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Customer service practitioner

Approved for delivery (available for starts) from 29 Jul 2016 Level 2 12 months Max funding: £3500

Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Revenues and welfare benefits practitioner

ST0602

Approved for delivery (available for starts) from 07 Aug 2018 Level 4 12 months Max funding: £7000

Performing various roles in local authorities such as benefit assessment, revenues calculation or customer service.

Supply chain practitioner (fast-moving consumer goods (FMCG))

ST0201

Approved for delivery (available for starts) from 24 Nov 2017 Level 3 30 months Max funding: £15000

Organising and coordinating a network of interconnected businesses in the provision of goods and services to the end customer.

Sales, marketing and procurement route review
Sales professionals and customer service practitioners provide us with the goods we want. Procurement specialists source them and marketers let us know what’s available to us.
List of apprenticeships with temporary discretions or flexibilities
26 May 2021 Last updated 26 May 2021
Review looks to inclusive and digitally driven future for sales, marketing, and procurement
16 November 2023 15 are in sales, 10 are in marketing, seven in customer service and three in procurement. Over 36,000 apprentices have passed and completed them.
Apprentice panel
The panel makes sure that the views of apprentices are represented across the work and governance of IfATE.
Funding band review
21 May 2018 The Institute for Apprenticeships has started reviewing the funding bands for 31 standards, which are already approved for delivery.
T Level in Finance
Students will learn about their chosen sectors through a curriculum designed by employers and developed by an awarding organisation (AO) industry placement runs for a minimum of 315 hours (45 days) overall and will give students practical insights into their sector and an opportunity to embed the knowledge and skills learned in the classroom English, maths and digital provision are also built into the classroom-based element of the T Level, meaning students will be given a solid foundation of t...
Secretary of State approves first 12 funding band reviews
3 October 2018 The Institute for Apprenticeships has been reviewing the funding bands of 31 apprenticeship standards following a request from the Department for Education.

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Customer service practitioner

Revenues and welfare benefits practitioner

Supply chain practitioner (fast-moving consumer goods (FMCG))

Sales, marketing and procurement route review

List of apprenticeships with temporary discretions or flexibilities

Review looks to inclusive and digitally driven future for sales, marketing, and procurement

Apprentice panel

Funding band review

T Level in Finance

Secretary of State approves first 12 funding band reviews

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