This occupation is found within the construction sector, supporting the continued provision of installation and maintaining gas-fuelled heating and hot water systems across the UK.
The broad purpose of this occupation is to safely install, commission, decommission, carry out scheduled maintenance and repairs of gas appliances and equipment in a domestic dwelling. Appliances can include, but are not limited to, a range of work categories such as central heating boilers, ducted air heaters, cookers, space heaters and gas metering equipment. Roles in gas engineering are physical in nature and may involve lifting and moving of equipment, working at height and in confined spaces. All operatives must be registered on the Gas Safe Register for each appliance in which they are competent to undertake work on.
Gas Engineering Operatives are responsible for ensuring customer safety and always providing service excellence. Operatives will be required to explain how gas installations are designed and how appliances and controls operate, providing energy efficiency advice to customers as an integral part of the role.
| Duty | KSBs |
|---|---|
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Duty 1 Install and commission a range of gas appliances and associated systems and controls such as central heating boilers, cookers, space heaters and meters. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
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Duty 2 Carry out scheduled maintenance activities and servicing of gas appliances, systems and components. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
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Duty 3 Safely identify and rectify faults. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
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Duty 4 Safely decommission gas appliances. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
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Duty 5 Select, use and maintain the appropriate tools, equipment and test instrumentation. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
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Duty 6 Source, interpret and action relevant technical documentation, standards, regulations and industry wide updates. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
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Duty 7 Return the working area to a clean and tidy state, safely disposing of waste and recycling items where appropriate. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
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Duty 8 Provide excellent customer service including providing advice and guidance on operating appliances safely and maximising energy efficiency. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
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Duty 9 Prioritise health and safety at all times. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
K1: Health and safety practices including manual handling, working at height and working in confined spaces.
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K2: Gas Industry Unsafe Situations Procedure (IGEM G11).
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K3: Risk assessments, associated procedures and documentation.
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K4: Environmental and sustainability regulations and guidance.
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K5: The range of gas appliances, their suitability and associated gases.
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K6: Installation and commissioning practices and techniques applicable to primary gas appliances.
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K7: Installation and commissioning practices and techniques applicable to secondary gas appliances.
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K8: Testing and safety-checking practices applicable to gas appliance types.
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K9: Routine and reactive servicing and maintenance practices and techniques applicable to gas appliances and components.
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K10: Fault-finding, diagnosis and rectification practices and techniques applicable to gas appliances, their controls and associated systems.
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K11: Decommissioning practices and techniques applicable to gas appliances and systems.
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K12: Domestic electrical circuits, safe isolation and electrical safety checks in relation to the work being conducted.
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K13: Combustion theories, combustion analysis, gas properties, carbon monoxide and types of burners.
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K14: Chimney and flueing types, design and ventilation principles specific to gas appliances and dwelling types and structures.
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K15: Emergency procedures including gas escapes, report of fumes and unsafe situations.
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K16: Heat and hot water system design theory, location, controls including smart controls.
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K17: Common construction techniques and features of domestic housing stock including wall types, floor types, glazing, drainage systems & utilities.
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K18: Sustainability and energy efficiency: green technologies, alternative fuels, energy consumption, energy ratings and how they are calculated.
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K19: General Data Protection Regulations (GDPR).
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K20: Principles of equity, diversity and inclusion in the workplace and the impact on their work.
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K21: Common issues, symptoms and warning signs of stress, anxiety and depression, including where to go for help and the resources available.
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K22: Tools, equipment and test instrumentation used in gas engineering activities.
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K23: Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. Industry terminology.
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K24: Principles of recycling, reusing and returning defective components and disposal of waste.
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S1: Comply with health and safety practices.
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S2: Install and commission a range of primary appliances, for example central heating boilers, gas cookers, space heaters.
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S3: Install and commission a range of secondary appliances, for example laundry appliances, water heaters and gas meters (not exceeding 6m3 in capacity).
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S4: Carry out testing and safety checks applicable to the appliance chimney or flue type.
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S5: Carry out routine maintenance and servicing of appliances and components.
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S6: Identify and rectify faults in appliances and components.
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S7: Decommission appliances and systems.
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S8: Isolate the electrical supply to the appliance.
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S9: Conduct electrical safety checks pre- and post-work.
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S10: Undertake and document risk assessments.
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S11: Source, read and follow technical documentation associated with equipment and installation requirements.
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S12: Select, use and maintain tools, equipment and test instrumentation.
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S13: Select and use personal protective equipment (PPE).
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S14: Check and action inspection records and schedules.
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S15: Identify unsafe situations or conditions and take action under IGEM G/11 Gas industry unsafe situations procedure.
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S16: Use digital technology to access job, appliance and customer information.
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S17: Complete and maintain work records including appliance and customer data in accordance with General Data Protection Regulations (GDPR).
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S18: Communicate verbally with customers, including the provision of guidance on energy and efficiency measures specific to the appliance or system being worked on.
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S19: Recycle, reuse, return defective components and dispose of waste.
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S20: Carry out and record planned and unplanned learning and development activities.
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S21: Apply equity, diversity and inclusion procedures.
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B1: Prioritise health and safety.
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B2: Take responsibility for work.
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B3: Committed to continued professional development (CPD) to maintain and enhance competence in own area of practice.
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B4: Support an equitable, diverse and inclusive culture.
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Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.
This standard aligns with the following professional recognition:
| Version | Change detail | Earliest start date | Latest start date |
|---|---|---|---|
| 1.2 | Occupational standard, end-point assessment plan and funding band revised | 01/09/2024 | Not set |
| 1.1 | The funding band for this standard has been reviewed as part of the apprenticeship funding band review. The new funding band is £22000 | 01/07/2019 | 31/08/2024 |
| 1.0 | Retired | 05/02/2016 | 30/06/2019 |
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