Key information

  1. Reference: ST0352
  2. Date updated: 29/01/2021
  3. Level: 3
  4. Route: Engineering and manufacturing
  5. Regulated occupation: No
Print occupational standard

Details of the occupational standard

Occupation summary

A motor vehicle Accident Repair Technician repairs all elements of a vehicle after it has sustained some type of collision damage. These range from small damage through to heavily impacted types of damage requiring complex and detailed repair or replacement of major structural elements of the vehicle. Typically, the Accident Repair Technician works in a modern highly technical workshop-type environment, working on a broad range of vehicles from cars and car derived vans to light commercial vehicles. Uniquely, they work on and obtain a level of competence in all craft aspects of vehicle accident repair, including Mechanical, Electrical & Trim (MET); Panel Repair & Replacement; Preparation and Paint – not just one as has been the case in the past. Additionally the Accident Repair Technician is able to interpret and work accurately to detailed and complex technical repair specifications / instructions and, at times, obtain these instructions from a range of electronic sources. An Accident Repair Technician has the ability to work in a focused, analytical and methodical fashion, completing repairs on time, every time with a right-first-time, customer focused culture under-pinning all their activities. The Accident Repair Technician from day one embraces the need to put complete customer satisfaction, as well as commercial awareness, at the centre of everything they do. The ability to excel whilst working within a team is a key output for any Accident Repair Technician.

Typical job titles include:

accident repair technician bodyshop apprentice crash repair technician panel beater vehicle body repairer cosmetic repairer

KSBs

Knowledge

K1: Mechanical, Electrical and Trim (MET): How all types of engines and propulsion systems function. Back to Duty

K2: Mechanical, Electrical and Trim (MET): How electrically propelled and hybrid vehicles function. Back to Duty

K3: Mechanical, Electrical and Trim (MET): How sub systems of lubrication, cooling, fuel, ignition, intake and exhaust systems operate. Back to Duty

K4: Mechanical, Electrical and Trim (MET): How transmission, driveline & final drive systems operate. Back to Duty

K5: Mechanical, Electrical and Trim (MET): Vehicle suspension, steering, brakes, wheels and tyre systems. Back to Duty

K6: Mechanical, Electrical and Trim (MET): Vehicle electrical principles. Back to Duty

K7: Mechanical, Electrical and Trim (MET): Vehicle electrical systems and components. Back to Duty

K8: Panel Repair & Replacement: Vehicle thermal welding operations & techniques Back to Duty

K9: Panel Repair & Replacement: Vehicle bonding and adhesives procedures Back to Duty

K10: Panel Repair & Replacement: Vehicle body mechanical fastening operations. Back to Duty

K11: Preparation & Paint: The various types of filler & foundation materials. Back to Duty

K12: Preparation & Paint: The different materials used in vehicle construction. Back to Duty

K13: Preparation & Paint: The preparation techniques required for different materials & surfaces. Back to Duty

K14: Preparation & Paint: Paint, basecoat & topcoats. Back to Duty

K15: Preparation & Paint: The refinishing process. Back to Duty

K16: Preparation & Paint: Which techniques & products to employ with each type of repair process. Back to Duty

K17: Cross-cutting: Health and safety in the workplace as it relates to the accident repair environment. Back to Duty

K18: Cross-cutting: The structure of their organisation, and where they work within that. Back to Duty

K19: Cross-cutting: Tools & equipment and vehicle construction methods used in the accident repair workplace. Back to Duty

Skills

S1: Mechanical, Electrical and Trim (MET): Remove all damaged & associated components from a vehicle. Back to Duty

S2: Mechanical, Electrical and Trim (MET):Re-assemble replacement or existing components to a vehicle. Back to Duty

S3: Mechanical, Electrical and Trim (MET): Remove and re-assemble permanent & non-permanent fixed vehicle body panels Back to Duty

S4: Mechanical, Electrical and Trim (MET): Remove and refit all types of vehicle body panels. Back to Duty

S5: Mechanical, Electrical and Trim (MET): Remove and refit trim components. Back to Duty

S6: Mechanical, Electrical and Trim (MET): Identify and describe principle vehicle electrical components and systems. Back to Duty

S7: Mechanical, Electrical and Trim (MET): Diagnose and rectify basic vehicle electrical faults. Back to Duty

S8: Panel Repair & Replacement: Repair all types of vehicle body panels. Back to Duty

S9: Panel Repair & Replacement: Repair or refurbish Trim components. Back to Duty

S10: Panel Repair & Replacement: Repair vehicles using thermal welding operations and processes. Back to Duty

S11: Panel Repair & Replacement: Repair vehicles using non thermal joining, bonding and adhesive processes. Back to Duty

S12: Panel Repair & Replacement: Remove, repair and replace structural body panels. Back to Duty

S13: Panel Repair & Replacement: Identify and rectify vehicle body structural misalignment. Back to Duty

S14: Preparation & Paint: Apply body filler & foundation materials. Back to Duty

S15: Preparation & Paint: Prepare all types of vehicle body material. Back to Duty

S16: Preparation & Paint: Prepare & refinish metal, plastic and pre-painted surfaces. Back to Duty

S17: Preparation & Paint: Repair minor defects in all types of body panels and materials. Back to Duty

S18: Preparation & Paint: Apply paint, primer and basecoat Back to Duty

S19: Preparation & Paint: Apply topcoats and clear coats and complete final refinishing operations. Back to Duty

S20: Preparation & Paint: Identify and rectify paint or preparation defects. Back to Duty

S21: Cross-cutting: Carry out their work safely in the workplace and adhere to relevant health and safety requirements. Back to Duty

S22: Cross-cutting: Develop strong working relationships. Back to Duty

Behaviours

B1: The adoption at all times of a good health and safety first mentality as standard practice. Back to Duty

B2: A customer first approach when dealing with owners of vehicles and other clients. Back to Duty

B3: Recognises that high quality is intrinsic in every activity throughout the accident repair process. Back to Duty

B4: A strong and positive work ethic. Back to Duty

B5: The ability to work in a team and be a good team member. Back to Duty

B6: A positive attitude. Good aptitude. Excellent ambition. Back to Duty

B7: Effective communication throughout the repair process, both with clients and with other members of the team. Back to Duty


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