Key information

  1. Status: Approved for delivery (available for starts)
  2. Reference: ST0980
  3. Version: 1.0
  4. Level: 2
  5. Typical duration to gateway: 18 months
  6. Typical EPA period: 3 months
  7. Maximum funding: £11000
  8. Route: Construction and the built environment
  9. Date updated: 18/10/2023
  10. Approved for delivery: 18 October 2023
  11. Lars code: 733
  12. EQA provider: Ofqual
  13. Example progression routes:
  14. Review: this apprenticeship will be reviewed in accordance with our change request policy.
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Details of the occupational standard

Occupation summary

This occupation is found in the furniture and interiors industry. Fitted Interiors Installers are responsible for project management / orchestration of fitted interiors, to include designer liaison on planning matters, installation and assembly of furniture at client sites, managing installation projects, providing a high level of service and workmanship at all times, to exceed client expectations.

The broad purpose of the occupation is preparing and installing fitted furniture including kitchens, bedrooms, bathrooms and offices in both domestic and commercial settings, including consumer homes, offices, shops, exhibitions, and boats to meet customers’ requirements. Key duties include plan interpretation, pre-installation surveying, functional design modification, preparation of working locations for assembly and placement of furniture and prepare furniture components for assembly, working with designs and plans, assembling and installing fitted furniture on location to specification. Fitted Interiors Installers work as part of a wider installation team to include other trade professionals such as electricians, plumbers and general builders.

In their daily work, an employee in this occupation interacts with the installation team, site managers, project managers, designers, design technicians, customers as well as other trades, for example plumbers and electricians, and are often responsible for project management and customer liaison. In the domestic setting, Fitted Interiors Installers are often the point of sale for new projects, existing installations and future jobs.

An employee in this occupation will be responsible for pre-installation surveying, sales and plan interpretation, transporting tools & materials to site, preparing locations, making the assembly and placement area ready for work and preparing the furniture components for assembly. Fitted Interiors Installers will install fitted furniture (including bathroom furniture, for example baths, WC’s and showers), appliances and other products including scribing, fixing and securing of furniture using correct fixings relating to foundation secured to and re-instate locations. They will interact with customers which includes building customer confidence in the level of service provided, developing relationships between customers and the organisation.

Occupation duties

Duty KSBs

Duty 1 Survey locations and support sales of fitted interiors.

K1 K2 K3 K4 K5 K6 K8 K9 K12 K13 K17 K18 K19 K20

S1 S2 S3 S4 S6 S17

B1 B2 B3 B4

Duty 2 Transport installation equipment and materials to site.

K1 K2 K3 K4 K5 K17 K18

S4 S6 S17

B1 B2 B3 B4

Duty 3 Interpret and implement plans and designs.

K1 K2 K3 K4 K5 K6 K7 K8 K9 K12 K13 K17 K18

S1 S2 S3 S4 S6 S8 S9 S10 S17

B1 B2 B3 B4

Duty 4 Prepare locations for assembly and placement of furniture.

K1 K2 K3 K4 K5 K6 K8 K9 K12 K13 K17 K18 K21

S1 S2 S3 S4 S6 S7 S17 S18

B1 B2 B3 B4

Duty 5 Set up, operate and maintain tools and equipment used to assemble and install furniture.

K1 K2 K3 K4 K5 K12 K13 K17 K18 K21 K24

S1 S4 S5 S6 S17 S18

B1 B2 B3 B4

Duty 6 Assemble components of fitted furniture.

K1 K2 K3 K4 K5 K10 K11 K12 K13 K15 K16 K17 K18 K21 K24

S4 S5 S6 S8 S9 S10 S17 S18

B1 B2 B3 B4

Duty 7 Install pre-installation/post-installation structures such as framework, boxing etc. ready for installation and/or decoration.

K1 K2 K3 K4 K5 K11 K12 K13 K14 K15 K16 K17 K18 K21 K24

S4 S5 S6 S8 S9 S10 S17 S18

B1 B2 B3 B4

Duty 8 Complete installation of fitted furniture and décor accessories in accordance with manufacturers’ instructions and information and client requirements, e.g. install kitchens, bedrooms or bathrooms.

K1 K2 K3 K4 K5 K11 K12 K13 K14 K15 K16 K17 K18 K21 K24

S4 S5 S6 S8 S9 S10 S17 S18

B1 B2 B3 B4

Duty 9 The dry-fit installation of ancillary products for example appliances, bathroom suite, media equipment etc.

K1 K2 K3 K4 K5 K11 K12 K13 K15 K16 K17 K18 K21 K22 K24

S4 S5 S6 S8 S9 S10 S17 S18

B1 B2 B3 B4

Duty 10 Re-instate a location after assembly and placement of furniture.

K1 K2 K3 K4 K5 K15 K16 K17 K18 K24

S4 S5 S6 S9 S10 S13 S17

B1 B2 B3 B4

Duty 11 Handover completed installation to customers.

K1 K2 K3 K4 K5 K17 K18 K19 K20 K23

S4 S6 S14 S17 S19

B1 B2 B3 B4

Duty 12 Provide support to stakeholders including customers, contractors, designers.

K1 K2 K3 K4 K5 K17 K18 K19 K20 K23

S4 S6 S14 S15 S16 S17

B1 B2 B3 B4

Duty 13 Carry out rectification or rework.

K1 K2 K3 K4 K5 K12 K13 K15 K16 K17 K18

S4 S5 S6 S11 S12 S17

B1 B2 B3 B4

KSBs

Knowledge

K1: Awareness of health and safety regulations, standards and guidance and the impact on the role. Control of Substances Hazardous to Health (COSHH). Fire safety. Hazards and risks. Health and Safety at Work Act. Provision and Use of Work Equipment Regulations (PUWER). Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). Back to Duty

K2: Safe systems of work: site inductions, toolbox talks, risk assessments, method statements and hazard identification in the work area. Back to Duty

K3: Personal protective equipment (PPE): types and use. Back to Duty

K4: Functional safety: voltage requirements of electrical fittings, manual and mechanical lifting techniques, Portable Appliance Testing (PAT). Back to Duty

K5: Principles of building: roofs, walls, floors, utilities and services, insulation, fire, moisture, traditional and modern methods of construction (SIPs (structurally insulated panels), timber frame, ICF (insulated concrete form) and modular). Back to Duty

K6: Pre-installation checks and inspection, methods and techniques. Back to Duty

K7: Methods of Interpreting and extracting information drawings, specifications and functional designs. Back to Duty

K8: Basic principles of digital design and modelling systems. Back to Duty

K9: Features of different interiors and how these affect placements. Back to Duty

K10: Fitted furniture assembly and installation methods and techniques and the importance of sequential assembly. Back to Duty

K11: Boxing, boarding and framework: installation, fixing and adjustment processes, methods and techniques. Back to Duty

K12: The basic principles of carpentry: tools, natural and manufactured materials, adhesives, fixing methods and limits of competence. Back to Duty

K13: The basic principles of plumbing: tools, water and waste fittings, water and waste pipe types, isolating water supply and limits of competence. Back to Duty

K14: The basic principles of electrical installation, plug and lighting circuits and ring circuits, fitting facias, consumer unit, isolating electrical supply and limits of competence. Back to Duty

K15: Common faults, snags and issues identification and reporting methods. Back to Duty

K16: Faults and snags rectification: methods and techniques and how to follow a root cause analysis. Back to Duty

K17: Awareness of environmental and sustainability regulations, impact of the sector on the environment. Efficient use of resources. Recycling, reuse and safe disposal of waste. Back to Duty

K18: Awareness of issues and common symptoms and warning signs of stress, anxiety and depression, plus where to go for help and the resources available. Back to Duty

K19: Verbal communication: giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. Construction terminology. Back to Duty

K20: Written communication techniques. Back to Duty

K21: Tools and equipment: types, safe use and storage techniques and how to escalate defects and faults. Back to Duty

K22: Ancillary products installation and dry fit methods and techniques Back to Duty

K23: Documentation requirements Back to Duty

K24: Principles of good team working. Back to Duty

Skills

S1: Carry out location, product, material and dimensional checks prior to installation. Back to Duty

S2: Inspect the fabric of the building for suitability of weight of installation. Back to Duty

S3: Interpret information from drawings, specifications and functional designs. Back to Duty

S4: Comply with health and safety regulations, standards, and guidance. Back to Duty

S5: Use and store hand and power tools. Back to Duty

S6: Select and use personal protective equipment. Back to Duty

S7: Remove and dispose of pre-existing products. Back to Duty

S8: Assemble and install fitted furniture components in sequence. Back to Duty

S9: Install boxing, boarding and frameworks, adjusting to ensure best possible fit. Back to Duty

S10: Install and dry-fit ancillary products, for example, hinges, handles, appliances, media equipment or bathroom suite fixtures. Back to Duty

S11: Identify and report faults, snags and issues. Back to Duty

S12: Carry out rectification work following a root cause analysis, within limits of competence. Back to Duty

S13: Maintain a safe working area and return to a safe condition. Back to Duty

S14: Carry out a customer handover, including providing product guidance. Back to Duty

S15: Communicate with others verbally, for example internal and external customers, colleagues and managers. Back to Duty

S16: Works collaboratively with clients or stakeholders to solve problems Back to Duty

S17: Comply with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal. Back to Duty

S18: Applies team working principles. Back to Duty

S19: Complete documentation. Back to Duty

Behaviours

B1: Support an inclusive workplace, respectful of different views. Back to Duty

B2: Seek learning and development opportunities. Back to Duty

B3: Puts health and safety first. Back to Duty

B4: Considers the environment and sustainability. Back to Duty

Qualifications

English and Maths

English and maths qualifications form a mandatory part of all apprenticeships and must be completed before an apprentice can pass through gateway. The requirements are detailed in the current version of the apprenticeship funding rules.

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Employers involved in creating the standard: Terlecki Ltd, Achieve Partners, Moores Furniture Group, Woods and Sons Kitchen and Bathroom Installation Specialists, C5 Installations, Changing Spaces Kent Ltd, Howdens, Jigsaw Installations Ltd, Ace Electrical & Plumbing Ltd, Downey Property Developments Ltd, Robert Tewkesbury Kitchens & Bathrooms, Sharps Bedrooms Ltd, John Lewis and Partners, Evolution works, S Bland

Version log

Version Change detail Earliest start date Latest start date
1.0 Approved for delivery 18/10/2023 Not set

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