Key information

  1. Status: Approved for delivery (available for starts)
  2. Reference: ST1030
  3. Version: 1.0
  4. Level: 3
  5. Typical duration to gateway: 18 months
  6. Typical EPA period: 3 months
  7. Maximum funding: £7000
  8. Route: Care services
  9. Integration: None
  10. Date updated: 06/11/2024
  11. Approved for delivery: 14 October 2024
  12. Lars code: 786
  13. EQA provider: Ofqual
  14. Review: this apprenticeship will be reviewed in accordance with our change request policy.

Contents

Contents

Apprenticeship summary

Overview of the role

Support statutory safeguarding responsibilities and demonstrate how organisations work to protect an individual’s health, wellbeing and human rights. Enable individuals to live free from harm, abuse and neglect.

Occupation summary

This occupation is found in a range of public, private, and voluntary sector organisations to support statutory safeguarding responsibilities to be fulfilled and demonstrate how organisations work to protect an individual’s health, wellbeing and human rights; enabling individuals to live free from harm, abuse and neglect. These include Education and Training Providers, Health and Social Care Providers, Police Support Staff, Fire and Rescue Services, Housing organisations, Charities and the Voluntary Sector, Religious Organisations and Professional Sports Organisations. Safeguarding support officers have an emphasis on preventative safeguarding and cooperate with different organisations to support in making informed decisions in the safeguarding of children and adults. Safeguarding support officers will be skilled in recognising and responding to emerging safeguarding needs, initiating and advocating early intervention when a problem first arises. Safeguarding support officers will be knowledgeable in multi-agency early help strategies, referral pathways and key legislation and processes to help prevent children, young people and adults with care and support needs being referred into safeguarding services. The safeguarding support officer will be able to support staff in developing professional curiosity and how to ask the right questions to gain the information needed to complete any risk assessments. Safeguarding support officers ensure that wellbeing is promoted, having regard to the individual’s views, wishes, feelings and cultural influences in deciding on any action and recognising vulnerable individuals are less likely to identify abuse or report it.

The broad purpose of the occupation is to work alongside designated safeguarding leads to support and enable their employing organisation to safeguard the vulnerable populations they work with. A safeguarding support officer will be the first point of contact when there is a safeguarding concern, conducting initial risk assessments, triaging, and signposting to the most appropriate person within their organisation or external agency if appropriate. The safeguarding support officer will maintain accurate and up to date documentation of any decisions and advice given, ensuring information is accurately recorded and that documentation is safely stored and shared appropriately, proportionately and securely according to national and organisational policy.

In their daily work, an employee in this occupation interacts with staff and volunteers in their organisation, service users and members of the public as the first point of contact for raising safeguarding concerns. Safeguarding support officers will also interact externally with investigative statutory agencies. A safeguarding support officer will report into the designated lead for safeguarding within their organisation.

An employee in this occupation will be responsible for responding and triaging, initial safeguarding concerns. This will include investigating the concern, seeking advice as needed and signposting and or referring to the most appropriate person or organisation. Safeguarding support officers will assist practitioners to collate and assess information and intelligence to prepare an accurate account of the safeguarding concerns to ensure a high-quality referral is made to ensure that the most appropriate action is taken to safeguard the vulnerable persons. Safeguarding support officers will also be responsible for recognising and responding to early signs of abuse and neglect in vulnerable children, young people and adults and supporting staff within their employing organisation to report concerns about the safety of individuals working alongside external organisations and agencies to adhere to safeguarding best practice principles.

Typical job titles include:

Safeguarding advisor Safeguarding assistant Safeguarding coordinator

End-point assessment summary

ST1030, Safeguarding support officer level 3

This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.

What is an end-point assessment and why it happens

An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.

Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.

The length of the training for this apprenticeship is typically 18 months. The EPA period is typically 3 months.

The overall grades available for this apprenticeship are:

  • fail
  • pass
  • merit
  • distinction

When you pass the EPA, you will be awarded your apprenticeship certificate.


EPA gateway

The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.

The gateway requirements for your EPA are:

  • achieved English and mathematics qualifications in line with the apprenticeship funding rules
  • for the professional discussion underpinned by portfolio, you must submit a portfolio of evidence

Assessment methods

Presentation with questions

You will produce and deliver a presentation to an independent assessor. You must submit your presentation slides and any supporting materials to the EPAO by the end of week 2 of the EPA period. The presentation and questions will last at least 45 minutes. The independent assessor will ask you at least 8 questions.


Professional discussion underpinned by a portfolio of evidence

You will have a professional discussion with an independent assessor. It will last 60 minutes. They will ask you at least 12 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.


Who to contact for help or more information

You should speak to your employer if you have a query that relates to your job.

You should speak to your training provider if you have any questions about your training or EPA before it starts.

You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.Reasonable adjustments

If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.

Content loading...
Content loading...
Employers involved in creating the standard: Cambridgeshire and Peterborough Integrated Care Board: Health, Royal Papworth Hospital NHS Foundation Trust: Health, CareTech UK: Care Provider, The Pagan Federation, NHS England, Global Safeguarding, Sussex Partnership, NHS Foundation Trust, Leeds City Council, Cambridgeshire & Peterborough Foundation Trust, Cambridgeshire Constabulary: Police, Caridon Property: Housing, Cambridgeshire Fire and Rescue Service: Fire and Rescue, Walsall Council: Local Authority, Cambridgeshire County Council (also representing Peterborough City Council): Local Authority, Mencap: Charitable Organisation IPS International: (Education/ Training), Dynamic Training, Safeguarding Alliance: Safeguarding Expert Consultancy, RLB Safeguarding, Safety Training Awards, Together Training: Training Provider Cambridge Regional College: Further Education College, Micheal John Training School: Beauty/Hair Training College, Hertford Regional College, Chelmsford College: Further Education College

Version log

Version Change detail Earliest start date Latest start date
1.0 Approved for delivery 16/10/2024 Not set

Crown copyright © 2025. You may re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. Visit www.nationalarchives.gov.uk/doc/open-government-licence

Is this webpage useful?

Thank you for your feedback

Tell us about your experience