Providing laundry services to a wide range of sectors in the UK.
Commercial laundry operatives work in the commercial laundry service industry.
Commercial laundries provide laundry services and often product rental to a wide range of sectors in the UK. This includes workwear for manufacturing, industrial, food, transport and pharmaceutical sectors. And linen for hospitality, catering, hotel, hospital, and care sectors.
Commercial laundry operatives conduct laundry processes in line with product and customer requirements. They classify incoming textile products for laundry processing, complete cleaning processes, dry and finish products, and prepare them for customers. The industry increasingly uses a high level of technology, which operatives use. They also contribute to quality assurance and maintaining the workplace environment.
They work with other operatives, team leaders and managers. They will also have contact with colleagues from other business functions such as transport and maintenance. They typically report to a shift manager, team leader, or supervisor.
They are responsible for meeting work schedules. They must work to quality, health and safety, and environment regulations and procedures.
They work as part of a team, under supervision.
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 12 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
Observation with questions
You will be observed by an independent assessor completing your work. It will last at least 2 hours. They will ask you at least 5 questions.
Interview underpinned by a portfolio of evidence
You will have an interview with an independent assessor. It will last at least 60 minutes. They will ask you at least 9 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
Multiple-choice test
You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.
The test will have 40 multiple-choice questions. You will have 60 minutes to complete it.
The EPAO will confirm where and when each assessment method will take place.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
| Version | Change detail | Earliest start date | Latest start date |
|---|---|---|---|
| 1.1 | standard, funding band and end-point assessment plan revised | 22/10/2022 | Not set |
| 1.0 | Approved for delivery | 22/06/2018 | 21/10/2022 |
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