12

B2

Duty 17 Identify and draw attention to opportunities for enhancing delivery by providing additional services such as support for meeting overseas tax obligations.

K10 K13

S12

Duty 18 Identify and draw attention to opportunities for enhancing delivery by improving working processes.

K1 K2 K4 K5 K7 K10 K13 K14 K15

S3 S10 S13

B1 B4 B5

Duty 19 Collaborate with stakeholders at appropriate levels to deliver a service that meets customers' needs with a commitment to professional and ethical standards, such as the professional code of conduct and duty of confidentiality, as appropriate.

K2 K4 K8 K10 K11 K12 K13 K14 K15

S2 S3 S6 S7 S8 S9 S10 S12 S13

B3 B4 B6

Duty 20 Undertake Continuous Professional Development by keeping up to date with relevant statutory obligations and procedural best practice.

K1 K2 K4 K10 K12 K14 K15 K16

B1 B2 B4 B5

KSBs

Knowledge

K1: Principles of professional responsibilities and ethics in a tax environment, including approaches to interpreting ethics in complex situations. Back to Duty

K2: Principles of legal regulations relevant to an organisation’s tax affairs, such as tax legislation, and law affecting the tax affairs of stakeholders. Back to Duty

K3: Principles of accounting relevant to an organisation’s tax affairs, such as accounting for taxation and double entry that may impact on business tax calculations. Back to Duty

K4: The wider tax professional landscape, including the role of a tax technician, the requirement to stay abreast of changes in tax technology and practice, and awareness of the role of His Majesty's Revenue and Customs (HMRC) and professional bodies. Back to Duty

K5: Principles of personal and business taxation to prepare tax calculations. Back to Duty

K6: Principles of personal and business taxation to prepare HMRC forms, including understanding and complying with filing deadlines. Back to Duty

K7: Principles of a specialist area of taxation to be able to prepare specialist tax calculations. Back to Duty

K8: Situations that may lead to additional tax, penalties, and interest arising, and the rules and procedures used by HMRC to calculate penalties and interest. Back to Duty

K9: Systems of risk management and financial control, and identification of potential vulnerabilities, negligence, and deliberate actions that could lead to issues, such as internal fraud or money laundering or tax inaccuracies and errors. Back to Duty

K10: The importance of applying a transparent, objective, and sustainable approach to meet the ethical requirements of the profession, such as how to apply Professional Rules and Practice Guidelines (PRPG), Professional Conduct in Relation to Taxation (PRCT), and Standards for Tax Planning, and ensuring that HMRC is provided with all relevant information necessary to be assured that the stakeholder’s tax affairs are correctly stated. Back to Duty

K11: Principles of data analysis, data security, and cyber security to support collation, analysis, and compliant handling of data, and working safely online. Back to Duty

K12: Workload management principles to plan, organise and prioritise own tasks, and manage time effectively. Back to Duty

K13: Approaches used for building and maintaining collaborative, professional relationships with internal and external stakeholders to deliver taxation tasks. Back to Duty

K14: The nature and importance of key climate, environmental, and emerging sustainability challenges, and the impact on sustainable business practices, risk, and government regulation, leading to the potential tax benefits of economic sustainability for stakeholders, such as energy efficiency related to capital allowances and sustainability requirements for different sizes of businesses. Back to Duty

K15: The impact of equality, diversity and inclusion on service delivery within taxation, for example improving the tax position of individuals and businesses by improving accessibility with the move to making tax digital. Back to Duty

K16: The importance of Continuing Professional Development (CPD) and keeping up to date with relevant statutory obligations and procedural best practice to help improve own professional practice. Back to Duty

Skills

S1: Collate, analyse, and use financial information to support evidence-based, sustainable tax decisions for stakeholders, such as individuals and businesses. Back to Duty

S2: Undertake taxation activities within the scope and limits of their role and tax specialism, such as the preparation of tax information for individuals, sole traders, partnerships or limited companies, escalating issues to more senior colleagues where appropriate. Back to Duty

S3: Apply relevant principles and legislation when undertaking taxation activities to ensure records are compliant. Back to Duty

S4: Apply professional scepticism when undertaking taxation activities, being alert to conditions which may indicate possible misstatement of information due to error or fraud, establishing the facts sensitively and being aware of unconscious bias, and using those facts to inform and evaluate decision making in the context of providing accurate information to HMRC. Back to Duty

S5: Interpret information for tax purposes, such as using judgement to determine the correct way to report transactions or items of income or expenditure. Back to Duty

S6: Participate in or support others with quality improvement activities, for example the improvement of personal working practices. Back to Duty

S7: Use software packages to assist with taxation tasks in line with cyber and data security requirements, using data securely and safely, including backing up data. Back to Duty

S8: Deliver taxation tasks with a critical eye to trends, demonstrating a ‘right first-time approach’. Back to Duty

S9: Use workload management principles to plan, organise, and prioritise own tasks and manage time effectively, such as systems for managing key tax filing dates, penalty dates, and enquiry deadlines. Back to Duty

S10: Use taxation information to add value to stakeholders through use of data visualisations, analysis, and interpretation, and communicate tax information in a way that non-tax specialist stakeholders can understand. Back to Duty

S11: Undertake file management activities, such as preparing and collating information, making accurate file notes and managing version control. Back to Duty

S12: Build and maintain collaborative, professional relationships with internal and external stakeholders to deliver taxation tasks, recognising the importance of equality, diversity and inclusion. Back to Duty

S13: Communicate taxation information through different media to facilitate stakeholder understanding, considering the risks and benefits to the organisation of social media and other digital applications. Back to Duty

Behaviours

B1: Actively engages in the wider organisation to provide information that contributes to influencing stakeholders, such as peers, colleagues and clients. Back to Duty

B2: Applies a transparent, objective, and sustainable approach to meet the ethical requirements of the profession and actively encourages this behaviour with colleagues within their team. Back to Duty

B3: Committed to personal wellbeing and has an awareness of support and resources available. Back to Duty

B4: Adaptable and accepts changing priorities and working requirements to enable self and colleagues the flexibility to maintain high standards in a changing environment. Back to Duty

B5: Reflects on own practice and seeks learning opportunities for Continuing Professional Development (CPD). Back to Duty

B6: Works collaboratively with others, contributing to cultivating an open, honest, and empathetic work environment, and actively encourages this behaviour with colleagues in their team. Back to Duty

Qualifications

English and Maths

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Other mandatory qualifications

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Professional recognition

This standard aligns with the following professional recognition:

  • Association of Taxation Technicians for member

Version log

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