Safely installing, exchanging and maintaining smart meters, explaining to customers how they work and how to use energy more efficiently.
This occupation is found across the energy and utilities sectors throughout the UK.
The broad purpose of this occupation is to safely install, exchange, commission, decommission and carry out ongoing maintenance of gas and electric smart meters, associated equipment and communication systems. Dual fuel smart meter installations form a key part of the UK Government mandate to reduce carbon emissions and improve energy management, supporting the overall Net Zero strategy.
In their daily work, an employee in this occupation would be expected to install, exchange, commission and maintain a range of metering equipment and associated components typically in a domestic dwelling. The role is physical in nature and may involve lifting and moving equipment, working at heights, working in confined spaces and working in all weather conditions. The employee will also need to interact with other trades and other utility service providers in order to complete the required work associated with the metering installation.
An employee in this occupation will be responsible for carrying out safety-critical activities whilst working in customer properties, providing customer service excellence and energy efficiency advice at all times.
In their daily work, an employee in this occupation interacts with a variety of people ranging from the customer, to other construction trades, utility providers, logistics support, suppliers and technical support teams.
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 14 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
For the dual fuel smart meter installer, the qualification required is:
IGEM IG/1 Supplement 3 Certification
Consolidated Metering Code of Practice (CoMCoP)
Matters of Gas Safety Competency Accreditation
Practical assessment with questions
You will be observed by an independent assessor completing a set of tasks. It will last 12 hours. They will ask you at least 3 questions.
Interview underpinned by a portfolio of evidence
You will have an interview with an independent assessor. It will last at least 45 minutes. They will ask you at least 6 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
Multiple-choice test
You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.
The test will have 40 multiple-choice questions. You will have 60 minutes to complete it.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.Reasonable adjustments
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
This apprenticeship aligns with Institution of Gas Engineers and Managers (IGEM) for Engineering Technician (EngTech)
Please contact the professional body for more details.
| Version | Change detail | Earliest start date | Latest start date |
|---|---|---|---|
| 1.2 | Occupational standard, end-point assessment plan and funding band reviewed | 01/08/2024 | Not set |
| 1.1 | The funding band for this standard has been reviewed as part of the apprenticeship funding band review. The new funding band is £10000. The funding band for this standard has been reviewed and remains at £10000 (Jan 2019). | 03/10/2018 | 31/07/2024 |
| 1.0 | Retired | 27/08/2015 | 02/10/2018 |
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