Service, repair and maintain lift trucks and powered access vehicles.
Lift truck and powered access engineering technicians can be found in many sectors, where businesses need to lift and move products, equipment and people safely. This is vital to a huge range of industries including: engineering, manufacturing, construction, food manufacturing and the storage and logistics industries.
The broad purpose of the occupation is to service, repair and maintain lift trucks and powered access vehicles and equipment. This can include manual, electric, diesel, LPG, and hybrid powered machines both tracked and wheeled, vertical mast type machines both static and self-propelled. It can also include equipment mounted on vehicles, such as: forklift, scissor lift, vertical mast, articulated and telescopic boom, elevated work platform machines both static and self-propelled. There are also lift truck and powered access machines specially designed to meet specific applications.
In their daily work, an employee in this occupation interacts with a range of different people, some of these may include supervisors, warehouse staff, colleagues and customers. The lift trucks can be situated in a range of locations such as at a workshop, repair centres, warehouse, foundry, cold-store, manufacturing plant, engineering works, construction site, storage and logistics site, or any field service environment including a customer's premises. Some lift truck and powered access engineering technicians work from their own mobile units. Many companies require staff to work shifts, which can mean that their weekly hours involve working nights, weekends, and bank holidays.
An employee in this occupation will be responsible for inspecting and maintaining vehicles and equipment as well as diagnosing and repairing faults. They can be in direct contact with customers and are required to understand and meet customer requirements, providing a high standard of customer care whilst complying with safety and environmental regulations.
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 36 months. The EPA period is typically 4 months.
The overall grades available for this apprenticeship are:
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
Multiple-choice test
You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.
In the test you can have:
The test will have 30 multiple-choice questions. You will have 60 minutes to complete it.
Practical assessment with questions
You will be observed by an independent assessor completing a set of tasks. It will last 4.5 hours. They will ask you at least 11 questions.
Professional discussion underpinned by a portfolio of evidence
You will have a professional discussion with an independent assessor. It will last 60 minutes. They will ask you at least 10 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.Reasonable adjustments
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
This apprenticeship aligns with Institute of Mechanical Engineers (IMechE) for Engineering Technician
Please contact the professional body for more details.
This apprenticeship aligns with Institute of the Motor Industry for Associate Member
Please contact the professional body for more details.
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