This apprenticeship is in development and is subject to change

Why is this apprenticeship not ready for delivery?

An apprenticeship is only available for delivery when both the standard and assessment plan is approved and a funding band (core government contribution) has been assigned to the standard.

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If you'd like to get involved and contribute to the development of this apprenticeship, please read about developing standards and assessment plans. You can email the trailblazer contact using the details on this page.

Key information

  1. Status: In development
  2. Ticked Proposal approved
    Ticked Occupational standard approved
    Ticked End-point assessment plan approved
    Unticked Funding approved
  3. Reference: ST0982
  4. Level: 2
  5. Typical duration to gateway: 18 months
  6. Typical EPA period: 3 months
  7. Route: Engineering and manufacturing
  8. Date updated: 08/07/2024
  9. Example progression routes:
  10. Review: this apprenticeship will be reviewed in accordance with our change request policy.
Print occupational standard

Details of the occupational standard

Occupation summary

This occupation is found in the furniture, furnishings and interiors manufacturing industry. Furniture making operatives manufacture furniture for domestic, office and commercial settings. Furniture making operatives make both mass-produced products and individually designed furniture. They also manufacture the various components needed to produce fitted kitchens, bathrooms or bedrooms. They measure, prepare and mark out materials and set up and operate machinery. Some will need to use computer numerically controlled (CNC) machinery and other technology involved in manufacturing furniture. They assemble, rectify, rework and repair furniture and understand finishing techniques. Employers vary in size from micro to large.

The broad purpose of the occupation is to manufacture, assemble, furniture and furniture components. They also pack and store finished furniture. They also perform first line maintenance and contribute to continuous improvement activities. They read and interpret instructions, completing documentation and clean up work areas as part of the role. The occupation can be physically demanding, involving lifting of components, and standing for long periods of time. It involves working with machinery, tools, and equipment. Furniture making operatives often work shift systems. The seasonality of the industry, plus peaks and troughs in orders, often demands overtime working. Depending on the size of the organisation, they may be required to work on their own, or they may work as part of a wider team. Furniture making operatives can work in a range of environments from small, independent shops that produce custom furniture to factories that mass-produces pieces of furniture.

In their daily work, an employee in this occupation interacts with a range of colleagues. These include other furniture making operatives, designers, production or manufacturing managers, quality technicians, production leaders and product developers. They usually report to a supervisor or shift team leader. They will be able to work with minimum supervision.

An employee in this occupation will be responsible for the quality, accuracy, and timely completion of their own work. They will be responsible for meeting production targets. They must work within the health, safety and environmental regulations and guidance, including use of appropriate protective clothing and equipment. All work must be completed in a safe and efficient manner as directed by supervisory staff. They are responsible for ensuring that they use resources efficiently. They recycle and reuse resources where possible, minimising waste and must include the safe disposal of waste.

Typical job titles include:

Cabinet maker Chair maker Component manufacturer Frame maker Furniture maker Furniture manufacturer

Occupation duties

Duty KSBs

Duty 1 Receive, read, and interpret job specifications. For example, drawings, and technical information.

K1 K2 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 K25 K26 K27 K30 K31 K32 K33 K34

S1 S2 S4 S7 S8 S9 S10 S11 S12 S14 S15 S16 S17 S18 S19 S20 S22 S24 S29

B2 B5

Duty 2 Maintain the work area for health, safety, and environmental compliance before, during, and after the furniture making activity.

K2 K3 K9 K10 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 K25 K26 K27 K30 K31 K32

S3 S5 S6 S7 S8 S9 S10 S11 S12 S14 S15 S16 S17 S18 S19 S20 S22 S24

B1 B2 B3 B4 B5 B6

Duty 3 Plan work and resources, including sustainable practices to complete and meet targets for the furniture manufacturing activities.

K1 K2 K3 K6 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 K25 K26 K27 K30 K31 K32 K33 K34

S1 S2 S3 S4 S6 S7 S8 S9 S10 S11 S12 S14 S15 S16 S17 S18 S19 S20 S22 S24 S25 S27 S28

B1 B2 B3 B4 B5 B6

Duty 4 Organise availability and condition of machinery, tools, equipment and materials.

K2 K3 K4 K5 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K20 K21 K22 K27 K30 K31 K32 K33

S2 S4 S5 S7 S8 S9 S10 S11 S12 S15 S16 S20

B1 B2 B3 B4 B5 B6

Duty 5 Perform first line maintenance tasks on furniture machinery, tools and equipment. For example, checking, cleaning and lubricating.

K3 K8 K9 K10 K11 K12 K13 K14 K16 K17 K18 K20 K21 K27 K30 K31 K32

S5 S7 S9 S10 S11 S15 S16 S24

B1 B2 B5 B6

Duty 6 Prepare for operation of machinery, power tools, hand tools and equipment used to manufacture furniture and components.

K3 K4 K5 K7 K8 K9 K10 K11 K12 K13 K14 K16 K17 K18 K20 K21 K27 K31

S5 S7 S9 S10 S11 S15 S16 S24 S30

B1 B2 B5 B6

Duty 7 Check jigs and templates for furniture production. For example, checking for any faults or damage, reporting issues.

K4 K5 K7 K8 K10 K11 K12 K13 K14 K16 K17 K18 K19 K20 K21 K27 K31

S5 S7 S11 S14 S15 S16 S18 S26

B1 B2 B5

Duty 8 Prepare materials prior to assembly and post-assembly and for job completion. Resolve flaws or issues with materials. For example, sand, clean and glue materials, including plywood, medium density fibreboard (MDF), and melamine faced chipboard (MFC).

K2 K4 K5 K6 K7 K8 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K25 K27 K30 K31 K32

S4 S5 S7 S11 S12 S13 S15 S16 S18 S20 S26

B1 B2 B3 B5 B6

Duty 9 Manufacture components of furniture using machinery, tools, and equipment. For example, measure, cut and shape materials using saws, chisels, planes, power tools and woodworking machinery.

K4 K5 K6 K7 K8 K12 K13 K14 K16 K17 K18 K20 K21 K22 K23 K24 K25 K26 K27 K31 K32

S5 S7 S11 S16 S17 S18 S19 S20 S24 S29

B1 B2 B3 B5 B6

Duty 10 Assemble components of furniture. For example, glue joints and fit part sections using staples, dowels, screws, and nails.

K4 K5 K6 K7 K8 K17 K18 K20 K21 K22 K23 K24 K25 K26 K27 K31 K32

S5 S7 S11 S17 S18 S19 S24 S29

B1 B2 B3 B5 B6

Duty 11 Complete finishing operations on assembled furniture. For example, spray techniques on surfaces, attach fittings and fixtures to assembled furniture.

K4 K5 K6 K8 K20 K21 K22 K23 K24 K25 K26 K27 K30 K31 K32

S5 S7 S11 S17 S19 S24 S29

B1 B2 B3 B4 B5 B6

Duty 12 Complete rectification, repair, or rework on furniture items where necessary.

K2 K4 K5 K8 K20 K21 K22 K25 K26 K27 K30 K31 K32

S5 S7 S11 S20 S24 S29

B1 B2 B3 B4 B5 B6

Duty 13 Pack and store finished assemblies and conduct quality assurance checks. Rectify or report issues.

K8 K26 K27 K28 K30 K31 K32

S5 S7 S21 S22 S26 S29

B1 B2 B3 B4 B5 B6

Duty 14 Complete documentation or digital information relating to the furniture making process. For example, job sheets, work to do lists, production records.

K8 K28 K30 K31 K32 K33 K34

S7 S21 S22 S23 S24 S29 S30

B2 B4 B5

Duty 15 Support continuous improvement and problem solving activities. For example, identify issues to address business needs.

K15 K29 K30 K31 K32 K33

S6 S7 S24 S25 S27 S28 S31

B1 B2 B3 B4 B5 B6

KSBs

Knowledge

K1: The furniture industry function and role of the operative. Responsibilities, limits of role and escalation procedures. Back to Duty

K2: Job specifications, technical drawings and technical information. Back to Duty

K3: Planning for furniture manufacturing activity, work organisation, resources, materials and time management. Back to Duty

K4: Safe systems of work including risk assessments. Back to Duty

K5: Awareness of health and safety regulations, standards, and guidance and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Isolation and emergency stop procedures. Personal Protective Equipment (PPE). Safety equipment: guards, signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Provision and Use of Work Equipment Regulations (PUWER) and Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). Back to Duty

K6: Environment and sustainability regulation, standards and guidance relevant to the occupation and the operative’s responsibilities. Efficient use of resources. Recycling, reuse and safe disposal of waste. Back to Duty

K7: Preparation and maintenance of the work area. Back to Duty

K8: Workplace operating procedures. What they are and why they are important. Back to Duty

K9: Tools and equipment used in furniture manufacturing. Back to Duty

K10: Storage environment, for tools and equipment. Back to Duty

K11: Maintenance of tools and equipment including pre-checks, inspections and tool condition. Back to Duty

K12: Machinery used in furniture manufacturing. Back to Duty

K13: Maintenance of machinery for furniture manufacturing activity including cleaning and lubrication. Back to Duty

K14: Setting up machinery to perform furniture manufacturing operations. Back to Duty

K15: Types of materials used in furniture making. Back to Duty

K16: Methods of preparing materials. Back to Duty

K17: Methods of packing and storage: components and products. Back to Duty

K18: Jigs and templates. Purpose, condition and use. Back to Duty

K19: Measuring and marking out of materials. Calibration of measurement tools and equipment. Back to Duty

K20: Furniture component manufacturing processes including cutting and shaping. Back to Duty

K21: Types of jointing techniques used in making furniture. Back to Duty

K22: Furniture assembly techniques. Back to Duty

K23: Types of furniture fittings and fixtures. Purpose and use. Back to Duty

K24: Principles and techniques for finishing furniture surfaces including spraying. Back to Duty

K25: Rectification, repair and rework techniques used on manufactured furniture. Back to Duty

K26: Methods for the handling and movement of products and components. Back to Duty

K27: Quality assurance processes. Back to Duty

K28: Methods of documenting work in progress for the furniture making activity. Back to Duty

K29: Continuous improvement techniques: lean manufacturing, six sigma, 5S and KAIZEN. Back to Duty

K30: Team working principles. Back to Duty

K31: Principles of equity, diversity, and inclusion in the workplace and the impact on their work. Back to Duty

K32: Verbal communication techniques. Giving and receiving information. Back to Duty

K33: Written communication techniques - electronic and paper. Industry terminology Back to Duty

K34: Information and digital technology: email, collaboration packages, databases, equipment digital interfaces, management information systems, word processing, work sharing platforms, GDPR, cyber security. Back to Duty

Skills

S1: Read and interpret job specifications, technical drawings or information for furniture making activity. Back to Duty

S2: Plan furniture making activity including timescales for completion, and organise materials and resources. Back to Duty

S3: Prepare and maintain the work area. Back to Duty

S4: Apply safe systems of working including risk assessment. Back to Duty

S5: Follow health and safety regulations, standards, and guidance. Back to Duty

S6: Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal. Back to Duty

S7: Follow workplace operating procedures. Back to Duty

S8: Store tools and equipment. Back to Duty

S9: Select tools, equipment, and machinery for furniture making activity. Back to Duty

S10: Apply first line maintenance of, tools, equipment, and machinery. For example, checking tool condition, cleaning, lubrication, visual inspection, tool calibration. Back to Duty

S11: Set up and operate furniture making machinery. Back to Duty

S12: Identify and select materials used in furniture making. Back to Duty

S13: Apply preparation techniques to materials. Back to Duty

S14: Prepare and use jigs and templates used in the work activity. Check jigs and templates for damage. Back to Duty

S15: Measure and mark out materials including measurement tool calibration checks. Back to Duty

S16: Manufacture furniture components including cutting and shaping. Back to Duty

S17: Apply jointing techniques to produce furniture components. Back to Duty

S18: Assemble and secure furniture components in position, for example clamping and gluing techniques. Back to Duty

S19: Attach furniture fittings and fixtures. Back to Duty

S20: Carry out rectification, repair and rework of manufactured furniture. Back to Duty

S21: Follow quality assurance processes. Back to Duty

S22: Pack and store components and products. Back to Duty

S23: Record furniture making activity information - paper based or electronic. Back to Duty

S24: Apply basic continuous improvement techniques. For example, lean manufacturing, six sigma, 5S and KAIZEN. Back to Duty

S25: Apply team working principles. Back to Duty

S26: Apply escalation procedures in relation to faults or issues. Back to Duty

S27: Follow equity, diversity and inclusion rules. Back to Duty

S28: Communicate verbally with colleagues and supervisors. Back to Duty

S29: Communicate in writing with colleagues and supervisors using industry terminology electronically or paper based. Back to Duty

S30: Use information technology and digital systems. Comply with GDPR and cyber security regulations and policies. Back to Duty

S31: Undertake and record learning and development activities. Back to Duty

Behaviours

B1: Put health and safety first. Back to Duty

B2: Take ownership of given work. Back to Duty

B3: Consider the impact on the environment when using resources and carrying out work. Back to Duty

B4: Team-focus to meet work goals. Back to Duty

B5: Support an inclusive workplace for example, respectful of different views. Back to Duty

B6: Seek learning and development opportunities. Back to Duty

Qualifications

English and Maths

English and maths qualifications form a mandatory part of all apprenticeships and must be completed before an apprentice can pass through gateway. The requirements are detailed in the current version of the apprenticeship funding rules.

Print EPA plan

End-point assessment plan

Introduction and overview

This document explains the requirements for end-point assessment (EPA) for the furniture making operative apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.

Furniture making operative apprentices, their employers and training providers should read this document.

A full-time furniture making operative apprentice typically spends 18 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.

The EPA should be completed within an EPA period lasting typically 3 months.

The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.

An approved EPAO must conduct the EPA for this apprenticeship. Employers must work with the training provider to select an approved EPAO from the apprenticeship providers and assessment register (APAR).

This EPA has 2 assessment methods.

The grades available for each assessment method are below.

Assessment method 1 - observation with questions:

  • fail
  • pass

Assessment method 2 - interview underpinned by a portfolio of evidence:

  • fail
  • pass
  • distinction

The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:

  • fail
  • pass
  • distinction

EPA summary table

On-programme - typically 18 months

The apprentice must:

  • complete training to develop the knowledge, skills and behaviours (KSBs) outlined in this apprenticeship’s standard
  • complete training towards English and mathematics qualifications in line with the apprenticeship funding rules

  • compile a portfolio of evidence

End-point assessment gateway

The apprentice’s employer must be content that the apprentice is occupationally competent.

The apprentice must:

  • confirm they are ready to take the EPA
  • have achieved English and mathematics qualifications in line with the apprenticeship funding rules

For the interview underpinned by a portfolio of evidence, the apprentice must submit a portfolio of evidence.

Gateway evidence must be submitted to the EPAO along with any organisation specific policies and procedures requested by the EPAO.

End-point assessment - typically 3 months

The grades available for each assessment method are below

Observation with questions:

  • fail

  • pass

Interview underpinned by a portfolio of evidence:

  • fail

  • pass

  • distinction

Overall EPA and apprenticeship can be graded:

    • fail
    • pass
    • distinction

Duration of end-point assessment period

The EPA will be taken within the EPA period. The EPA period begins when the EPAO confirms the gateway requirements are met and is typically 3 months.

The expectation is that the EPAO will confirm the gateway requirements are met and the EPA begins as quickly as possible.

EPA gateway

The apprentice’s employer must be content that the apprentice is occupationally competent. That is, they are deemed to be working at or above the level set out in the apprenticeship standard and ready to undertake the EPA. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.

The apprentice must meet the gateway requirements before starting their EPA.

They must:

  • confirm they are ready to take the EPA
  • have achieved English and mathematics qualifications in line with the apprenticeship funding rules

  • submit a portfolio of evidence for the interview underpinned by a portfolio of evidence

Portfolio of evidence requirements:

The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by the assessment method. It will typically contain 10 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.

Evidence sources may include, for example:

  • workplace documentation and records
  • workplace policies and procedures
  • witness statements
  • annotated photographs
  • video clips (with a maximum total duration 10 minutes); the apprentice must be in view and identifiable

This is not a definitive list; other evidence sources can be included.

The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance, for example, witness statements, rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.

The EPAO should not assess the portfolio of evidence directly as it underpins the interview. The independent assessor should review the portfolio of evidence to prepare questions for the interview. They are not required to provide feedback after this review.

Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO.

Order of assessment methods

The assessment methods can be delivered in any order.

The result of one assessment method does not need to be known before starting the next.

Observation with questions

Overview

In the observation with questions, an independent assessor observes the apprentice in their workplace and asks questions. The apprentice completes their day-to-day duties under normal working conditions. Simulation is not allowed. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.

Rationale

This EPA method is being used because:

  • this is a practical role
  • it can assess KSBs holistically
  • it should give employers assurance about an apprentice’s competence as it takes place in a real work setting
  • the familiar environment should allow the apprentice to perform at their best
  • it is cost effective, tasks completed during the observation should contribute to workplace productivity and it makes use of the employer’s resources and equipment

Delivery

The observation with questions must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

An independent assessor must conduct and assess the observation with questions.

The independent assessor must only observe one apprentice at a time to ensure quality and rigour. They must be as unobtrusive as possible.

The EPAO must give the apprentice 2 weeks' notice of the observation with questions.

The observation must take 3 hours.

The independent assessor can increase the time of the observation with questions by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.

The observation may be split into discrete sections held on the same working day.

The EPAO must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.

The independent assessor must explain to the apprentice the format and timescales of the observation with questions before it starts. This does not count towards the assessment time.

The independent assessor should observe the following during the observation:

  • compliance with health, safety and environmental regulations, standards and guidance
  • work organisation and preparation
  • following work instructions
  • selection, setting up and operation of machinery, tools and equipment
  • manufacture and assembly of furniture components, for example, chairs, tables, chests of drawers, cabinets

These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.

The independent assessor must ask questions. Questioning can occur both during and after the observation.

The purpose of the questions is to assess the level of competence against the grading descriptors.

The time for questioning is included in the overall assessment time. The independent assessor must ask at least 5 questions. To remain as unobtrusive as possible, the independent assessor should ask questions during natural stops between tasks and after completion of work rather than disrupting the apprentice’s flow. The independent assessor must create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.

The independent assessor must ask questions about KSBs that were not observed to gather assessment evidence. These questions are in addition to the above set number of questions for the observation with questions and should be kept to a minimum.

The apprentice may choose to end the assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end the assessment methods early, unless in an emergency. The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end the assessment early.

The independent assessor must make the grading decision. The independent assessor must assess the observation and responses to questions holistically when deciding the grade.

The independent assessor must keep accurate records of the assessment. They must record:

  • the KSBs observed
  • the apprentice’s answers to questions
  • the KSBs demonstrated in answers to questions
  • the grade achieved

Assessment location

The observation with questions must take place in the apprentice’s normal place of work for example, their employer’s premises or a customer’s premises. Equipment and resources needed for the observation must be provided by the employer and be in good and safe working condition.

Questioning that occurs after the observation should take place in a suitable environment, for example a quiet room, free from distractions and influence.

Question and resource development

The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.  

The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

The EPAO must produce the following materials to support the observation with questions:

  • independent assessor assessment materials which include:
    • training materials
    • administration materials
    • moderation and standardisation materials
    • guidance materials
    • grading guidance
    • question bank
  • EPA guidance for the apprentice and the employer

The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.

Interview underpinned by a portfolio of evidence

Overview

In the interview, an independent assessor asks the apprentice questions. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.

The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence.

Rationale

This EPA method is being used because.

  • it assesses KSBs holistically
  • it allows for the assessment of KSBs that do not occur on a predictable or regular basis
  • it allows for assessment of responses where there are a range of potential answers
  • it can be conducted remotely, potentially reducing cost

Delivery

The interview must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

An independent assessor must conduct and assess the interview.

The purpose is to assess the apprentice's competence against the following themes:

  • environmental and sustainability
  • maintenance of tools, equipment, and machinery
  • storage of tools, equipment, products and components
  • manufacturing processes
  • rectification, repair, and rework
  • furniture industry, team working, communication, and inclusion
  • continuous improvement
  • documentation and use of digital, and information technology
  • learning and development opportunities
  • finishing furniture

The EPAO must give an apprentice 2 weeks' notice of the interview.

The independent assessor must have at least 2 weeks to review the supporting documentation.

The apprentice must have access to their portfolio of evidence during the interview.

The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.

The interview must last for 70 minutes. The independent assessor can increase the time of the interview by up to 10%. This time is to allow the apprentice to respond to a question if necessary.

The independent assessor must ask at least 9 questions. The independent assessor must create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.

The apprentice may choose to end the assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end the assessment methods early, unless in an emergency. The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end the assessment early.

The independent assessor must make the grading decision.

The independent assessor must keep accurate records of the assessment. They must record:

  • the apprentice’s answers to questions
  • the KSBs demonstrated in answers to questions
  • the grade achieved 

Assessment location

The interview must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.

The interview should take place in a quiet room, free from distractions and influence.

Question and resource development

The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.

The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.

The EPAO must produce the following materials to support the interview underpinned by a portfolio of evidence:

  • independent assessor assessment materials which include:
    • training materials
    • administration materials
    • moderation and standardisation materials
    • guidance materials
    • grading guidance
    • question bank
  • EPA guidance for the apprentice and the employer

The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.

Grading

Observation with questions

Theme
KSBs
Pass
Apprentices must demonstrate all of the pass descriptors
Health and safety and workplace procedures
K4 K5 K7 K8 K26 S3 S4 S5 S7 B1

Prioritises health and safety by applying safe systems of work, following risk assessments, in compliance with health and safety regulations, standards and guidance. (K4, K5, K26, S4, S5, B1)

Prepares and maintains the work area prior to starting work and sustains the maintenance of the area, during, and after the furniture making activity, following workplace operating procedures. (K7, K8, S3, S7)

Work organisation and preparation
K2 K3 S1 S2 B2

Takes ownership and plans the furniture making activity, selecting resources and materials, taken from the given job specification, and outlining timescales to complete the needs of the task. (K2, K3, S1, S2, B2)

 

 

Machinery, tools, and equipment
K9 K12 K14 S9 S11

Selects tools, equipment, and machinery in line with the needs of the task. (K9, S9)

Sets up, and operates machinery in line with manufacturer's operating instructions, company procedures, and task requirements. (K12, K14, S11)

 

Manufacturing and assembly of furniture
K15 K16 K19 K20 K21 K22 K27 K28 S12 S13 S15 S16 S17 S18 S21 S23

Identifies and selects the materials needed for the furniture making activity in line with job specification and task requirements. (K15, S12)

Selects and uses measurement and marking out tools on materials, completing calibration checks in line with the task requirements. (K19, S15)

Prepares materials for the manufacturing task, in line with the job specification. (K16, S13)

Uses cutting and shaping tools and techniques to manufacture furniture components to meet the job specification. (K20, S16)

Applies jointing techniques for furniture components production, assemble and secure furniture components, to meet the needs of the job specification. (K21, K22, S17, S18)

Follows quality assurance procedures recording work information on paper, or electronically, in line with task and organisational requirements. (K27, K28, S21, S23)

 

Interview underpinned by a portfolio of evidence

Theme
KSBs
Pass
Apprentices must demonstrate all of the pass descriptors
Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
Environmental and sustainability
K6 S6 B3

Describes how they comply with environmental and sustainability regulations and procedures, considering the environment, through the efficient use and management of resources. Describes how they identify, handle and segregate resources for reuse, recycling, and disposal. (K6, S6, B3)

 

 

Outlines how their environmental and sustainability considerations, impact on the local environment. (K6, S6)

 

Maintenance of machinery, tools, and equipment
K11 K13 S10

Describes how they maintain the condition of tools and equipment. Describes how they check, inspect, and perform routine, first line maintenance procedures on tools, equipment, and machinery in line with organisational procedures, or manufacturer's instructions. (K11, K13, S10)

Explains the importance of maintaining tools and equipment and machinery, and the impact on the business of not carrying out first line maintenance. (K11, K13, S10)

Storage of tools, equipment, materials, products, and components
K10 K17 S8 S22

Describes how they comply with the storage requirements for tools and equipment, considering the environment they are being stored in, in line with organisational requirements. (K10, S8)

Describes how they pack and store, finished products and components in line with organisational procedures. (K17, S22)

None.

Manufacturing processes
K18 K23 S14 S19

Describes how they prepare and use jigs and templates, checking their condition for damage. (K18, S14)

Describes how they fit fixtures and fittings to furniture in line with task requirements. (K23, S19)

 

 

 

Explains the importance of checking the condition of jigs and templates before use and the impact of not completing the checks. (K18, S14)

 

Rectification, repair, and rework
K25 S20

Describes how they carry out, rectification, repair, or rework to manufactured furniture or components in line with company procedures. (K25, S20)

Explains the impact on the business of not carrying out, rectification, repair, or rework to the furniture or components. (K25, S20)

Team working, communications, and inclusion
K1 K30 K31 K32 K33 S25 S26 S27 S28 S29 B4 B5

Describes the furniture industry and their role within it. How they apply team working principles, and are team focussed to meet work goals.  Describes how they report and escalate faults or issues in line with organisational procedures. (K1, K30, S25, S26, B4)

Describes how they follow and support equity, diversity, and inclusion in their workplace in line with rules. (K31, S27, B5)

Describes how they communicate with others using verbal techniques, in a way that is suitable for the context and supports task completion. (K32, S28)

Describes how they communicate with colleagues and managers using written techniques. (K33, S29)

Explains how their team working supports wider team and business goals. (K30, S25)

 

 

Continuous improvement
K29 S24

Describes how they support improvement through furniture making production by applying basic continuous improvement techniques. (K29, S24)

Explains how continuous improvement contributes to the business or the process. (K29, S24)

Documentation and use of digital, and information technology
K34 S30

 

Describes how they use information technology and digital systems to comply with GDPR and cyber security when carrying out work tasks. (K34, S30)

 

None.

Learning and development opportunities
S31 B6

Describes how they have sought, undertaken and recorded learning and development activities to show continual personal and professional development in their role. (S31, B6)

None.

Finishing furniture
K24

Describes the types of finishing techniques on the furniture and components. (K24)

None.

Overall EPA grading

Performance in the EPA determines the overall grade of:

  • fail

  • pass

  • distinction

An independent assessor must individually grade the observation with questions and interview underpinned by a portfolio of evidence in line with this EPA plan.

The EPAO must combine the individual assessment method grades to determine the overall EPA grade.

If the apprentice fails one assessment method or more, they will be awarded an overall fail.

To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To achieve an overall distinction, the apprentice must achieve a distinction in the interview underpinned by a portfolio of evidence, and a pass in the observation with questions assessment method.

Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.

Observation with questions Interview underpinned by a portfolio of evidence Overall Grading
Any grade Fail Fail
Fail Any grade Fail
Pass Pass Pass
Pass Distinction Distinction

Re-sits and re-takes

If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does. The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.

The employer and the EPAO should agree the timescale for a re-sit or re-take. A re-sit is typically taken within 3 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 6 months of the EPA outcome notification.

Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.

Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.

The apprentice will get a maximum EPA grade of if pass they need to re-sit or re-take one or more assessment methods, unless the EPAO determines there are exceptional circumstances.

Roles and responsibilities

Roles Responsibilities

Apprentice

As a minimum, the apprentice should:

  • complete on-programme training to meet the KSBs as outlined in the apprenticeship standard for a minimum of 12 months
  • complete the required amount of off-the-job training specified by the apprenticeship funding rules and as arranged by the employer and training provider
  • understand the purpose and importance of EPA
  • prepare for and undertake the EPA including meeting all gateway requirements

Employer

As a minimum, the apprentice's employer must:

  • select the training provider
  • work with the training provider to select the EPAO
  • work with the training provider, where applicable, to support the apprentice in the workplace and to provide the opportunities for the apprentice to develop the KSBs
  • arrange and support off-the-job training to be undertaken by the apprentice 
  • decide when the apprentice is working at or above the apprenticeship standard and is ready for EPA
  • ensure the apprentice is prepared for the EPA
  • ensure that all supporting evidence required at the gateway is submitted in line with this EPA plan
  • confirm arrangements with the EPAO for the EPA in a timely manner, including who, when, where
  • provide the EPAO with access to any employer-specific documentation as required for example, company policies
  • ensure that the EPA is scheduled with the EPAO for a date and time which allows appropriate opportunity for the apprentice to meet the KSBs
  • ensure the apprentice is given sufficient time away from regular duties to prepare for, and complete the EPA
  • ensure that any required supervision during the EPA period, as stated within this EPA plan, is in place
  • ensure the apprentice has access to the resources used to fulfil their role and carry out the EPA for workplace based assessments
  • remain independent from the delivery of the EPA
  • pass the certificate to the apprentice upon receipt

EPAO

As a minimum, the EPAO must:

  • conform to the requirements of this EPA plan and deliver its requirements in a timely manner
  • conform to the requirements of the apprenticeship provider and assessment register
  • conform to the requirements of the external quality assurance provider (EQAP)
  • understand the apprenticeship including the occupational standard and EPA plan
  • make all necessary contractual arrangements including agreeing the price of the EPA
  • develop and produce assessment materials including specifications and marking materials, for example mark schemes, practice materials, training material
  • maintain and apply a policy for the declaration and management of conflict of interests and independence. This must ensure, as a minimum, there is no personal benefit or detriment for those delivering the EPA or from the result of an assessment. It must cover:
    • apprentices
    • employers
    • independent assessors
    • any other roles involved in delivery or grading of the EPA
  • have quality assurance systems and procedures that ensure fair, reliable and consistent assessment and maintain records of internal quality assurance (IQA) activity for external quality assurance (EQA) purposes
  • appoint independent, competent, and suitably qualified assessors in line with the requirements of this EPA plan
  • appoint administrators, invigilators and any other roles where required to facilitate the EPA
  • deliver induction, initial and on-going training for all their independent assessors and any other roles involved in the delivery or grading of the EPA as specified within this EPA plan. This should include how to record the rationale and evidence for grading decisions where required
  • conduct standardisation with all their independent assessors before allowing them to deliver an EPA, when the EPA is updated, and at least once a year
  • conduct moderation across all of their independent assessors decisions once EPAs have started according to a sampling plan, with associated risk rating of independent assessors
  • monitor the performance of all their independent assessors and provide additional training where necessary
  • develop and provide assessment recording documentation to ensure a clear and auditable process is in place for providing assessment decisions and feedback to all relevant stakeholders
  • use language in the development and delivery of the EPA that is appropriate to the level of the apprenticeship
  • arrange for the EPA to take place in a timely manner, in consultation with the employer
  • provide information, advice, and guidance documentation to enable apprentices, employers and training providers to prepare for the EPA
  • confirm the gateway requirements have been met before they start the EPA for an apprentice
  • arrange a suitable venue for the EPA
  • maintain the security of the EPA including, but not limited to, verifying the identity of the apprentice, invigilation and security of materials
  • where the EPA plan permits assessment away from the workplace, ensure that the apprentice has access to the required resources and liaise with the employer to agree this if necessary
  • confirm the overall grade awarded
  • maintain and apply a policy for conducting appeals

Independent assessor

As a minimum, an independent assessor must:

  • be independent, with no conflict of interest with the apprentice, their employer or training provider, specifically, they must not receive a personal benefit or detriment from the result of the assessment
  • have, maintain and be able to evidence up-to-date knowledge and expertise of the occupation
  • have the competence to assess the EPA and meet the requirements of the IQA section of this EPA plan
  • understand the apprenticeship’s occupational standard and EPA plan
  • attend induction and standardisation events before they conduct an EPA for the first time, when the EPA is updated, and at least once a year
  • use language in the delivery of the EPA that is appropriate to the level of the apprenticeship
  • work with other personnel, where used, in the preparation and delivery of assessment methods
  • conduct the EPA to assess the apprentice against the KSBs and in line with the EPA plan
  • make final grading decisions in line with this EPA plan
  • record and report assessment outcome decisions
  • comply with the IQA requirements of the EPAO
  • comply with external quality assurance (EQA) requirements

Training provider

As a minimum, the training provider must:

  • conform to the requirements of the apprenticeship provider and assessment register
  • ensure procedures are in place to mitigate against any conflict of interest
  • work with the employer and support the apprentice during the off-the-job training to provide the opportunities to develop the KSBs as outlined in the occupational standard
  • deliver training to the apprentice as outlined in their apprenticeship agreement
  • monitor the apprentice’s progress during any training provider led on-programme learning
  • ensure the apprentice is prepared for the EPA
  • work with the employer to select the EPAO
  • advise the employer, upon request, on the apprentice’s readiness for EPA
  • ensure that all supporting evidence required at the gateway is submitted in line with this EPA plan
  • remain independent from the delivery of the EPA

Reasonable adjustments

The EPAO must have reasonable adjustments arrangements for the EPA.

This should include:

  • how an apprentice qualifies for a reasonable adjustment
  • what reasonable adjustments may be made

Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.

Special considerations

The EPAO must have special consideration arrangements for the EPA.

This should include:

  • how an apprentice qualifies for a special consideration
  • what special considerations will be given

Special considerations must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.

Internal quality assurance

Internal quality assurance refers to how EPAOs ensure valid, consistent and reliable EPA decisions. EPAOs must adhere to the requirements within the roles and responsibilities section and:

  • have effective and rigorous quality assurance systems and procedures that ensure fair, reliable and consistent EPA regardless of employer, place, time or independent assessor
  • appoint independent assessors who are competent to deliver the EPA and who:
    • have recent relevant experience of the occupation or sector to at least occupational level 3 gained in the last 5 years or significant experience of the occupation or sector
  • operate induction training for anyone involved in the delivery or assessment of the EPA
  • provide training for independent assessors in good assessment practice, operating the assessment tools and making grading decisions
  • provide ongoing training for markers and invigilators
  • provide standardisation activity for this apprenticeship standard for all independent assessors:
    • before they conduct an EPA for the first time
    • if the EPA is updated
    • periodically as appropriate (a minimum of annually)
  • conduct effective moderation of EPA decisions and grades
  • conduct appeals where required, according to the EPAO’s appeals procedure, reviewing and making final decisions on EPA decisions and grades
  • have no direct connection with the apprentice, their employer or training provider. In all instances, including when the EPAO is the training provider (for example a higher education institution)

Value for money

Affordability of the EPA will be aided by using at least some of the following:

  • assessing multiple apprentices simultaneously where the assessment method permits this
  • using the employer’s premises
  • conducting assessment methods on the same day

Professional recognition

This apprenticeship is not aligned to professional recognition.

KSB mapping table

Knowledge Assessment methods
K1

The furniture industry function and role of the operative. Responsibilities, limits of role and escalation procedures.

Back to Grading
Interview underpinned by a portfolio of evidence
K2

Job specifications, technical drawings and technical information.

Back to Grading
Observation with questions
K3

Planning for furniture manufacturing activity, work organisation, resources, materials and time management.

Back to Grading
Observation with questions
K4

Safe systems of work including risk assessments.

Back to Grading
Observation with questions
K5

Awareness of health and safety regulations, standards, and guidance and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Isolation and emergency stop procedures. Personal Protective Equipment (PPE). Safety equipment: guards, signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Provision and Use of Work Equipment Regulations (PUWER) and Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR).

Back to Grading
Observation with questions
K6

Environment and sustainability regulation, standards and guidance relevant to the occupation and the operative’s responsibilities. Efficient use of resources. Recycling, reuse and safe disposal of waste.

Back to Grading
Interview underpinned by a portfolio of evidence
K7

Preparation and maintenance of the work area.

Back to Grading
Observation with questions
K8

Workplace operating procedures. What they are and why they are important.

Back to Grading
Observation with questions
K9

Tools and equipment used in furniture manufacturing.

Back to Grading
Observation with questions
K10

Storage environment, for tools and equipment.

Back to Grading
Interview underpinned by a portfolio of evidence
K11

Maintenance of tools and equipment including pre-checks, inspections and tool condition.

Back to Grading
Interview underpinned by a portfolio of evidence
K12

Machinery used in furniture manufacturing.

Back to Grading
Observation with questions
K13

Maintenance of machinery for furniture manufacturing activity including cleaning and lubrication.

Back to Grading
Interview underpinned by a portfolio of evidence
K14

Setting up machinery to perform furniture manufacturing operations.

Back to Grading
Observation with questions
K15

Types of materials used in furniture making.

Back to Grading
Observation with questions
K16

Methods of preparing materials.

Back to Grading
Observation with questions
K17

Methods of packing and storage: components and products.

Back to Grading
Interview underpinned by a portfolio of evidence
K18

Jigs and templates. Purpose, condition and use.

Back to Grading
Interview underpinned by a portfolio of evidence
K19

Measuring and marking out of materials. Calibration of measurement tools and equipment.

Back to Grading
Observation with questions
K20

Furniture component manufacturing processes including cutting and shaping.

Back to Grading
Observation with questions
K21

Types of jointing techniques used in making furniture.

Back to Grading
Observation with questions
K22

Furniture assembly techniques.

Back to Grading
Observation with questions
K23

Types of furniture fittings and fixtures. Purpose and use.

Back to Grading
Interview underpinned by a portfolio of evidence
K24

Principles and techniques for finishing furniture surfaces including spraying.

Back to Grading
Interview underpinned by a portfolio of evidence
K25

Rectification, repair and rework techniques used on manufactured furniture.

Back to Grading
Interview underpinned by a portfolio of evidence
K26

Methods for the handling and movement of products and components.

Back to Grading
Observation with questions
K27

Quality assurance processes.

Back to Grading
Observation with questions
K28

Methods of documenting work in progress for the furniture making activity.

Back to Grading
Observation with questions
K29

Continuous improvement techniques: lean manufacturing, six sigma, 5S and KAIZEN.

Back to Grading
Interview underpinned by a portfolio of evidence
K30

Team working principles.

Back to Grading
Interview underpinned by a portfolio of evidence
K31

Principles of equity, diversity, and inclusion in the workplace and the impact on their work.

Back to Grading
Interview underpinned by a portfolio of evidence
K32

Verbal communication techniques. Giving and receiving information.

Back to Grading
Interview underpinned by a portfolio of evidence
K33

Written communication techniques - electronic and paper. Industry terminology

Back to Grading
Interview underpinned by a portfolio of evidence
K34

Information and digital technology: email, collaboration packages, databases, equipment digital interfaces, management information systems, word processing, work sharing platforms, GDPR, cyber security.

Back to Grading
Interview underpinned by a portfolio of evidence
Skill Assessment methods
S1

Read and interpret job specifications, technical drawings or information for furniture making activity.

Back to Grading
Observation with questions
S2

Plan furniture making activity including timescales for completion, and organise materials and resources.

Back to Grading
Observation with questions
S3

Prepare and maintain the work area.

Back to Grading
Observation with questions
S4

Apply safe systems of working including risk assessment.

Back to Grading
Observation with questions
S5

Follow health and safety regulations, standards, and guidance.

Back to Grading
Observation with questions
S6

Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.

Back to Grading
Interview underpinned by a portfolio of evidence
S7

Follow workplace operating procedures.

Back to Grading
Observation with questions
S8

Store tools and equipment.

Back to Grading
Interview underpinned by a portfolio of evidence
S9

Select tools, equipment, and machinery for furniture making activity.

Back to Grading
Observation with questions
S10

Apply first line maintenance of, tools, equipment, and machinery. For example, checking tool condition, cleaning, lubrication, visual inspection, tool calibration.

Back to Grading
Interview underpinned by a portfolio of evidence
S11

Set up and operate furniture making machinery.

Back to Grading
Observation with questions
S12

Identify and select materials used in furniture making.

Back to Grading
Observation with questions
S13

Apply preparation techniques to materials.

Back to Grading
Observation with questions
S14

Prepare and use jigs and templates used in the work activity. Check jigs and templates for damage.

Back to Grading
Interview underpinned by a portfolio of evidence
S15

Measure and mark out materials including measurement tool calibration checks.

Back to Grading
Observation with questions
S16

Manufacture furniture components including cutting and shaping.

Back to Grading
Observation with questions
S17

Apply jointing techniques to produce furniture components.

Back to Grading
Observation with questions
S18

Assemble and secure furniture components in position, for example clamping and gluing techniques.

Back to Grading
Observation with questions
S19

Attach furniture fittings and fixtures.

Back to Grading
Interview underpinned by a portfolio of evidence
S20

Carry out rectification, repair and rework of manufactured furniture.

Back to Grading
Interview underpinned by a portfolio of evidence
S21

Follow quality assurance processes.

Back to Grading
Observation with questions
S22

Pack and store components and products.

Back to Grading
Interview underpinned by a portfolio of evidence
S23

Record furniture making activity information - paper based or electronic.

Back to Grading
Observation with questions
S24

Apply basic continuous improvement techniques. For example, lean manufacturing, six sigma, 5S and KAIZEN.

Back to Grading
Interview underpinned by a portfolio of evidence
S25

Apply team working principles.

Back to Grading
Interview underpinned by a portfolio of evidence
S26

Apply escalation procedures in relation to faults or issues.

Back to Grading
Interview underpinned by a portfolio of evidence
S27

Follow equity, diversity and inclusion rules.

Back to Grading
Interview underpinned by a portfolio of evidence
S28

Communicate verbally with colleagues and supervisors.

Back to Grading
Interview underpinned by a portfolio of evidence
S29

Communicate in writing with colleagues and supervisors using industry terminology electronically or paper based.

Back to Grading
Interview underpinned by a portfolio of evidence
S30

Use information technology and digital systems. Comply with GDPR and cyber security regulations and policies.

Back to Grading
Interview underpinned by a portfolio of evidence
S31

Undertake and record learning and development activities.

Back to Grading
Interview underpinned by a portfolio of evidence
Behaviour Assessment methods
B1

Put health and safety first.

Back to Grading
Observation with questions
B2

Take ownership of given work.

Back to Grading
Observation with questions
B3

Consider the impact on the environment when using resources and carrying out work.

Back to Grading
Interview underpinned by a portfolio of evidence
B4

Team-focus to meet work goals.

Back to Grading
Interview underpinned by a portfolio of evidence
B5

Support an inclusive workplace for example, respectful of different views.

Back to Grading
Interview underpinned by a portfolio of evidence
B6

Seek learning and development opportunities.

Back to Grading
Interview underpinned by a portfolio of evidence

Mapping of KSBs to grade themes

Observation with questions

KSBS GROUPED BY THEME Knowledge Skills Behaviour
Health and safety and workplace procedures
K4 K5 K7 K8 K26
S3 S4 S5 S7
B1

Safe systems of work including risk assessments. (K4)

Awareness of health and safety regulations, standards, and guidance and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Isolation and emergency stop procedures. Personal Protective Equipment (PPE). Safety equipment: guards, signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Provision and Use of Work Equipment Regulations (PUWER) and Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). (K5)

Preparation and maintenance of the work area. (K7)

Workplace operating procedures. What they are and why they are important. (K8)

Methods for the handling and movement of products and components. (K26)

Prepare and maintain the work area. (S3)

Apply safe systems of working including risk assessment. (S4)

Follow health and safety regulations, standards, and guidance. (S5)

Follow workplace operating procedures. (S7)

Put health and safety first. (B1)

Work organisation and preparation
K2 K3
S1 S2
B2

Job specifications, technical drawings and technical information. (K2)

Planning for furniture manufacturing activity, work organisation, resources, materials and time management. (K3)

Read and interpret job specifications, technical drawings or information for furniture making activity. (S1)

Plan furniture making activity including timescales for completion, and organise materials and resources. (S2)

Take ownership of given work. (B2)

Machinery, tools, and equipment
K9 K12 K14
S9 S11

Tools and equipment used in furniture manufacturing. (K9)

Machinery used in furniture manufacturing. (K12)

Setting up machinery to perform furniture manufacturing operations. (K14)

Select tools, equipment, and machinery for furniture making activity. (S9)

Set up and operate furniture making machinery. (S11)

None

Manufacturing and assembly of furniture
K15 K16 K19 K20 K21 K22 K27 K28
S12 S13 S15 S16 S17 S18 S21 S23

Types of materials used in furniture making. (K15)

Methods of preparing materials. (K16)

Measuring and marking out of materials. Calibration of measurement tools and equipment. (K19)

Furniture component manufacturing processes including cutting and shaping. (K20)

Types of jointing techniques used in making furniture. (K21)

Furniture assembly techniques. (K22)

Quality assurance processes. (K27)

Methods of documenting work in progress for the furniture making activity. (K28)

Identify and select materials used in furniture making. (S12)

Apply preparation techniques to materials. (S13)

Measure and mark out materials including measurement tool calibration checks. (S15)

Manufacture furniture components including cutting and shaping. (S16)

Apply jointing techniques to produce furniture components. (S17)

Assemble and secure furniture components in position, for example clamping and gluing techniques. (S18)

Follow quality assurance processes. (S21)

Record furniture making activity information - paper based or electronic. (S23)

None

Interview underpinned by a portfolio of evidence

KSBS GROUPED BY THEME Knowledge Skills Behaviour
Environmental and sustainability
K6
S6
B3

Environment and sustainability regulation, standards and guidance relevant to the occupation and the operative’s responsibilities. Efficient use of resources. Recycling, reuse and safe disposal of waste. (K6)

Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal. (S6)

Consider the impact on the environment when using resources and carrying out work. (B3)

Maintenance of machinery, tools, and equipment
K11 K13
S10

Maintenance of tools and equipment including pre-checks, inspections and tool condition. (K11)

Maintenance of machinery for furniture manufacturing activity including cleaning and lubrication. (K13)

Apply first line maintenance of, tools, equipment, and machinery. For example, checking tool condition, cleaning, lubrication, visual inspection, tool calibration. (S10)

None

Storage of tools, equipment, materials, products, and components
K10 K17
S8 S22

Storage environment, for tools and equipment. (K10)

Methods of packing and storage: components and products. (K17)

Store tools and equipment. (S8)

Pack and store components and products. (S22)

None

Manufacturing processes
K18 K23
S14 S19

Jigs and templates. Purpose, condition and use. (K18)

Types of furniture fittings and fixtures. Purpose and use. (K23)

Prepare and use jigs and templates used in the work activity. Check jigs and templates for damage. (S14)

Attach furniture fittings and fixtures. (S19)

None

Rectification, repair, and rework
K25
S20

Rectification, repair and rework techniques used on manufactured furniture. (K25)

Carry out rectification, repair and rework of manufactured furniture. (S20)

None

Team working, communications, and inclusion
K1 K30 K31 K32 K33
S25 S26 S27 S28 S29
B4 B5

The furniture industry function and role of the operative. Responsibilities, limits of role and escalation procedures. (K1)

Team working principles. (K30)

Principles of equity, diversity, and inclusion in the workplace and the impact on their work. (K31)

Verbal communication techniques. Giving and receiving information. (K32)

Written communication techniques - electronic and paper. Industry terminology (K33)

Apply team working principles. (S25)

Apply escalation procedures in relation to faults or issues. (S26)

Follow equity, diversity and inclusion rules. (S27)

Communicate verbally with colleagues and supervisors. (S28)

Communicate in writing with colleagues and supervisors using industry terminology electronically or paper based. (S29)

Team-focus to meet work goals. (B4)

Support an inclusive workplace for example, respectful of different views. (B5)

Continuous improvement
K29
S24

Continuous improvement techniques: lean manufacturing, six sigma, 5S and KAIZEN. (K29)

Apply basic continuous improvement techniques. For example, lean manufacturing, six sigma, 5S and KAIZEN. (S24)

None

Documentation and use of digital, and information technology
K34
S30

Information and digital technology: email, collaboration packages, databases, equipment digital interfaces, management information systems, word processing, work sharing platforms, GDPR, cyber security. (K34)

Use information technology and digital systems. Comply with GDPR and cyber security regulations and policies. (S30)

None

Learning and development opportunities

S31
B6

None

Undertake and record learning and development activities. (S31)

Seek learning and development opportunities. (B6)

Finishing furniture
K24

Principles and techniques for finishing furniture surfaces including spraying. (K24)

None

None

Employers involved in creating the standard: Contrax Furniture Ltd , Crofts & Assinder Ltd, Dalbergia Ltd, Ercol, Howdens Joinery, N E J Stevenson Ltd, OCEE Interiors, Roundhouse Design - SE, SB Joinery, Shackletons Ltd, Simon Thomas Pirie Ltd, Struik and Hamerslag UK Ltd.

Version log

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