Key information

  1. Status: Approved for delivery (available for starts)
  2. Reference: ST1326
  3. Version: 1.0
  4. Level: 3
  5. Typical duration to gateway: 42 months
  6. Typical EPA period: 6 months
  7. Maximum funding: £27000
  8. Route: Engineering and manufacturing
  9. Integration: None
  10. Date updated: 06/09/2024
  11. Approved for delivery: 19 August 2024
  12. Lars code: 775
  13. EQA provider: Ofqual
  14. Example progression routes:
  15. Review: this apprenticeship will be reviewed in accordance with our change request policy.
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Details of the occupational standard

Occupation summary

This occupation is found in the aerospace, aviation, automotive, defence, logistics, pharmaceutical, energy, food and drink, and wider advanced manufacturing and engineering sectors which utilise automated equipment with integrated systems and interfaces, where the equipment contains a blend of technologies such as mechanical, electrical, electronic and control, and fluid power.

The broad purpose of the occupation is to ensure that plant and equipment perform to the required standard to facilitate targets regarding safety, quality, delivery, availability and cost within the aerospace, aviation, automotive, logistics, defence and wider advanced manufacturing and engineering sectors. Multi-skilled mechatronics maintenance technicians carry out a broad range of activities which may include installation, testing, fault finding, rectification, modifications and the on-going planned maintenance of complex automated equipment. This requires the application of a blend of skills, knowledge and occupational behaviours across the electrical, electronic, mechanical, fluid power and control systems disciplines. They prepare for the maintenance activity and inform stakeholders of work status. They also complete documentation, handover work, set up their work area and are required to be competent in safe engineering practices for their own safety and those around them. They may be required to work shifts, to work at height and in confined spaces, as well as dealing with equipment which may contain high voltages, high pressures, ionising radiation and other hazards.

In their daily work, an employee in this occupation interacts with a wide range of potential stake holders and others such as other technicians, engineering leaders, production operators, production leaders, business managers, customers, contractors, external agencies and members of the public. They may work in a range of environments including factories, hangers and workshops, as well as outside.

An employee in this occupation will be responsible for the quality and accuracy of the work they undertake within the limits of their personal authority, whilst complying with national and international legislation, civil or military regulatory and organisational requirements. All work must comply with health and safety legislation, environmental legislation and the employers own specific rules and guidance. They carry out complex maintenance activities on high value equipment across a wide range of equipment types and are responsible for the health and safety of themselves, their colleagues and others who may be affected by the work. They are required to complete tasks within defined timescales. They need to work autonomously, professionally and responsibly to regulatory and organisational requirements. Depending on the organisation they may be required to work on their own or as part of a team. They are responsible for the correct use and fitness for purpose of tools and equipment, and for maintaining their own continued professional development.

Typical job titles include:

Field service maintenance technician Maintenance team member Maintenance technician Mechatronics maintenance technician Mechatronics technician Multi-skilled site maintenance technician

Occupation duties

Duty KSBs

Duty 1 Accept responsibility for the task and complete any preparatory documentation or opening of electronic recording that may be required to commence the task.

K1 K2 K3 K5 K8 K9 K15 K17 K23 K25 K26 K27

S1 S2 S5 S7 S8 S10 S13 S20 S25

B3 B4 B5

Duty 2 Plan and prepare the maintenance activities to cause minimal disruption to normal working, agree planned actions and obtain any required permits or permissions required to carry out the task. Communicate and report issues affecting equipment availability that may impact on operations.

K1 K3 K4 K5 K8 K9 K10 K11 K18 K23 K26 K27 K28 K31 K35

S2 S3 S4 S5 S7 S10 S25

B3 B4 B5

Duty 3 Select, obtain and prepare all resources required to carry out the task for example: tools, materials, documentation, permits. Carry out pre-use checks of equipment, tools and other resources.

K6 K7 K8 K9 K15 K18 K22 K23 K26 K27

S2 S5 S6 S7 S8 S10 S25

B3 B4 B5

Duty 4 Set up safe systems of work ensuring that statutory regulations and organisational compliance requirements are met.

K7 K8 K9 K10 K11 K15 K23

S2 S7 S8 S9 S20

B4 B5

Duty 5 Manufacture, repair or refurbish components using a range of hand and machine tools.

K7 K8 K11 K21 K23 K26 K27 K34 K36

S6 S7 S10 S19

B3 B4 B5

Duty 6 Perform mechatronics maintenance activities ensuring all parts and consumables used in the maintenance activity comply with manufacturers specifications.

K2 K7 K8 K13 K14 K21 K23 K26 K27 K34 K35 K36

S3 S4 S6 S7 S9 S12 S14 S17 S19

B3 B4 B5

Duty 7 Revise, edit, update and store documentation. Comply with organisational policies and legislation regarding document and electronic storage.

K1 K3 K5 K15 K16 K17 K23 K25 K26 K27 K32

S1 S7 S8 S13 S15 S16 S19 S20

B3 B4 B5

Duty 8 Carry out planned preventative maintenance including functional, static and operational checks on complex equipment and assets.

K2 K6 K7 K8 K10 K13 K14 K18 K23 K26 K27 K35

S4 S6 S7 S9 S14 S15 S17 S19

B3 B4 B5

Duty 9 Apply condition monitoring techniques or use condition monitoring results (for example oil, vibration, thermal, NDT) to determine equipment condition.

K6 K7 K19 K20 K26 K27

S7 S16 S17 S19

B3 B4 B5

Duty 10 Use a range of test and measuring equipment (including both electrical and physical measures) and appropriate calculations required to carry out the task and to aid in fault diagnosis.

K2 K6 K7 K8 K12 K13 K14 K19 K21 K22 K23 K24 K26 K27 K30 K36

S1 S6 S7 S15 S18 S19 S28

B3 B4 B5

Duty 11 Return equipment to operational condition, re-connect any ancillary equipment and services, and carry out required functional, static, quality and operational checks to confirm equipment serviceability and fitness for purpose.

K2 K6 K7 K8 K10 K21 K23 K24 K25 K26 K27 K36

S6 S7 S11 S21 S22

B3 B4 B5

Duty 12 Restore workplace and leave in a safe condition. Hand over completed work to responsible parties confirming completion of maintenance activities.

K1 K5 K7 K8 K15 K23 K26 K27 K28

S3 S6 S7 S11 S13 S15 S21 S22 S25

B3 B4 B5

Duty 13 Carry out continuous improvement and identify possible opportunities for improvements and efficiencies which add value to business activities.

K16 K26 K27 K29 K30

S23 S24 S27

B2 B3 B4 B5

Duty 14 Communicate with stakeholders to achieve work goals.

K3 K4 K5 K15 K31 K32 K33

S1 S11 S20 S25 S26

B1 B4 B5

KSBs

Knowledge

K1: Information technology: spreadsheets, presentations, word processing, email and digital collaboration tools. Back to Duty

K2: The typical engineering problems which may arise within the maintenance environment. Back to Duty

K3: How to plan and communicate activities. Back to Duty

K4: Principles of equity, diversity, and inclusion in the workplace. Unconscious bias. Conscious inclusion. Back to Duty

K5: Fundamentals of engineering maintenance: documentation, safety checks, standard operating procedures, estimating planned equipment downtime, cost management and document validity. Back to Duty

K6: Engineering materials and consumables, their structure, properties and characteristics, how and why engineering materials can fail. Back to Duty

K7: Engineering standards and regulations requiring compliance in the engineering workplace: British Safety (BS) or European standards (EN) and wiring regulations. Back to Duty

K8: Health and safety regulations to include Health and Safety at Work Act 1974, Control of Substances Hazardous to Health (COSHH), Reporting Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), Safe Systems of Work, Risk Assessments, Manual Handling, Lifting Operations and Lifting Equipment Regulations (LOLER), working at height, personal protective equipment (PPE), Provisions and Use of Work Equipment Regulations (PUWER), Noise Regulations, Display Equipment Regulations, confined spaces, Dangerous substances and Explosive atmospheres regulations. Back to Duty

K9: Organisational safety compliance requirements: permits to work, risk assessment, method statements, near miss and accident reporting, hazard reduction hierarchy including use of PPE. Back to Duty

K10: Principles and procedures to identify and mitigate risks associated with electrical, mechanical, gas, air and fluids: isolation, dissipation of stored energy, lock off, tag out and verifying procedures. Back to Duty

K11: Principles and procedures to identify and mitigate hazards associated with work equipment: trailing leads or hoses, damaged tools and equipment, and damaged or poor fitting handles. Back to Duty

K12: Principles, techniques and processes of sensory testing: sight, touch and smell. Back to Duty

K13: Principles of mechanical, electrical, electronic, control, robotic and AI applications. Knowledge of key technologies, fluid power, hydraulic, electrical, electronic, programmable logic controller's (PLC's), robotics, mechanical, control systems and how these are combined in complex mechatronics systems. Back to Duty

K14: Fault finding techniques used in reactive maintenance on complex integrated systems: half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics. Back to Duty

K15: Documentation: validity, compliance, traceability and audit, approval and change management processes. Back to Duty

K16: Quality management systems and accreditations: ISO9001. Back to Duty

K17: Maintenance and storage of software programmes and back-up copies. Back to Duty

K18: Processes and techniques of planned and preventative maintenance activities. Principles of equipment selection and use and minimising down time. Back to Duty

K19: Principles, techniques and processes of non-destructive testing in a mechatronics maintenance environment. Back to Duty

K20: Condition monitoring methods and equipment used. How the information gained supports the planning of maintenance activities. Back to Duty

K21: Engineering, mathematical and scientific principles, methods and techniques used in the mechatronics maintenance environment: graphical expressions, symbols, formulae, units, measures, calculations and scaling. Back to Duty

K22: Principles of using and calibrating electrical and mechanical testing and measuring equipment. Back to Duty

K23: Types of engineering drawings and diagrams and their purpose. Back to Duty

K24: Principles, procedures and benefits of full operational and functional tests and checks on maintained, repaired and installed equipment. Back to Duty

K25: Principles, processes and importance of maintaining documentation: accuracy, engineering discipline and signatures. Back to Duty

K26: Environmental hazards that can arise from maintenance operations. Types of pollution and control measures: noise, smells, spills, and waste. Environmental permits. Waste Electrical and Electronic Equipment Directive (WEEE). Back to Duty

K27: Sustainability principles and processes: the 3 ‘R's’ (Reduce, Re-use, Recycle), segregation and disposal of waste and by-products. Back to Duty

K28: Principles and techniques of good housekeeping including '4S' and '5S'. Back to Duty

K29: Continuous improvement methods, concepts and techniques to collect and record data including graphical techniques. Back to Duty

K30: Data analysis principles used to identify trends and issues impacting operational performance. Back to Duty

K31: Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. Back to Duty

K32: Written communication techniques. Plain English principles. Engineering terminology. Report writing. Back to Duty

K33: Non-verbal communication techniques: gestures, facial expressions, tone of voice and body language. Back to Duty

K34: Principles and techniques for manufacturing, repairing and refurbishing components using hand and machine tools. Back to Duty

K35: Principles and techniques of conducting initial assessment of equipment that requires maintenance. Back to Duty

K36: Techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems. Back to Duty

Skills

S1: Use information technology, for example to create documentation, communication and information management. Back to Duty

S2: Obtain, read and interpret task related documentation, such as work instructions, quality control documents, drawings, operation manuals, specifications and service manuals. Back to Duty

S3: Record information for example job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements. Back to Duty

S4: Conduct initial assessment of equipment that requires maintenance. Back to Duty

S5: Formulate plans setting out the methodology of the maintenance activity including timescales and resources. Back to Duty

S6: Select, prepare and use material, consumables, tools and equipment. Back to Duty

S7: Comply with health and safety regulations and organisational requirements applicable in the workplace. For example, COSHH, PUWER, LOLER, PPE and applying safe systems of work. Back to Duty

S8: Apply dynamic risk assessment, hazard identification and risk mitigation principles and techniques. Back to Duty

S9: Apply isolation principles and techniques to equipment undergoing maintenance, including dissipation of stored energies as required. Back to Duty

S10: Manufacture, repair and refurbish components using hand and machine tools. Back to Duty

S11: Restore the workplace on completion of the maintenance activity. Handover resources, consumables and equipment to process owner. Back to Duty

S12: Apply the techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems. Back to Duty

S13: Produce, maintain, update, record and store documentation including electronic items such as PLC and robot programmes. Back to Duty

S14: Apply techniques and processes used in planned and preventative maintenance activities on engineered systems such as electrical, electronic, mechanical, fluid power and control systems. Back to Duty

S15: Apply functional testing and checking techniques and processes after maintenance interventions, and handover to the operational team. Back to Duty

S16: Apply techniques and processes used in condition monitoring, non-destructive or sensory testing. Record findings and take necessary actions. Back to Duty

S17: Apply calculation techniques such as, feeds, speeds, tolerances, electrical calculations using Ohms law, power calculations and cable sizing calculations. Back to Duty

S18: Select, use and confirm calibration of electrical and mechanical testing and measuring equipment. Back to Duty

S19: Produce sketches or drawings to support maintenance activities. Back to Duty

S20: Communicate in writing. Prepare communications, documents and reports on technical matters. Back to Duty

S21: Segregate, separate and dispose of waste streams and by-products. Back to Duty

S22: Apply 4S or 5S principles of housekeeping to the work environment. Back to Duty

S23: Identify opportunities and make recommendations to improve operational performance. Back to Duty

S24: Apply continuous improvement techniques. Back to Duty

S25: Communicate with others verbally. Negotiate with colleagues or stakeholders. For example, to access equipment or arrange access to equipment. Back to Duty

S26: Follow equity, diversity and inclusion procedures. Back to Duty

S27: Carry out and record planned and unplanned learning and development activities. Back to Duty

S28: Apply fault finding techniques used in reactive maintenance on complex integrated systems including half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics. Back to Duty

Behaviours

B1: Supportive of the needs and concerns of others, for example relating to diversity and inclusion. Back to Duty

B2: Committed to continued professional development (CPD) to maintain and enhance competence. Back to Duty

B3: Take personal responsibility for their own sustainable working practices. Back to Duty

B4: Take personal responsibility for and promote health and safety. Back to Duty

B5: Act in a professional manner. Back to Duty

Qualifications

English and Maths

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Other mandatory qualifications

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Professional recognition

This standard aligns with the following professional recognition:

  • Institute of Engineering and Technology (IET) for Engineering Technician
  • Institution of Mechanical Engineers (IMechE) for Engineering Technician
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Employers involved in creating the standard: Gatwick Airport Ltd, JLR, Toyota, Dematic, MOD (RAF Ground Trades), MOD (Submarine servicing and overhaul), BMW, Britvic, JCB, Rolls Royce, Babcock, Perkins, Teledyne, Siemens, Nissan, Lander, Ford, The Royal Mail, MOD (REME), MOD (Defence Laboratories)

Version log

Version Change detail Earliest start date Latest start date
1.0 Approved for delivery 19/08/2024 Not set

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