1. The Entertainment and Leisure Industry and their role within it

2. Health, Safety and Risk Assessment in the Entertainment and Leisure Sector including Internal Organisation or Standardisation (ISO) 17842 - Safety of amusement rides and amusement devices part 2 operation and use and part 3 requirements for inspection during design, manufacture, operation and use; working at heights and manual handling

3. Analytical and scientific methods for Engineers

4. Instrumentation and Control Principles and Applications

5. Mathematics for Engineering Technicians

6. Principles of attraction/ride maintenance strategy and daily, weekly, monthly, annual preventative maintenance

7. Principles of inspection and fault finding on rides and attractions, including specialist technologies where appropriate

8. Mechanical, Electrical, Electronic and Digital Principles, Processes and Applications

9. Quality Management/Assurance Principles and Safety Management Systems

10. Applications for Pneumatics and Hydraulics

11. Ride and Attraction maintenance processes, principles and applications, including specialist technologies where appropriate

12. Condition Monitoring and Fault Diagnosis

13. Key principles of lean manufacturing business improvement techniques such as 5S (organise work area), PDCA (Plan, Do, Check, Act) and TPM (Total Productive Maintenance)

14. The cultural diversity of customers and the principles of communication and customer service

15. Principles of First Aid and supporting the evacuation of customers

1. Comply with statutory regulations and organisational safety requirements in the Entertainment and Leisure Sector

2. Use and interpret engineering data sources such as manufacturers ride and attraction manuals and documentation such as manuals, drawings, blue prints and specifications

3. Create and maintain clear and concise attraction documentation to support all key processes such as maintenance logs and use of computerised management systems

4. Deliver key performance indicators such as ride and attraction availability using lean manufacturing techniques such as 5S, PDCA and TPM to improve efficiency and effectiveness (and customer experience)

5. Use resources, techniques and obtained facts to undertake complex fault diagnosis/testing, trouble shooting, removing, cleaning/lubrication, inspection, repair and replacement of attraction equipment, taking account of environmental conditions.

6. Apply mathematical techniques to solve attraction/ride engineering problems such as electrical loading and analysis of ride cycle times

7. Plan and prepare for daily, weekly, monthly, annually, maintenance of rides and attractions through a structured and logical process to ensure their safe and efficient operation

8. Support installation, testing and commissioning of attraction/ride equipment

9. Produce replacement components using manual and machine equipment such as queue lines and gating systems

10. Research and source parts for repairs and maintenance. Ensures inventory of parts are on hand for proper and timely maintenance of ride operations

11. Use maintenance tools such as amp meters, voltmeters, compound gauges and pressure gauges

12. Minimise attraction/ride machinery and equipment downtime by carrying out preventative maintenance (including at heights)

13. Complete confirmation testing and smooth handover of attraction/ride equipment

14. Follow rules, procedures and principles to ensure work completed is fit for purpose with an attention to detail/error checks throughout

15. Communicate clearly, using appropriate verbal and non-verbal communication skills, delivered in a warm, professional, accurate and timely manner which instills confidence in colleagues and in customers 

1. Safety mindset

Disciplined and responsible approach to manage, mitigate and avoid risk to themselves, colleagues or the public and strict compliance.

2. Risk awareness

High concentration, the desire to reduce risks.

3. Strong work ethic

Integrity, aims for excellence, time management, acts as an ambassador for their employer and for their occupation.

4. Problem solving

Takes responsibility until a solution is reached, challenges others, works to solve the root cause of problems.

5. Responsibility and resilience

Accepts and seeks responsibility, motivated to succeed and complete work.

6. Team player

Builds and maintains good relationships with others – works well with people from different disciplines to accomplish an activity safely and on time.

7. Customer focused

Culturally aware and able to communicate in warm and professional manner with ride/attraction customers and colleagues

8. Adaptability

Responsive to change, flexibility to changing environment and demands