Key information

  1. Status: Approved for delivery (available for starts)
  2. Reference: ST1421
  3. Version: 1.0
  4. Level: 3
  5. Typical duration to gateway: 18 months
  6. Typical EPA period: 3 months
  7. Maximum funding: £7000
  8. Route: Business and administration
  9. Integration: None
  10. Date updated: 10/09/2024
  11. Approved for delivery: 20 August 2024
  12. Lars code: 780
  13. EQA provider: Ofqual
  14. Review: this apprenticeship will be reviewed in accordance with our change request policy.
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Details of the occupational standard

Occupation summary

This occupation is found in organisations that come from the public, private and third sectors. Typically, a recruiter works in consultancies, agencies, in-house for employers, embedded recruiters, or as an outsourced provider.

The broad purpose of the occupation is to manage resourcing activities that drive the recruitment of candidates and matching them to temporary, fixed term, or permanent job positions within an organisation. Their role is to manage the end-to-end recruitment process which typically involves planning, identifying, attracting, assessing, shortlisting, and onboarding candidates to fulfil the current and future requirements of the business brief. This may include identifying those with transferrable skills with the capacity to move from the legacy carbon economy into a green economy job. They may also be required to manage the aftercare such as onboarding and timesheets of candidates and to identify new business opportunities.

In their daily work, an employee in this occupation interacts with and builds relationships with key stakeholders such as advertising media, candidates and clients, internal colleagues, and various audiences to achieve successful recruitment outcomes.

An employee in this occupation will be responsible for understanding and influencing markets, organisations and individuals including researching and understanding their goals and requirements. They will use their recruitment, industry, and communication expertise to support the day-to-day delivery of recruitment for the stakeholder. They will research the marketplace to identify, source, attract and shortlist candidates for the recruitment process to fulfil the requirements of the business brief. Typically, this would involve developing written and non-written communications such as job advertisements or marketing materials, and social media. They will analyse and report on the impact of recruitment campaigns and programmes.

A recruiter may identify new business opportunities through a variety of means and action according to organisational requirements. They will manage and achieve performance indicators which may typically include revenue forecasts, activity quotas, hiring numbers, time, and cost to hire, inclusivity targets, compliance such as reference checks, and quality requirements, in line with organisation or individual financial and business goals and priorities. A recruiter will develop and manage internal and external stakeholder relationships to ensure high levels of customer satisfaction and quality standards. They will handle day to day queries and provide recruitment advice such as industry insights, salary benchmarking, workforce and management information, interview preparation and feedback. They will manage the candidate experience throughout the process to ensure high levels of candidate satisfaction in a timely manner to enhance the organisation’s reputation and brand.

As a core element of their role, a recruiter will be required to have a good knowledge of their sector and how it informs their role. They will understand how their role supports the wider organisation structure. They will apply codes of practice, legislation, and regulation in respect of their organisation’s areas of operation. This will apply not only to legal and ethical responsibilities but will include the central placement of inclusion and sustainability.

Typically, recruiters work independently, either leading on a whole recruitment project or on some elements of recruitment within a wider project, but they will also work with and support the wider team on other duties. Typically, they will be mainly desk-based, although travel to meetings, events and training is routinely part of the role.

Typical job titles include:

In-house recruiter Recruitment consultant Recruitment resourcer Recruitment specialist Talent acquisition partner

Occupation duties

Duty KSBs

Duty 1 Identify recruitment opportunities by analysing and confirming stakeholder requirements to create job descriptions and person specifications.

K1 K3 K4 K5 K7 K11 K12 K14 K15

S1 S2 S3 S4 S5 S7 S8 S11 S12 S13 S15 S21

B1 B2 B3 B4 B5

Duty 2 Create job adverts and marketing plans to advertise and promote vacancies.

K1 K3 K4 K5 K7 K10 K11 K12 K13 K15 K23 K24

S1 S2 S3 S4 S5 S15 S16 S17 S18 S19 S21

B1 B2 B3 B4 B5

Duty 3 Research and identify potential candidates that match role and vacancy requirements.

K1 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K18 K19 K22 K23 K24 K25

S1 S2 S4 S5 S7 S9 S15 S18 S20 S22

B1 B2 B3 B4 B5

Duty 4 Contact potential candidates to qualify for current or future vacancies.

K1 K3 K4 K5 K7 K8 K9 K10 K11 K12 K14 K16 K17 K18 K21 K22 K23 K24

S1 S2 S3 S4 S7 S9 S10 S12 S13 S15 S16

B1 B2 B3 B4 B5

Duty 5 Create candidate profiles with CVs to share with the hiring manager.

K4 K5 K6 K12 K14 K17 K20 K22 K24

S1 S3 S4 S7 S8 S10 S11 S14 S15 S16

B1 B2 B3 B4 B5

Duty 6 Collate and communicate feedback on all candidates.

K4 K12 K16 K17 K18 K22 K23 K24 K25

S3 S4 S7 S9 S10 S12 S13 S15 S16 S22

B1 B2 B3 B4 B5

Duty 7 Manage and facilitate the selection process in line with the organisation’s preferences.

K2 K4 K5 K9 K10 K12 K14 K16 K18 K20 K22 K23 K24 K25

S1 S2 S3 S4 S5 S7 S8 S9 S10 S11 S12 S14 S15 S16 S17 S18 S20 S21 S22

B1 B2 B3 B4 B5

Duty 8 Manage and facilitate successful candidates through to start date.

K4 K7 K12 K14 K17 K18 K20 K21 K22 K23 K25

S1 S2 S3 S4 S5 S7 S8 S9 S10 S11 S12 S14 S15 S16 S17 S18 S20 S21 S22

B1 B2 B3 B4 B5

Duty 9 Support the onboarding and administration process of new starts.

K1 K3 K4 K7 K12 K17 K18 K25

S1 S10 S12 S13 S14 S15 S16 S18 S22

B1 B2 B3 B4 B5

Duty 10 Manage stakeholder engagement to ensure a pipeline of future work.

K1 K2 K3 K4 K5 K6 K7 K8 K11 K12 K13 K14 K15 K16 K17 K19 K20 K23

S1 S2 S3 S4 S5 S6 S7 S9 S10 S12 S13 S15 S17 S20 S21 S22

B1 B2 B3 B4 B5

Duty 11 Manage recruitment systems and data to ensure compliance with regulations and legislation.

K1 K3 K4 K6 K7 K11 K12 K13 K19 K23 K24

S2 S4 S12 S13 S15 S17 S18 S19

B1 B2 B3 B4 B5

Duty 12 Contribute to the resource strategy through managing the implementation of agreed metrics and delivering the organisation requirements.

K1 K2 K3 K4 K5 K6 K7 K8 K10 K11 K12 K13 K14 K15 K17 K19 K20 K21 K22 K23 K24

S1 S2 S3 S4 S5 S7 S8 S9 S10 S11 S12 S14 S15 S16 S17 S18 S20 S21

B1 B2 B3 B4 B5

KSBs

Knowledge

K1: Types of stakeholders, including candidates, clients, internal teams and colleagues. Back to Duty

K2: Different types of recruitment organisation, including their own organisation’s brand and service offering. Back to Duty

K3: Stakeholder requirements, for example consultation, salary benchmarking, market trends analysis, competitor analysis, sourcing candidates and or job roles. Back to Duty

K4: Recruitment processes, techniques, and stages of the recruitment lifecycle. Back to Duty

K5: Recruitment models, including permanent, temporary, fixed term, managed service provider (MSP) contracts, and recruitment process outsourcing (RPO) contracts. Back to Duty

K6: Regulations, legislation, and codes of practice that impact their role and the organisation, and the implications of non-compliance, including data protection, the Employment Agencies Act and the Equality Act. Back to Duty

K7: External influences on the recruitment market, including social, economic, legislative, political, and technology. Back to Duty

K8: Principles of assessing labour market conditions, including identifying shortages for specific roles and demand for candidates with transferrable skills to move from the legacy carbon economy into green economy jobs. Back to Duty

K9: Methods used for assessing candidates, for example planning and facilitating assessment centres, interview panels, informal telephone conversations, and how to support the candidate experience, including those requiring reasonable adjustments. Back to Duty

K10: Candidate sourcing techniques, including how to research, identify and attract candidates using methods to satisfy job requirements. Back to Duty

K11: Principles and techniques of candidate assessment, including assessing transferable skills to fulfil stakeholder requirements, for example to identify candidates with skills that could transfer into new green economy jobs. Back to Duty

K12: How to create and manage recruitment campaigns to meet stakeholder requirements. Back to Duty

K13: The use of networking and marketing tools in recruitment activities, for example meetings, social media, job fairs, exhibitions, events, advertisements, job boards and online. Back to Duty

K14: How to develop, maintain and improve relationships with stakeholders. Back to Duty

K15: Sales and marketing activities that support stakeholder requirements. Back to Duty

K16: Negotiating and influencing techniques. Back to Duty

K17: Methods for communicating information and interacting with candidates and other stakeholders to facilitate understanding, for example face-to-face or online meetings, emails, reports, and presentations. Back to Duty

K18: Managing and supporting candidates through the recruitment lifecycle, including onboarding, providing advice and aftercare. Back to Duty

K19: Technology and software tools used to support recruitment management activities, for example Artificial Intelligence (AI). Back to Duty

K20: The organisation's resource strategy and goals, and how this impacts their role. Back to Duty

K21: Recruitment budgets and how these fit into the organisation’s business strategy. Back to Duty

K22: How to plan and prioritise activities to meet the organisation’s recruitment strategy and processes, including allocating and managing resources throughout the recruitment life cycle and methods for increasing talent and client pipelines. Back to Duty

K23: Ethical and sustainable recruitment strategies, processes and working practices. Back to Duty

K24: Principles and policies of equity, diversity and inclusion in the workplace, and their impact on the organisation and recruitment activities. Back to Duty

K25: The complaint handling process for their organisation. Back to Duty

Skills

S1: Identify, progress, and convert leads into new candidates, placements, or clients. Back to Duty

S2: Source vacancies in line with stakeholder requirements and organisational policies and procedures. Back to Duty

S3: Manage and maintain stakeholder relationships and their role within the recruitment process. Back to Duty

S4: Interpret and apply regulation and legislation, share best practice, and advise stakeholders on their application. Back to Duty

S5: Plan and manage recruitment campaigns to attract candidates, including agreeing objectives with stakeholders and monitoring performance. Back to Duty

S6: Research, identify and attract candidates using methods to satisfy job requirements, including those with transferrable skills to move from the legacy carbon economy to green economy jobs. Back to Duty

S7: Process, review, and progress candidate applications. Back to Duty

S8: Create and present diverse short lists of candidates to stakeholders. Back to Duty

S9: Inform and advise candidates on the outcome of their application at the individual stages of the recruitment process, including those that have been unsuccessful. Back to Duty

S10: Manage the recruitment and selection process for candidates, including those who require reasonable adjustments. Back to Duty

S11: Communicate information through different media, for example face-to-face or online meetings, emails, reports, and presentations. Back to Duty

S12: Engage with stakeholders to review recruitment processes and identify opportunities for continuous improvement and improving own performance. Back to Duty

S13: Review services provided and implemented improvements based on stakeholder feedback. Back to Duty

S14: Place candidates into roles that match their skills and stakeholder requirements. Back to Duty

S15: Use technology and software tools to manage information, ensuring compliance with organisation and legislation requirements. Back to Duty

S16: Challenge poor practice and non-compliance with the recruitment process and escalate where appropriate. Back to Duty

S17: Identify future changes in the sector that may impact the organisation, for example technology advances. Back to Duty

S18: Interpret policies to support and promote the delivery of equity, diversity, and inclusion in the workplace, and monitor their impact on recruitment activities. Back to Duty

S19: Identify and apply sustainable and greener methods of working, for example reducing energy and paper consumption, managing diaries to reduce carbon emissions (hold virtual meetings or attend multiple external meetings on the same day), considering greener options when booking venues for assessment centres or planning recruitment campaigns. Back to Duty

S20: Identify and maximise opportunities to support the organisation’s business strategy, for example growing client or candidate pipelines. Back to Duty

S21: Manage resources within budget requirements. Back to Duty

S22: Respond to stakeholder complaints and escalate where appropriate. Back to Duty

Behaviours

B1: Acts professionally, ethically and with integrity. Back to Duty

B2: Supports an inclusive culture, treating colleagues, candidates, and external stakeholders fairly and with respect. Back to Duty

B3: Takes accountability and ownership of their tasks and workload. Back to Duty

B4: Seeks learning opportunities and continuous professional development. Back to Duty

B5: Works flexibly and adapts to changing circumstances. Back to Duty

Qualifications

English and Maths

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Professional recognition

This standard aligns with the following professional recognition:

  • The British Institute of Recruiters for Certified Agency Recruiter (Cert PRec) and Specialist in Talent Acquisition and Retention for In-House Recruiters (STAR)
  • The Recruitment and Employment Confederation for Affiliate member
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Employers involved in creating the standard: Meridian Business Support, Crimson, Gattaca PLC, Astute Technical, GI Group, Operum Education Group, FedCap employment, Appsit, Mash Group, Agena Group, ARV Solutions, Direct Line Group, Impellum Group

Version log

Version Change detail Earliest start date Latest start date
1.0 Approved for delivery 20/08/2024 Not set

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