This apprenticeship is in development and is subject to change
An apprenticeship is only available for delivery when both the standard and assessment plan is approved and a funding band (core government contribution) has been assigned to the standard.
If you'd like to get involved and contribute to the development of this apprenticeship, please read about developing standards and assessment plans. You can email the trailblazer contact using the details on this page.
Proposal approved
Occupational standard approved
End-point assessment plan approved
Funding approved
This occupation is found in the furniture, furnishings and interiors manufacturing industry. Mattress manufacturing operatives create a range of mattresses for consumers including memory foam, pocket sprung, latex, open coil, and continuous coil. They may also include hybrid mattress manufacturing combining both springs and foam layers producing more eco-friendly mattresses. They may use recyclable materials and fabrics for the filling of the mattresses impacting on the environment and sustainability. Production ranges from bespoke to mass-produced mattresses. Employers are usually medium to large businesses.
The broad purpose of the occupation is the manufacture of mattresses. Mattress manufacturing operatives cut, sew and prepare materials and set up and operate machinery. Some machinery may be automated. They prepare and conduct operations for quilting, assembly, tape edging, tufting, packing and labelling. They will also perform quality assurance checks on mattresses. They perform first line maintenance on machinery. They read and interpret instructions and complete documentation. They contribute to continuous improvement activities. Mattress manufacturing operatives work in factory environments. The occupation can be physically demanding, involving lifting of heavy mattresses and standing for long periods of time. Mattress manufacturing operatives often work shift systems. Depending on the size of the organisation, they may be required to work on their own, or they may work as part of a wider team. The seasonality of the industry, plus peaks and troughs in orders, often demands overtime working.
In their daily work, an employee in this occupation interacts with a range of colleagues including other Mattress manufacturing operatives, designers, production or manufacturing managers, quality technicians, production leaders and product developers. They usually report to a supervisor or shift team leader. They will be able to work with minimum supervision.
An employee in this occupation will be responsible for completing their duties in line with company procedures, processes and priorities. They are responsible for meeting production targets. They must take responsibility for the quality, accuracy, and timely completion of the work they undertake. They must work within health, safety and environmental regulations and guidance. They must use the appropriate personal protective equipment (PPE), tools and equipment. All work must be completed in a safe and efficient manner as directed by supervisory staff. They are responsible for ensuring that they use resources efficiently. They recycle and reuse resources where possible, minimising waste and must include the safe disposal of waste.
| Duty | KSBs |
|---|---|
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Duty 1 Receive, read and interpret job specifications. For example drawings and technical information. |
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Duty 2 Maintain the work area for health, safety, and environmental compliance before, during, and after the mattress manufacturing activity. |
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Duty 3 Plan work and resources to complete mattress manufacturing activities. |
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Duty 4 Organise availability and condition of machinery, tools, equipment and materials. |
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Duty 5 Perform first line maintenance tasks on mattress manufacturing machinery, tools and equipment. For example, checking, cleaning and lubricating. |
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Duty 6 Prepare for operation of machinery, power tools, hand tools and equipment used to manufacture mattresses. |
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Duty 7 Prepare materials for mattress construction. Resolve flaws or issues with materials. For example, cutting, sewing and quilting mattress panels and components using hand or automated equipment. |
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Duty 8 Assemble mattress core. For example, apply the insulator, cushioning layers, springs. |
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Duty 9 Complete finishes to mattress assembly. For example, tufting, tape edging using hand or automated equipment. |
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Duty 10 Complete rectification, repair, or rework on mattresses where necessary. |
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Duty 11 Pack and store completed mattresses and conduct quality assurance checks. Rectify or report issues. |
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Duty 12 Complete documentation relating to the mattress manufacturing process. For example, job sheets, work to do lists, production records. |
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Duty 13 Support continuous improvement and problem solving activities. For example, identify issues to address business needs. |
K1: The furniture industry function and role of the operative. Responsibilities, limits of role and escalation procedures.
Back to Duty
K2: Job specifications, technical drawings and technical information.
Back to Duty
K3: Planning for mattress manufacturing activity, work organisation, resources, materials and time management.
Back to Duty
K4: Safe systems of work including risk assessments.
Back to Duty
K5: Awareness of health and safety regulations, standards, and guidance and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Isolation and emergency stop procedures. Manual handling. Personal Protective Equipment (PPE). Safety equipment: guards, signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Provision and Use of Work Equipment Regulations (PUWER) and Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR).
Back to Duty
K6: Environment and sustainability regulation, standards and guidance relevant to the occupation and the operative’s responsibilities. Efficient use of resources. Recycling, reuse and safe disposal of waste.
Back to Duty
K7: Preparation and maintenance of the work area.
Back to Duty
K8: Workplace operating procedures. What they are and why they are important.
Back to Duty
K9: Tools and equipment used in mattress manufacturing.
Back to Duty
K10: Storage environment, for tools and equipment.
Back to Duty
K11: Maintenance of tools and equipment including pre-checks, inspections and tool condition.
Back to Duty
K12: Machinery used in mattress manufacturing.
Back to Duty
K13: Maintenance of machinery for mattress manufacturing activity including cleaning and lubrication.
Back to Duty
K14: Setting up machinery to perform mattress manufacturing operations.
Back to Duty
K15: Types of materials and fillings used in mattress manufacturing.
Back to Duty
K16: Measuring and marking out of materials. Calibration of measurement tools and equipment.
Back to Duty
K17: Mattress pre-construction processes: cutting, sewing, quilting, hand side stitching, and panel cutting.
Back to Duty
K18: Methods of assembly for core mattress types: spring units and fillings, memory foam, pocket sprung, latex, open coil, and continuous coil.
Back to Duty
K19: Mattress finishing techniques: tufting, tape edging.
Back to Duty
K20: Rectification and rework techniques used on mattresses.
Back to Duty
K21: Methods for packing, storing and handling mattresses.
Back to Duty
K22: Quality assurance processes.
Back to Duty
K23: Methods of documenting work in progress for the mattress manufacturing activity.
Back to Duty
K24: Continuous improvement techniques: lean manufacturing, six sigma, 5S, KAIZEN.
Back to Duty
K25: Team working principles.
Back to Duty
K26: Principles of equity, diversity, and inclusion in the workplace and the impact on their work.
Back to Duty
K27: Verbal communication techniques. Giving and receiving information. Matching style to audience.
Back to Duty
K28: Written communication techniques - electronic and paper. Industry terminology.
Back to Duty
K29: Information and digital technology: email, collaboration packages, databases, equipment digital interfaces, management information systems, word processing, work sharing platforms, GDPR, cyber security.
Back to Duty
S1: Read and interpret job specifications, technical drawings or information for mattress manufacturing activity.
Back to Duty
S2: Plan mattress manufacturing activity including timescales for completion, and resources.
Back to Duty
S3: Prepare and maintain the work area.
Back to Duty
S4: Apply safe systems of working including risk assessment.
Back to Duty
S5: Follow health and safety regulations, standards, and guidance.
Back to Duty
S6: Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
Back to Duty
S7: Follow workplace operating procedures.
Back to Duty
S8: Store tools and equipment.
Back to Duty
S9: Select tools, equipment, and machinery for mattress manufacturing activity.
Back to Duty
S10: Identify and select materials and fillings used in mattress manufacturing.
Back to Duty
S11: Measure and mark out materials including measurement tool calibration checks.
Back to Duty
S12: Apply first line maintenance of tools, equipment and machinery. For example, checking tool condition, cleaning, lubrication, visual inspection, tool calibration.
Back to Duty
S13: Set up and operate mattress manufacturing machinery. For example, spring making, quilting, tape edging, panel cutting, tufting machinery.
Back to Duty
S14: Carry out pre-construction, core assembly and finishing techniques for mattresses: cutting and sewing labels, borders and panels; hand stitching; quilting; core assembly for foam, pocket sprung, latex, open coil or continuous coil; tufting and tape edging.
Back to Duty
S15: Carry out rectification, repair or rework of mattress assembly.
Back to Duty
S16: Follow quality assurance processes.
Back to Duty
S17: Pack, store and handle mattresses.
Back to Duty
S18: Record mattress manufacturing activity information - paper based or electronic.
Back to Duty
S19: Apply basic continuous improvement techniques. For example, lean manufacturing, six sigma, 5S, and KAIZEN.
Back to Duty
S20: Apply team working principles.
Back to Duty
S21: Apply escalation procedures in relation to faults or issues.
Back to Duty
S22: Follow equity, diversity and inclusion rules.
Back to Duty
S23: Communicate verbally, for example with colleagues and supervisors.
Back to Duty
S24: Communicate in writing with others, for example, colleagues and supervisors using industry terminology electronic or paper based.
Back to Duty
S25: Use information technology and digital systems. Comply with GDPR and cyber security regulations and policies.
Back to Duty
S26: Undertake and record learning and development activities.
Back to Duty
B1: Put health and safety first.
Back to Duty
B2: Take ownership of given work.
Back to Duty
B3: Consider the impact on the environment when using resources and carrying out work.
Back to Duty
B4: Team-focus to meet work goals.
Back to Duty
B5: Support an inclusive workplace for example, respectful of different views.
Back to Duty
B6: Seek learning and development opportunities.
Back to Duty
English and maths qualifications form a mandatory part of all apprenticeships and must be completed before an apprentice can pass through gateway. The requirements are detailed in the current version of the apprenticeship funding rules.
This document explains the requirements for end-point assessment (EPA) for the mattress manufacturing operative apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.
Mattress manufacturing operative apprentices, their employers and training providers should read this document.
A full-time mattress manufacturing operative apprentice typically spends 15 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.
The EPA should be completed within an EPA period lasting typically 3 months.
The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.
An approved EPAO must conduct the EPA for this apprenticeship. Employers must work with the training provider to select an approved EPAO from the apprenticeship providers and assessment register (APAR).
This EPA has 2 assessment methods.
The grades available for each assessment method are below.
Assessment method 1 - observation with questions:
Assessment method 2 - interview underpinned by portfolio of evidence:
The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:
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On-programme - typically 15 months
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The apprentice must:
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End-point assessment gateway
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The apprentice’s employer must be content that the apprentice is occupationally competent. The apprentice must:
For the interview underpinned by portfolio of evidence, the apprentice must submit a portfolio of evidence.
Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO. |
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End-point assessment - typically 3 months
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The grades available for each assessment method are below
Observation with questions:
Interview underpinned by portfolio of evidence:
Overall EPA and apprenticeship can be graded:
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The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 3 months.
The EPAO should confirm the gateway requirements have been met and start the EPA as quickly as possible.
The apprentice’s employer must be content that the apprentice is occupationally competent. That is, they are deemed to be working at or above the level set out in the apprenticeship standard and ready to undertake the EPA. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.
The apprentice must meet the gateway requirements before starting their EPA.
They must:
Portfolio of evidence requirements:
The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by the interview. It will typically contain 10 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.
Evidence sources may include, for example:
This is not a definitive list; other evidence sources can be included.
The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance, for example, witness statements, rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.
The EPAO should not assess the portfolio of evidence directly as it underpins the interview. The independent assessor should review the portfolio of evidence to prepare questions for the interview. They are not required to provide feedback after this review.
Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO.
The assessment methods can be delivered in any order.
The result of one assessment method does not need to be known before starting the next.
In the observation with questions, an independent assessor observes the apprentice in their workplace and asks questions. The apprentice completes their day-to-day duties under normal working conditions. Simulation is not allowed. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
This EPA method is being used because:
The observation with questions must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the observation with questions.
The independent assessor must only observe one apprentice at a time to ensure quality and rigour. They must be as unobtrusive as possible.
The EPAO must give the apprentice 2 weeks' notice of the observation with questions.
The observation must take 3 hours.
The independent assessor can increase the time of the observation with questions by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.
The observation may be split into discrete sections held on the same working day.
The EPAO must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.
The independent assessor must explain to the apprentice the format and timescales of the observation with questions before it starts. This does not count towards the assessment time.
The independent assessor should observe the following during the observation:
Activity:
The mattress manufacturing operative apprentice must complete four of the following tasks, at least two tasks must be from Group A and at least one from group B.
Group A
Group B.
These tasks provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.
The independent assessor must ask questions. Questioning can occur both during and after the observation.
The purpose of the questions is to assess the level of competence against the grading descriptors.
The time for questioning is included in the overall assessment time. The independent assessor must ask at least 4 questions. To remain as unobtrusive as possible, the independent assessor should ask questions during natural stops between tasks and after completion of work rather than disrupting the apprentice’s flow. The independent assessor must create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.
The independent assessor must ask questions about KSBs that were not observed to gather assessment evidence. These questions are in addition to the above set number of questions for the observation with questions and should be kept to a minimum.
The apprentice may choose to end the assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end the assessment methods early, unless in an emergency. The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end the assessment early.
The independent assessor must make the grading decision. The independent assessor must assess the observation and responses to questions holistically when deciding the grade.
The independent assessor must keep accurate records of the assessment. They must record:
The observation with questions must take place in the apprentice’s normal place of work for example, their employer’s premises or a customer’s premises. Equipment and resources needed for the observation must be confirmed to be available by the EPAO, who can liaise with the employer to provide these. They must be in good and safe working condition.
Questioning that occurs after the observation should take place in a suitable environment, for example a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must produce the following materials to support the observation with questions:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the interview, an independent assessor asks the apprentice questions. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
This assessment method is being used because:
reduces the assessment burden on the apprentice
The interview must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the interview.
The purpose of the independent assessor’s questions will be to assess the apprentice’s competence against the following themes:
The EPAO must give an apprentice 2 weeks' notice of the interview.
The independent assessor must have at least 2 weeks to review the supporting documentation.
The apprentice must have access to their portfolio of evidence during the interview.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.
The interview must last for 70 minutes. The independent assessor can increase the time of the interview by up to 10%. This time is to allow the apprentice to respond to a question if necessary.
The independent assessor must ask at least 10 questions. The independent assessor must create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.
The apprentice may choose to end the assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end the assessment methods early, unless in an emergency. The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end the assessment early.
The independent assessor must make the grading decision.
The independent assessor must keep accurate records of the assessment. They must record:
The interview must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.
The interview can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
The interview should take place in a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the interview underpinned by portfolio of evidence:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
|
Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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|---|---|
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Health and safety and workplace procedures
K4 K5 K7 K8 S3 S4 S5 S7 B1 |
Prioritises health and safety by applying safe systems of work, following risk assessments, in compliance with health and safety regulations, standards and guidance. (K4, K5, S4, S5, B1) Prepares and maintains the work area prior to starting work and sustains the maintenance of the area during and after the mattress manufacturing activity, following workplace operating procedures. (K7, K8, S3, S7) |
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Work organisation and preparation
K2 K3 S1 S2 B2 |
Plans their own time and resources for the mattress manufacturing tasks, in line with the requirements given in the job specification, technical drawing or information. (K2, K3, S1, S2, B2)
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Machinery, tools and equipment
K9 K12 K14 S9 S13 |
Selects, tools, equipment and machinery in line with the task requirement and company procedures. (K9, S9) Sets up, and operates machinery in line with task requirements, manufacturer's operating instructions and company procedures. (K12, K14, S13) |
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Mattress manufacturing
K15 K16 K17 K18 K19 S10 S11 S14 |
Identifies and selects the materials and fillings needed for the mattress manufacturing task in line with task requirements and company procedures. (K15, S10) Selects and uses measurement and marking out tools on materials, completing calibration checks in line with the task requirements and company procedures. (K16, S11) Carry out pre-construction, and assembly, or finishing techniques in line with job specification and task requirements and company procedures. (K17, K18, K19, S14)
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Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
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|---|---|---|
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Environment and sustainability
K6 S6 B3 |
Describes how they comply with environmental and sustainability regulations and procedures, considering the environment and pollution, through the efficient use and management of resources. Describes how they identify, handle and segregate resources for reuse, recycling and disposal. (K6, S6, B3) |
Outlines how their environmental and sustainability considerations impact on the local environment. (K6, S6) |
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Maintenance of machinery, tools and equipment
K11 K13 S12 |
Describes how they check, inspect and perform routine, first line maintenance procedures on tools, equipment and machinery in line with organisational procedures and manufacturer's instructions. (K11, K13, S12) |
Explains the importance of maintaining tools and equipment and machinery, and the impact of the business of not carrying out first line maintenance. (K11, K13, S12) |
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Storage of tools, materials and products
K10 K21 S8 S17 |
Describes how they comply with the storage requirements for tools and equipment, considering the environment they are being stored in, in line with organisational requirements. (K10, S8) Describes how they pack, store and handle mattresses in line with organisational procedures. (K21, S17)
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None. |
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Rectification, repair, and rework
K20 S15 |
Describes how they carry out, rectification, repair, or rework to manufactured mattresses or components in line with company procedures. (K20, S15) |
Explains the impact on the business of not carrying out, rectification, repair, or rework to the mattress or components. (K20, S15) |
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Quality assurance processes
K22 S16 |
Describes how they follow quality assurance processes in line with regulatory guidance and company procedures. (K22, S16) |
None. |
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Industry and role, team working, communications, and inclusion
K1 K25 K26 K27 K28 S20 S21 S22 S23 S24 B4 B5 |
Describes the furniture industry function and the responsibilities and limits of their role as an operative, including when and how they escalate issues or faults. (K1, S21) Describes how they apply team working principles, and are team focussed to meet work goals. (K25, S20, B4) Describes how they follow and support equity, diversity, and inclusion in their workplace in line with company procedures and regulatory guidance. (K26, S22, B5) Describes how they communicate with others using verbal techniques, in a way that is suitable for the context. (K27, S23) Describes how they communicate in writing in the workplace using techniques suitable for the context. (K28, S24)
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Explains how their team working supports wider team and business goals. (K25, S20)
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Continuous improvement
K24 S19 |
Describes how they apply basic continuous improvement techniques in their role as an operative. (K24, S19)
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Explains how continuous improvement contributes to the business or the process. (K24, S19)
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Documentation and use of digital and information technology
K23 K29 S18 S25 |
Describes how they use electronic or paper documentation to record work in progress in line with organisational requirements. (K23, S18) Describes how they use information technology and digital systems to comply with GDPR and cyber security when carrying out work tasks. (K29, S25)
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None. |
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Learning and development opportunities
S26 B6 |
Describes how they have sought, undertaken and recorded learning and development activities to show continual personal and professional development in their role. (S26, B6) |
None. |
Performance in the EPA determines the overall grade of:
An independent assessor must individually grade the observation with questions and interview underpinned by portfolio of evidence in line with this EPA plan.
The EPAO must combine the individual assessment method grades to determine the overall EPA grade.
If the apprentice fails one assessment method or more, they will be awarded an overall fail.
To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To achieve an overall distinction, the apprentice must achieve a distinction in the interview underpinned by a portfolio of evidence, and a pass in the observation with questions assessment method.
Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.
| Observation with questions | Interview underpinned by portfolio of evidence | Overall Grading |
|---|---|---|
| Fail | Any grade | Fail |
| Any grade | Fail | Fail |
| Pass | Pass | Pass |
| Pass | Distinction | Distinction |
If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does. The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.
For the observation with questions, only those tasks which did not achieve the minimum grade of a pass will need to be resat or retaken.
The employer and the EPAO should agree the timescale for a re-sit or re-take. A re-sit is typically taken within 2 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 4 months of the EPA outcome notification.
Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.
Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.
The apprentice will get a maximum EPA grade ofif pass they need to re-sit or re-take one or more assessment methods, unless the EPAO determines there are exceptional circumstances.
| Roles | Responsibilities |
|---|---|
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Apprentice |
As a minimum, the apprentice should:
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Employer |
As a minimum, the apprentice's employer must:
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EPAO |
As a minimum, the EPAO must:
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Independent assessor |
As a minimum, an independent assessor must:
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Training provider |
As a minimum, the training provider must:
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Reasonable adjustments
The EPAO must have reasonable adjustments arrangements for the EPA.
This should include:
Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Special considerations
The EPAO must have special consideration arrangements for the EPA.
This should include:
Special considerations must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Internal quality assurance refers to the strategies, policies and procedures that an EPAO must have in place to ensure valid, consistent and reliable EPA decisions.
EPAOs for this EPA must adhere to the requirements within the roles and responsibilities table.
They must also appoint independent assessors who:
Affordability of the EPA will be aided by using at least some of the following:
This apprenticeship is not aligned to professional recognition.
| Knowledge | Assessment methods |
|---|---|
|
K1
The furniture industry function and role of the operative. Responsibilities, limits of role and escalation procedures. Back to Grading |
Interview underpinned by portfolio of evidence |
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K2
Job specifications, technical drawings and technical information. Back to Grading |
Observation with questions |
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K3
Planning for mattress manufacturing activity, work organisation, resources, materials and time management. Back to Grading |
Observation with questions |
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K4
Safe systems of work including risk assessments. Back to Grading |
Observation with questions |
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K5
Awareness of health and safety regulations, standards, and guidance and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Isolation and emergency stop procedures. Manual handling. Personal Protective Equipment (PPE). Safety equipment: guards, signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Provision and Use of Work Equipment Regulations (PUWER) and Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). Back to Grading |
Observation with questions |
|
K6
Environment and sustainability regulation, standards and guidance relevant to the occupation and the operative’s responsibilities. Efficient use of resources. Recycling, reuse and safe disposal of waste. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K7
Preparation and maintenance of the work area. Back to Grading |
Observation with questions |
|
K8
Workplace operating procedures. What they are and why they are important. Back to Grading |
Observation with questions |
|
K9
Tools and equipment used in mattress manufacturing. Back to Grading |
Observation with questions |
|
K10
Storage environment, for tools and equipment. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K11
Maintenance of tools and equipment including pre-checks, inspections and tool condition. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K12
Machinery used in mattress manufacturing. Back to Grading |
Observation with questions |
|
K13
Maintenance of machinery for mattress manufacturing activity including cleaning and lubrication. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K14
Setting up machinery to perform mattress manufacturing operations. Back to Grading |
Observation with questions |
|
K15
Types of materials and fillings used in mattress manufacturing. Back to Grading |
Observation with questions |
|
K16
Measuring and marking out of materials. Calibration of measurement tools and equipment. Back to Grading |
Observation with questions |
|
K17
Mattress pre-construction processes: cutting, sewing, quilting, hand side stitching, and panel cutting. Back to Grading |
Observation with questions |
|
K18
Methods of assembly for core mattress types: spring units and fillings, memory foam, pocket sprung, latex, open coil, and continuous coil. Back to Grading |
Observation with questions |
|
K19
Mattress finishing techniques: tufting, tape edging. Back to Grading |
Observation with questions |
|
K20
Rectification and rework techniques used on mattresses. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K21
Methods for packing, storing and handling mattresses. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K22
Quality assurance processes. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K23
Methods of documenting work in progress for the mattress manufacturing activity. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K24
Continuous improvement techniques: lean manufacturing, six sigma, 5S, KAIZEN. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K25
Team working principles. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K26
Principles of equity, diversity, and inclusion in the workplace and the impact on their work. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K27
Verbal communication techniques. Giving and receiving information. Matching style to audience. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K28
Written communication techniques - electronic and paper. Industry terminology. Back to Grading |
Interview underpinned by portfolio of evidence |
|
K29
Information and digital technology: email, collaboration packages, databases, equipment digital interfaces, management information systems, word processing, work sharing platforms, GDPR, cyber security. Back to Grading |
Interview underpinned by portfolio of evidence |
| Skill | Assessment methods |
|---|---|
|
S1
Read and interpret job specifications, technical drawings or information for mattress manufacturing activity. Back to Grading |
Observation with questions |
|
S2
Plan mattress manufacturing activity including timescales for completion, and resources. Back to Grading |
Observation with questions |
|
S3
Prepare and maintain the work area. Back to Grading |
Observation with questions |
|
S4
Apply safe systems of working including risk assessment. Back to Grading |
Observation with questions |
|
S5
Follow health and safety regulations, standards, and guidance. Back to Grading |
Observation with questions |
|
S6
Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S7
Follow workplace operating procedures. Back to Grading |
Observation with questions |
|
S8
Store tools and equipment. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S9
Select tools, equipment, and machinery for mattress manufacturing activity. Back to Grading |
Observation with questions |
|
S10
Identify and select materials and fillings used in mattress manufacturing. Back to Grading |
Observation with questions |
|
S11
Measure and mark out materials including measurement tool calibration checks. Back to Grading |
Observation with questions |
|
S12
Apply first line maintenance of tools, equipment and machinery. For example, checking tool condition, cleaning, lubrication, visual inspection, tool calibration. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S13
Set up and operate mattress manufacturing machinery. For example, spring making, quilting, tape edging, panel cutting, tufting machinery. Back to Grading |
Observation with questions |
|
S14
Carry out pre-construction, core assembly and finishing techniques for mattresses: cutting and sewing labels, borders and panels; hand stitching; quilting; core assembly for foam, pocket sprung, latex, open coil or continuous coil; tufting and tape edging. Back to Grading |
Observation with questions |
|
S15
Carry out rectification, repair or rework of mattress assembly. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S16
Follow quality assurance processes. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S17
Pack, store and handle mattresses. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S18
Record mattress manufacturing activity information - paper based or electronic. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S19
Apply basic continuous improvement techniques. For example, lean manufacturing, six sigma, 5S, and KAIZEN. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S20
Apply team working principles. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S21
Apply escalation procedures in relation to faults or issues. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S22
Follow equity, diversity and inclusion rules. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S23
Communicate verbally, for example with colleagues and supervisors. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S24
Communicate in writing with others, for example, colleagues and supervisors using industry terminology electronic or paper based. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S25
Use information technology and digital systems. Comply with GDPR and cyber security regulations and policies. Back to Grading |
Interview underpinned by portfolio of evidence |
|
S26
Undertake and record learning and development activities. Back to Grading |
Interview underpinned by portfolio of evidence |
| Behaviour | Assessment methods |
|---|---|
|
B1
Put health and safety first. Back to Grading |
Observation with questions |
|
B2
Take ownership of given work. Back to Grading |
Observation with questions |
|
B3
Consider the impact on the environment when using resources and carrying out work. Back to Grading |
Interview underpinned by portfolio of evidence |
|
B4
Team-focus to meet work goals. Back to Grading |
Interview underpinned by portfolio of evidence |
|
B5
Support an inclusive workplace for example, respectful of different views. Back to Grading |
Interview underpinned by portfolio of evidence |
|
B6
Seek learning and development opportunities. Back to Grading |
Interview underpinned by portfolio of evidence |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Health and safety and workplace procedures
K4 K5 K7 K8 S3 S4 S5 S7 B1 |
Safe systems of work including risk assessments. (K4) Awareness of health and safety regulations, standards, and guidance and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Isolation and emergency stop procedures. Manual handling. Personal Protective Equipment (PPE). Safety equipment: guards, signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Provision and Use of Work Equipment Regulations (PUWER) and Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). (K5) Preparation and maintenance of the work area. (K7) Workplace operating procedures. What they are and why they are important. (K8) |
Prepare and maintain the work area. (S3) Apply safe systems of working including risk assessment. (S4) Follow health and safety regulations, standards, and guidance. (S5) Follow workplace operating procedures. (S7) |
Put health and safety first. (B1) |
|
Work organisation and preparation
K2 K3 S1 S2 B2 |
Job specifications, technical drawings and technical information. (K2) Planning for mattress manufacturing activity, work organisation, resources, materials and time management. (K3) |
Read and interpret job specifications, technical drawings or information for mattress manufacturing activity. (S1) Plan mattress manufacturing activity including timescales for completion, and resources. (S2) |
Take ownership of given work. (B2) |
|
Machinery, tools and equipment
K9 K12 K14 S9 S13 |
Tools and equipment used in mattress manufacturing. (K9) Machinery used in mattress manufacturing. (K12) Setting up machinery to perform mattress manufacturing operations. (K14) |
Select tools, equipment, and machinery for mattress manufacturing activity. (S9) Set up and operate mattress manufacturing machinery. For example, spring making, quilting, tape edging, panel cutting, tufting machinery. (S13) |
None |
|
Mattress manufacturing
K15 K16 K17 K18 K19 S10 S11 S14 |
Types of materials and fillings used in mattress manufacturing. (K15) Measuring and marking out of materials. Calibration of measurement tools and equipment. (K16) Mattress pre-construction processes: cutting, sewing, quilting, hand side stitching, and panel cutting. (K17) Methods of assembly for core mattress types: spring units and fillings, memory foam, pocket sprung, latex, open coil, and continuous coil. (K18) Mattress finishing techniques: tufting, tape edging. (K19) |
Identify and select materials and fillings used in mattress manufacturing. (S10) Measure and mark out materials including measurement tool calibration checks. (S11) Carry out pre-construction, core assembly and finishing techniques for mattresses: cutting and sewing labels, borders and panels; hand stitching; quilting; core assembly for foam, pocket sprung, latex, open coil or continuous coil; tufting and tape edging. (S14) |
None |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Environment and sustainability
K6 S6 B3 |
Environment and sustainability regulation, standards and guidance relevant to the occupation and the operative’s responsibilities. Efficient use of resources. Recycling, reuse and safe disposal of waste. (K6) |
Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal. (S6) |
Consider the impact on the environment when using resources and carrying out work. (B3) |
|
Maintenance of machinery, tools and equipment
K11 K13 S12 |
Maintenance of tools and equipment including pre-checks, inspections and tool condition. (K11) Maintenance of machinery for mattress manufacturing activity including cleaning and lubrication. (K13) |
Apply first line maintenance of tools, equipment and machinery. For example, checking tool condition, cleaning, lubrication, visual inspection, tool calibration. (S12) |
None |
|
Storage of tools, materials and products
K10 K21 S8 S17 |
Storage environment, for tools and equipment. (K10) Methods for packing, storing and handling mattresses. (K21) |
Store tools and equipment. (S8) Pack, store and handle mattresses. (S17) |
None |
|
Rectification, repair, and rework
K20 S15 |
Rectification and rework techniques used on mattresses. (K20) |
Carry out rectification, repair or rework of mattress assembly. (S15) |
None |
|
Quality assurance processes
K22 S16 |
Quality assurance processes. (K22) |
Follow quality assurance processes. (S16) |
None |
|
Industry and role, team working, communications, and inclusion
K1 K25 K26 K27 K28 S20 S21 S22 S23 S24 B4 B5 |
The furniture industry function and role of the operative. Responsibilities, limits of role and escalation procedures. (K1) Team working principles. (K25) Principles of equity, diversity, and inclusion in the workplace and the impact on their work. (K26) Verbal communication techniques. Giving and receiving information. Matching style to audience. (K27) Written communication techniques - electronic and paper. Industry terminology. (K28) |
Apply team working principles. (S20) Apply escalation procedures in relation to faults or issues. (S21) Follow equity, diversity and inclusion rules. (S22) Communicate verbally, for example with colleagues and supervisors. (S23) Communicate in writing with others, for example, colleagues and supervisors using industry terminology electronic or paper based. (S24) |
Team-focus to meet work goals. (B4) Support an inclusive workplace for example, respectful of different views. (B5) |
|
Continuous improvement
K24 S19 |
Continuous improvement techniques: lean manufacturing, six sigma, 5S, KAIZEN. (K24) |
Apply basic continuous improvement techniques. For example, lean manufacturing, six sigma, 5S, and KAIZEN. (S19) |
None |
|
Documentation and use of digital and information technology
K23 K29 S18 S25 |
Methods of documenting work in progress for the mattress manufacturing activity. (K23) Information and digital technology: email, collaboration packages, databases, equipment digital interfaces, management information systems, word processing, work sharing platforms, GDPR, cyber security. (K29) |
Record mattress manufacturing activity information - paper based or electronic. (S18) Use information technology and digital systems. Comply with GDPR and cyber security regulations and policies. (S25) |
None |
|
Learning and development opportunities
S26 B6 |
None |
Undertake and record learning and development activities. (S26) |
Seek learning and development opportunities. (B6) |
| Version | Change detail | Earliest start date | Latest start date | Latest end date |
|---|---|---|---|---|
| 1.0 | Not set | Not set | Not set |
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