This apprenticeship standard has been approved for delivery by the Institute for Apprenticeships and Technical Education. However, starts on the apprenticeship will only be possible once a suitable end-point assessment organisation (EPAO) has obtained Ofqual recognition. Once the EPAO has obtained Ofqual recognition, funding for apprentice starts will be permitted and this message will be removed.
Install, service and repair transport refrigeration units.
This occupation is found in the supply chain industry. The cold chain is a series of uninterrupted refrigerated production methods, storage and distribution activities, along with associated equipment and logistics, which maintain quality via a desired temperature range. It is used to preserve, to extend and ensure the shelf life of products such as meat, fresh agricultural produce, seafood, frozen food, chemicals, and pharmaceutical products as well some unusual products such as antiques and artwork. The industry is crucial to the transportation and distribution of vaccines.
The broad purpose of the occupation is to install, service and repair transport refrigeration units (TRU) and associated equipment, found on vehicles such as HGV trucks, HGV trailers and home delivery vans. Technicians are highly skilled individuals, able to quickly diagnose faults and maintenance issues encountered with this complex and specialist equipment. The service provided must be of the highest level in order to protect and preserve the various loads the client is responsible for transporting. Professionalism and product knowledge are key skills the technician must possess in order to carry out the work effectively.
In their daily work, an employee in this occupation interacts with customers, their local service office, client security staff and other drivers. Technicians could be based in a depot or mobile, working from a van travelling to customer sites to carry out service and repairs. They can also be on-call, required to attend urgent breakdown calls to repair a client’s equipment so that they can complete their deliveries. A single loaded trailer can have hundreds of thousands of pounds worth of stock and repairs are often required to be carried out urgently to save the load. Because of the nature of the industry, these calls can come in 24 hours a day, 365 days a year.
An employee in this occupation will be responsible for their van, company equipment and stock that they carry. Maintaining stock is paramount and maintaining a complete stock of base level equipment ensures the required parts are instantly available.
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 36 months. The EPA period is typically 4 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
For the mobile transport refrigeration technician, the qualification required is:
City & Guilds Level 2 Award in F-Gas and ODS Regulations: Category I, or another accredited organisation who offer this qualification (or an equivalent qualification that a European Union (EU) member state recognises) https://www.gov.uk/guidance/qualifications-required-to-work-on-equipment-containing-f-gas
Observation with questions
You will be observed by an independent assessor completing your work. It will last at least 6 hours. They will ask you at least 6 questions.
Interview underpinned by a portfolio of evidence
You will have an interview with an independent assessor. It will last at least 90 minutes. They will ask you at least 8 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
Multiple-choice test
You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.
The test will have 30 multiple-choice questions. You will have 60 minutes to complete it.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.Reasonable adjustments
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
| Version | Change detail | Earliest start date | Latest start date |
|---|---|---|---|
| 1.1 | End -point assessment plan revised | 01/07/2024 | Not set |
| 1.0 | Approved for delivery | 26/06/2023 | 30/06/2024 |
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