This apprenticeship standard has been approved for delivery by the Institute for Apprenticeships and Technical Education. However, starts on the apprenticeship will only be possible once a suitable end-point assessment organisation (EPAO) has obtained Ofqual recognition. Once the EPAO has obtained Ofqual recognition, funding for apprentice starts will be permitted and this message will be removed.
Make both mass-produced products and individually designed furniture and manufacture the various components needed to produce fitted kitchens, bathrooms or bedrooms.
This occupation is found in the furniture, furnishings and interiors manufacturing industry. Furniture making operatives manufacture furniture for domestic, office and commercial settings. Furniture making operatives make both mass-produced products and individually designed furniture. They also manufacture the various components needed to produce fitted kitchens, bathrooms or bedrooms. They measure, prepare and mark out materials and set up and operate machinery. Some will need to use computer numerically controlled (CNC) machinery and other technology involved in manufacturing furniture. They assemble, rectify, rework and repair furniture and understand finishing techniques. Employers vary in size from micro to large.
The broad purpose of the occupation is to manufacture, assemble, furniture and furniture components. They also pack and store finished furniture. They also perform first line maintenance and contribute to continuous improvement activities. They read and interpret instructions, completing documentation and clean up work areas as part of the role. The occupation can be physically demanding, involving lifting of components, and standing for long periods of time. It involves working with machinery, tools, and equipment. Furniture making operatives often work shift systems. The seasonality of the industry, plus peaks and troughs in orders, often demands overtime working. Depending on the size of the organisation, they may be required to work on their own, or they may work as part of a wider team. Furniture making operatives can work in a range of environments from small, independent shops that produce custom furniture to factories that mass-produces pieces of furniture.
In their daily work, an employee in this occupation interacts with a range of colleagues. These include other furniture making operatives, designers, production or manufacturing managers, quality technicians, production leaders and product developers. They usually report to a supervisor or shift team leader. They will be able to work with minimum supervision.
An employee in this occupation will be responsible for the quality, accuracy, and timely completion of their own work. They will be responsible for meeting production targets. They must work within the health, safety and environmental regulations and guidance, including use of appropriate protective clothing and equipment. All work must be completed in a safe and efficient manner as directed by supervisory staff. They are responsible for ensuring that they use resources efficiently. They recycle and reuse resources where possible, minimising waste and must include the safe disposal of waste.
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 18 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
Observation with questions
You will be observed by an independent assessor completing your work. It will last at least 3 hours. They will ask you at least 5 questions.
Interview underpinned by a portfolio of evidence
You will have an interview with an independent assessor. It will last at least 70 minutes. They will ask you at least 9 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
The EPAO will confirm where and when each assessment method will take place.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
This occupation is found in the furniture, furnishings and interiors manufacturing industry. Furniture making operatives manufacture furniture for domestic, office and commercial settings. Furniture making operatives make both mass-produced products and individually designed furniture. They also manufacture the various components needed to produce fitted kitchens, bathrooms or bedrooms. They measure, prepare and mark out materials and set up and operate machinery. Some will need to use computer numerically controlled (CNC) machinery and other technology involved in manufacturing furniture. They assemble, rectify, rework and repair furniture and understand finishing techniques. Employers vary in size from micro to large.
The broad purpose of the occupation is to manufacture, assemble, furniture and furniture components. They also pack and store finished furniture. They also perform first line maintenance and contribute to continuous improvement activities. They read and interpret instructions, completing documentation and clean up work areas as part of the role. The occupation can be physically demanding, involving lifting of components, and standing for long periods of time. It involves working with machinery, tools, and equipment. Furniture making operatives often work shift systems. The seasonality of the industry, plus peaks and troughs in orders, often demands overtime working. Depending on the size of the organisation, they may be required to work on their own, or they may work as part of a wider team. Furniture making operatives can work in a range of environments from small, independent shops that produce custom furniture to factories that mass-produces pieces of furniture.
In their daily work, an employee in this occupation interacts with a range of colleagues. These include other furniture making operatives, designers, production or manufacturing managers, quality technicians, production leaders and product developers. They usually report to a supervisor or shift team leader. They will be able to work with minimum supervision.
An employee in this occupation will be responsible for the quality, accuracy, and timely completion of their own work. They will be responsible for meeting production targets. They must work within the health, safety and environmental regulations and guidance, including use of appropriate protective clothing and equipment. All work must be completed in a safe and efficient manner as directed by supervisory staff. They are responsible for ensuring that they use resources efficiently. They recycle and reuse resources where possible, minimising waste and must include the safe disposal of waste.
Duty | KSBs |
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Duty 1 Receive, read, and interpret job specifications. For example, drawings, and technical information. |
K1 K2 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 K25 K26 K27 K30 K31 K32 K33 K34 S1 S2 S4 S7 S8 S9 S10 S11 S12 S14 S15 S16 S17 S18 S19 S20 S22 S24 S29 |
Duty 2 Maintain the work area for health, safety, and environmental compliance before, during, and after the furniture making activity. |
K2 K3 K9 K10 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 K25 K26 K27 K30 K31 K32 S3 S5 S6 S7 S8 S9 S10 S11 S12 S14 S15 S16 S17 S18 S19 S20 S22 S24 |
Duty 3 Plan work and resources, including sustainable practices to complete and meet targets for the furniture manufacturing activities. |
K1 K2 K3 K6 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 K25 K26 K27 K30 K31 K32 K33 K34 S1 S2 S3 S4 S6 S7 S8 S9 S10 S11 S12 S14 S15 S16 S17 S18 S19 S20 S22 S24 S25 S27 S28 |
Duty 4 Organise availability and condition of machinery, tools, equipment and materials. |
K2 K3 K4 K5 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K20 K21 K22 K27 K30 K31 K32 K33 |
Duty 5 Perform first line maintenance tasks on furniture machinery, tools and equipment. For example, checking, cleaning and lubricating. |
K3 K8 K9 K10 K11 K12 K13 K14 K16 K17 K18 K20 K21 K27 K30 K31 K32 |
Duty 6 Prepare for operation of machinery, power tools, hand tools and equipment used to manufacture furniture and components. |
K3 K4 K5 K7 K8 K9 K10 K11 K12 K13 K14 K16 K17 K18 K20 K21 K27 K31 |
Duty 7 Check jigs and templates for furniture production. For example, checking for any faults or damage, reporting issues. |
K4 K5 K7 K8 K10 K11 K12 K13 K14 K16 K17 K18 K19 K20 K21 K27 K31 |
Duty 8 Prepare materials prior to assembly and post-assembly and for job completion. Resolve flaws or issues with materials. For example, sand, clean and glue materials, including plywood, medium density fibreboard (MDF), and melamine faced chipboard (MFC). |
K2 K4 K5 K6 K7 K8 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 K22 K25 K27 K30 K31 K32 |
Duty 9 Manufacture components of furniture using machinery, tools, and equipment. For example, measure, cut and shape materials using saws, chisels, planes, power tools and woodworking machinery. |
K4 K5 K6 K7 K8 K12 K13 K14 K16 K17 K18 K20 K21 K22 K23 K24 K25 K26 K27 K31 K32 |
Duty 10 Assemble components of furniture. For example, glue joints and fit part sections using staples, dowels, screws, and nails. |
K4 K5 K6 K7 K8 K17 K18 K20 K21 K22 K23 K24 K25 K26 K27 K31 K32 |
Duty 11 Complete finishing operations on assembled furniture. For example, spray techniques on surfaces, attach fittings and fixtures to assembled furniture. |
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Duty 12 Complete rectification, repair, or rework on furniture items where necessary. |
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Duty 13 Pack and store finished assemblies and conduct quality assurance checks. Rectify or report issues. |
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Duty 14 Complete documentation or digital information relating to the furniture making process. For example, job sheets, work to do lists, production records. |
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Duty 15 Support continuous improvement and problem solving activities. For example, identify issues to address business needs. |
K1: The furniture industry function and role of the operative. Responsibilities, limits of role and escalation procedures.
Back to Duty
K2: Job specifications, technical drawings and technical information.
Back to Duty
K3: Planning for furniture manufacturing activity, work organisation, resources, materials and time management.
Back to Duty
K4: Safe systems of work including risk assessments.
Back to Duty
K5: Awareness of health and safety regulations, standards, and guidance and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Isolation and emergency stop procedures. Personal Protective Equipment (PPE). Safety equipment: guards, signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Provision and Use of Work Equipment Regulations (PUWER) and Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR).
Back to Duty
K6: Environment and sustainability regulation, standards and guidance relevant to the occupation and the operative’s responsibilities. Efficient use of resources. Recycling, reuse and safe disposal of waste.
Back to Duty
K7: Preparation and maintenance of the work area.
Back to Duty
K8: Workplace operating procedures. What they are and why they are important.
Back to Duty
K9: Tools and equipment used in furniture manufacturing.
Back to Duty
K10: Storage environment, for tools and equipment.
Back to Duty
K11: Maintenance of tools and equipment including pre-checks, inspections and tool condition.
Back to Duty
K12: Machinery used in furniture manufacturing.
Back to Duty
K13: Maintenance of machinery for furniture manufacturing activity including cleaning and lubrication.
Back to Duty
K14: Setting up machinery to perform furniture manufacturing operations.
Back to Duty
K15: Types of materials used in furniture making.
Back to Duty
K16: Methods of preparing materials.
Back to Duty
K17: Methods of packing and storage: components and products.
Back to Duty
K18: Jigs and templates. Purpose, condition and use.
Back to Duty
K19: Measuring and marking out of materials. Calibration of measurement tools and equipment.
Back to Duty
K20: Furniture component manufacturing processes including cutting and shaping.
Back to Duty
K21: Types of jointing techniques used in making furniture.
Back to Duty
K22: Furniture assembly techniques.
Back to Duty
K23: Types of furniture fittings and fixtures. Purpose and use.
Back to Duty
K24: Principles and techniques for finishing furniture surfaces including spraying.
Back to Duty
K25: Rectification, repair and rework techniques used on manufactured furniture.
Back to Duty
K26: Methods for the handling and movement of products and components.
Back to Duty
K27: Quality assurance processes.
Back to Duty
K28: Methods of documenting work in progress for the furniture making activity.
Back to Duty
K29: Continuous improvement techniques: lean manufacturing, six sigma, 5S and KAIZEN.
Back to Duty
K30: Team working principles.
Back to Duty
K31: Principles of equity, diversity, and inclusion in the workplace and the impact on their work.
Back to Duty
K32: Verbal communication techniques. Giving and receiving information.
Back to Duty
K33: Written communication techniques - electronic and paper. Industry terminology
Back to Duty
K34: Information and digital technology: email, collaboration packages, databases, equipment digital interfaces, management information systems, word processing, work sharing platforms, GDPR, cyber security.
Back to Duty
S1: Read and interpret job specifications, technical drawings or information for furniture making activity.
Back to Duty
S2: Plan furniture making activity including timescales for completion, and organise materials and resources.
Back to Duty
S3: Prepare and maintain the work area.
Back to Duty
S4: Apply safe systems of working including risk assessment.
Back to Duty
S5: Follow health and safety regulations, standards, and guidance.
Back to Duty
S6: Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
Back to Duty
S7: Follow workplace operating procedures.
Back to Duty
S8: Store tools and equipment.
Back to Duty
S9: Select tools, equipment, and machinery for furniture making activity.
Back to Duty
S10: Apply first line maintenance of, tools, equipment, and machinery. For example, checking tool condition, cleaning, lubrication, visual inspection, tool calibration.
Back to Duty
S11: Set up and operate furniture making machinery.
Back to Duty
S12: Identify and select materials used in furniture making.
Back to Duty
S13: Apply preparation techniques to materials.
Back to Duty
S14: Prepare and use jigs and templates used in the work activity. Check jigs and templates for damage.
Back to Duty
S15: Measure and mark out materials including measurement tool calibration checks.
Back to Duty
S16: Manufacture furniture components including cutting and shaping.
Back to Duty
S17: Apply jointing techniques to produce furniture components.
Back to Duty
S18: Assemble and secure furniture components in position, for example clamping and gluing techniques.
Back to Duty
S19: Attach furniture fittings and fixtures.
Back to Duty
S20: Carry out rectification, repair and rework of manufactured furniture.
Back to Duty
S21: Follow quality assurance processes.
Back to Duty
S22: Pack and store components and products.
Back to Duty
S23: Record furniture making activity information - paper based or electronic.
Back to Duty
S24: Apply basic continuous improvement techniques. For example, lean manufacturing, six sigma, 5S and KAIZEN.
Back to Duty
S25: Apply team working principles.
Back to Duty
S26: Apply escalation procedures in relation to faults or issues.
Back to Duty
S27: Follow equity, diversity and inclusion rules.
Back to Duty
S28: Communicate verbally with colleagues and supervisors.
Back to Duty
S29: Communicate in writing with colleagues and supervisors using industry terminology electronically or paper based.
Back to Duty
S30: Use information technology and digital systems. Comply with GDPR and cyber security regulations and policies.
Back to Duty
S31: Undertake and record learning and development activities.
Back to Duty
B1: Put health and safety first.
Back to Duty
B2: Take ownership of given work.
Back to Duty
B3: Consider the impact on the environment when using resources and carrying out work.
Back to Duty
B4: Team-focus to meet work goals.
Back to Duty
B5: Support an inclusive workplace for example, respectful of different views.
Back to Duty
B6: Seek learning and development opportunities.
Back to Duty
English and maths qualifications form a mandatory part of all apprenticeships and must be completed before an apprentice can pass through gateway. The requirements are detailed in the current version of the apprenticeship funding rules.
1
This document explains the requirements for end-point assessment (EPA) for the furniture making operative apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.
Furniture making operative apprentices, their employers and training providers should read this document.
A full-time furniture making operative apprentice typically spends 18 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.
The EPA should be completed within an EPA period lasting typically 3 months.
The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.
An approved EPAO must conduct the EPA for this apprenticeship. Employers must work with the training provider to select an approved EPAO from the apprenticeship providers and assessment register (APAR).
This EPA has 2 assessment methods.
The grades available for each assessment method are below.
Assessment method 1 - observation with questions:
Assessment method 2 - interview underpinned by a portfolio of evidence:
The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:
On-programme - typically 18 months
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The apprentice must:
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End-point assessment gateway
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The apprentice’s employer must be content that the apprentice is occupationally competent. The apprentice must:
For the interview underpinned by a portfolio of evidence, the apprentice must submit a portfolio of evidence.
Gateway evidence must be submitted to the EPAO along with any organisation specific policies and procedures requested by the EPAO. |
End-point assessment - typically 3 months
|
The grades available for each assessment method are below
Observation with questions:
Interview underpinned by a portfolio of evidence:
Overall EPA and apprenticeship can be graded:
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The EPA will be taken within the EPA period. The EPA period begins when the EPAO confirms the gateway requirements are met and is typically 3 months.
The expectation is that the EPAO will confirm the gateway requirements are met and the EPA begins as quickly as possible.
The apprentice’s employer must be content that the apprentice is occupationally competent. That is, they are deemed to be working at or above the level set out in the apprenticeship standard and ready to undertake the EPA. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.
The apprentice must meet the gateway requirements before starting their EPA.
They must:
Portfolio of evidence requirements:
The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by the assessment method. It will typically contain 10 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.
Evidence sources may include, for example:
This is not a definitive list; other evidence sources can be included.
The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance, for example, witness statements, rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.
The EPAO should not assess the portfolio of evidence directly as it underpins the interview. The independent assessor should review the portfolio of evidence to prepare questions for the interview. They are not required to provide feedback after this review.
Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO.
The assessment methods can be delivered in any order.
The result of one assessment method does not need to be known before starting the next.
In the observation with questions, an independent assessor observes the apprentice in their workplace and asks questions. The apprentice completes their day-to-day duties under normal working conditions. Simulation is not allowed. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
This EPA method is being used because:
The observation with questions must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the observation with questions.
The independent assessor must only observe one apprentice at a time to ensure quality and rigour. They must be as unobtrusive as possible.
The EPAO must give the apprentice 2 weeks' notice of the observation with questions.
The observation must take 3 hours.
The independent assessor can increase the time of the observation with questions by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.
The observation may be split into discrete sections held on the same working day.
The EPAO must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.
The independent assessor must explain to the apprentice the format and timescales of the observation with questions before it starts. This does not count towards the assessment time.
The independent assessor should observe the following during the observation:
These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.
The independent assessor must ask questions. Questioning can occur both during and after the observation.
The purpose of the questions is to assess the level of competence against the grading descriptors.
The time for questioning is included in the overall assessment time. The independent assessor must ask at least 5 questions. To remain as unobtrusive as possible, the independent assessor should ask questions during natural stops between tasks and after completion of work rather than disrupting the apprentice’s flow. The independent assessor must create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.
The independent assessor must ask questions about KSBs that were not observed to gather assessment evidence. These questions are in addition to the above set number of questions for the observation with questions and should be kept to a minimum.
The apprentice may choose to end the assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end the assessment methods early, unless in an emergency. The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end the assessment early.
The independent assessor must make the grading decision. The independent assessor must assess the observation and responses to questions holistically when deciding the grade.
The independent assessor must keep accurate records of the assessment. They must record:
The observation with questions must take place in the apprentice’s normal place of work for example, their employer’s premises or a customer’s premises. Equipment and resources needed for the observation must be provided by the employer and be in good and safe working condition.
Questioning that occurs after the observation should take place in a suitable environment, for example a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must produce the following materials to support the observation with questions:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the interview, an independent assessor asks the apprentice questions. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence.
This EPA method is being used because.
The interview must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the interview.
The purpose is to assess the apprentice's competence against the following themes:
The EPAO must give an apprentice 2 weeks' notice of the interview.
The independent assessor must have at least 2 weeks to review the supporting documentation.
The apprentice must have access to their portfolio of evidence during the interview.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.
The interview must last for 70 minutes. The independent assessor can increase the time of the interview by up to 10%. This time is to allow the apprentice to respond to a question if necessary.
The independent assessor must ask at least 9 questions. The independent assessor must create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.
The apprentice may choose to end the assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end the assessment methods early, unless in an emergency. The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end the assessment early.
The independent assessor must make the grading decision.
The independent assessor must keep accurate records of the assessment. They must record:
The interview must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.
The interview should take place in a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the interview underpinned by a portfolio of evidence:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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Health and safety and workplace procedures
K4 K5 K7 K8 K26 S3 S4 S5 S7 B1 |
Prioritises health and safety by applying safe systems of work, following risk assessments, in compliance with health and safety regulations, standards and guidance. (K4, K5, K26, S4, S5, B1) Prepares and maintains the work area prior to starting work and sustains the maintenance of the area, during, and after the furniture making activity, following workplace operating procedures. (K7, K8, S3, S7) |
Work organisation and preparation
K2 K3 S1 S2 B2 |
Takes ownership and plans the furniture making activity, selecting resources and materials, taken from the given job specification, and outlining timescales to complete the needs of the task. (K2, K3, S1, S2, B2)
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Machinery, tools, and equipment
K9 K12 K14 S9 S11 |
Selects tools, equipment, and machinery in line with the needs of the task. (K9, S9) Sets up, and operates machinery in line with manufacturer's operating instructions, company procedures, and task requirements. (K12, K14, S11)
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Manufacturing and assembly of furniture
K15 K16 K19 K20 K21 K22 K27 K28 S12 S13 S15 S16 S17 S18 S21 S23 |
Identifies and selects the materials needed for the furniture making activity in line with job specification and task requirements. (K15, S12) Selects and uses measurement and marking out tools on materials, completing calibration checks in line with the task requirements. (K19, S15) Prepares materials for the manufacturing task, in line with the job specification. (K16, S13) Uses cutting and shaping tools and techniques to manufacture furniture components to meet the job specification. (K20, S16) Applies jointing techniques for furniture components production, assemble and secure furniture components, to meet the needs of the job specification. (K21, K22, S17, S18) Follows quality assurance procedures recording work information on paper, or electronically, in line with task and organisational requirements. (K27, K28, S21, S23)
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Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
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Environmental and sustainability
K6 S6 B3 |
Describes how they comply with environmental and sustainability regulations and procedures, considering the environment, through the efficient use and management of resources. Describes how they identify, handle and segregate resources for reuse, recycling, and disposal. (K6, S6, B3)
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Outlines how their environmental and sustainability considerations, impact on the local environment. (K6, S6)
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Maintenance of machinery, tools, and equipment
K11 K13 S10 |
Describes how they maintain the condition of tools and equipment. Describes how they check, inspect, and perform routine, first line maintenance procedures on tools, equipment, and machinery in line with organisational procedures, or manufacturer's instructions. (K11, K13, S10) |
Explains the importance of maintaining tools and equipment and machinery, and the impact on the business of not carrying out first line maintenance. (K11, K13, S10) |
Storage of tools, equipment, materials, products, and components
K10 K17 S8 S22 |
Describes how they comply with the storage requirements for tools and equipment, considering the environment they are being stored in, in line with organisational requirements. (K10, S8) Describes how they pack and store, finished products and components in line with organisational procedures. (K17, S22) |
None. |
Manufacturing processes
K18 K23 S14 S19 |
Describes how they prepare and use jigs and templates, checking their condition for damage. (K18, S14) Describes how they fit fixtures and fittings to furniture in line with task requirements. (K23, S19)
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Explains the importance of checking the condition of jigs and templates before use and the impact of not completing the checks. (K18, S14)
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Rectification, repair, and rework
K25 S20 |
Describes how they carry out, rectification, repair, or rework to manufactured furniture or components in line with company procedures. (K25, S20) |
Explains the impact on the business of not carrying out, rectification, repair, or rework to the furniture or components. (K25, S20) |
Team working, communications, and inclusion
K1 K30 K31 K32 K33 S25 S26 S27 S28 S29 B4 B5 |
Describes the furniture industry and their role within it. How they apply team working principles, and are team focussed to meet work goals. Describes how they report and escalate faults or issues in line with organisational procedures. (K1, K30, S25, S26, B4) Describes how they follow and support equity, diversity, and inclusion in their workplace in line with rules. (K31, S27, B5) Describes how they communicate with others using verbal techniques, in a way that is suitable for the context and supports task completion. (K32, S28) Describes how they communicate with colleagues and managers using written techniques. (K33, S29) |
Explains how their team working supports wider team and business goals. (K30, S25)
|
Continuous improvement
K29 S24 |
Describes how they support improvement through furniture making production by applying basic continuous improvement techniques. (K29, S24) |
Explains how continuous improvement contributes to the business or the process. (K29, S24) |
Documentation and use of digital, and information technology
K34 S30 |
Describes how they use information technology and digital systems to comply with GDPR and cyber security when carrying out work tasks. (K34, S30)
|
None. |
Learning and development opportunities
S31 B6 |
Describes how they have sought, undertaken and recorded learning and development activities to show continual personal and professional development in their role. (S31, B6) |
None. |
Finishing furniture
K24 |
Describes the types of finishing techniques on the furniture and components. (K24) |
None. |
Performance in the EPA determines the overall grade of:
An independent assessor must individually grade the observation with questions and interview underpinned by a portfolio of evidence in line with this EPA plan.
The EPAO must combine the individual assessment method grades to determine the overall EPA grade.
If the apprentice fails one assessment method or more, they will be awarded an overall fail.
To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To achieve an overall distinction, the apprentice must achieve a distinction in the interview underpinned by a portfolio of evidence, and a pass in the observation with questions assessment method.
Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.
Observation with questions | Interview underpinned by a portfolio of evidence | Overall Grading |
---|---|---|
Any grade | Fail | Fail |
Fail | Any grade | Fail |
Pass | Pass | Pass |
Pass | Distinction | Distinction |
If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does. The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.
The employer and the EPAO should agree the timescale for a re-sit or re-take. A re-sit is typically taken within 3 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 6 months of the EPA outcome notification.
Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.
Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.
The apprentice will get a maximum EPA grade of if pass they need to re-sit or re-take one or more assessment methods, unless the EPAO determines there are exceptional circumstances.
Roles | Responsibilities |
---|---|
Apprentice |
As a minimum, the apprentice should:
|
Employer |
As a minimum, the apprentice's employer must:
|
EPAO |
As a minimum, the EPAO must:
|
Independent assessor |
As a minimum, an independent assessor must:
|
Training provider |
As a minimum, the training provider must:
|
The EPAO must have reasonable adjustments arrangements for the EPA.
This should include:
Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Special considerations
The EPAO must have special consideration arrangements for the EPA.
This should include:
Special considerations must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Internal quality assurance refers to how EPAOs ensure valid, consistent and reliable EPA decisions. EPAOs must adhere to the requirements within the roles and responsibilities section and:
Affordability of the EPA will be aided by using at least some of the following:
This apprenticeship is not aligned to professional recognition.
Knowledge | Assessment methods |
---|---|
K1
The furniture industry function and role of the operative. Responsibilities, limits of role and escalation procedures. Back to Grading |
Interview underpinned by a portfolio of evidence |
K2
Job specifications, technical drawings and technical information. Back to Grading |
Observation with questions |
K3
Planning for furniture manufacturing activity, work organisation, resources, materials and time management. Back to Grading |
Observation with questions |
K4
Safe systems of work including risk assessments. Back to Grading |
Observation with questions |
K5
Awareness of health and safety regulations, standards, and guidance and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Isolation and emergency stop procedures. Personal Protective Equipment (PPE). Safety equipment: guards, signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Provision and Use of Work Equipment Regulations (PUWER) and Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). Back to Grading |
Observation with questions |
K6
Environment and sustainability regulation, standards and guidance relevant to the occupation and the operative’s responsibilities. Efficient use of resources. Recycling, reuse and safe disposal of waste. Back to Grading |
Interview underpinned by a portfolio of evidence |
K7
Preparation and maintenance of the work area. Back to Grading |
Observation with questions |
K8
Workplace operating procedures. What they are and why they are important. Back to Grading |
Observation with questions |
K9
Tools and equipment used in furniture manufacturing. Back to Grading |
Observation with questions |
K10
Storage environment, for tools and equipment. Back to Grading |
Interview underpinned by a portfolio of evidence |
K11
Maintenance of tools and equipment including pre-checks, inspections and tool condition. Back to Grading |
Interview underpinned by a portfolio of evidence |
K12
Machinery used in furniture manufacturing. Back to Grading |
Observation with questions |
K13
Maintenance of machinery for furniture manufacturing activity including cleaning and lubrication. Back to Grading |
Interview underpinned by a portfolio of evidence |
K14
Setting up machinery to perform furniture manufacturing operations. Back to Grading |
Observation with questions |
K15
Types of materials used in furniture making. Back to Grading |
Observation with questions |
K16
Methods of preparing materials. Back to Grading |
Observation with questions |
K17
Methods of packing and storage: components and products. Back to Grading |
Interview underpinned by a portfolio of evidence |
K18
Jigs and templates. Purpose, condition and use. Back to Grading |
Interview underpinned by a portfolio of evidence |
K19
Measuring and marking out of materials. Calibration of measurement tools and equipment. Back to Grading |
Observation with questions |
K20
Furniture component manufacturing processes including cutting and shaping. Back to Grading |
Observation with questions |
K21
Types of jointing techniques used in making furniture. Back to Grading |
Observation with questions |
K22
Furniture assembly techniques. Back to Grading |
Observation with questions |
K23
Types of furniture fittings and fixtures. Purpose and use. Back to Grading |
Interview underpinned by a portfolio of evidence |
K24
Principles and techniques for finishing furniture surfaces including spraying. Back to Grading |
Interview underpinned by a portfolio of evidence |
K25
Rectification, repair and rework techniques used on manufactured furniture. Back to Grading |
Interview underpinned by a portfolio of evidence |
K26
Methods for the handling and movement of products and components. Back to Grading |
Observation with questions |
K27
Quality assurance processes. Back to Grading |
Observation with questions |
K28
Methods of documenting work in progress for the furniture making activity. Back to Grading |
Observation with questions |
K29
Continuous improvement techniques: lean manufacturing, six sigma, 5S and KAIZEN. Back to Grading |
Interview underpinned by a portfolio of evidence |
K30
Team working principles. Back to Grading |
Interview underpinned by a portfolio of evidence |
K31
Principles of equity, diversity, and inclusion in the workplace and the impact on their work. Back to Grading |
Interview underpinned by a portfolio of evidence |
K32
Verbal communication techniques. Giving and receiving information. Back to Grading |
Interview underpinned by a portfolio of evidence |
K33
Written communication techniques - electronic and paper. Industry terminology Back to Grading |
Interview underpinned by a portfolio of evidence |
K34
Information and digital technology: email, collaboration packages, databases, equipment digital interfaces, management information systems, word processing, work sharing platforms, GDPR, cyber security. Back to Grading |
Interview underpinned by a portfolio of evidence |
Skill | Assessment methods |
---|---|
S1
Read and interpret job specifications, technical drawings or information for furniture making activity. Back to Grading |
Observation with questions |
S2
Plan furniture making activity including timescales for completion, and organise materials and resources. Back to Grading |
Observation with questions |
S3
Prepare and maintain the work area. Back to Grading |
Observation with questions |
S4
Apply safe systems of working including risk assessment. Back to Grading |
Observation with questions |
S5
Follow health and safety regulations, standards, and guidance. Back to Grading |
Observation with questions |
S6
Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal. Back to Grading |
Interview underpinned by a portfolio of evidence |
S7
Follow workplace operating procedures. Back to Grading |
Observation with questions |
S8
Store tools and equipment. Back to Grading |
Interview underpinned by a portfolio of evidence |
S9
Select tools, equipment, and machinery for furniture making activity. Back to Grading |
Observation with questions |
S10
Apply first line maintenance of, tools, equipment, and machinery. For example, checking tool condition, cleaning, lubrication, visual inspection, tool calibration. Back to Grading |
Interview underpinned by a portfolio of evidence |
S11
Set up and operate furniture making machinery. Back to Grading |
Observation with questions |
S12
Identify and select materials used in furniture making. Back to Grading |
Observation with questions |
S13
Apply preparation techniques to materials. Back to Grading |
Observation with questions |
S14
Prepare and use jigs and templates used in the work activity. Check jigs and templates for damage. Back to Grading |
Interview underpinned by a portfolio of evidence |
S15
Measure and mark out materials including measurement tool calibration checks. Back to Grading |
Observation with questions |
S16
Manufacture furniture components including cutting and shaping. Back to Grading |
Observation with questions |
S17
Apply jointing techniques to produce furniture components. Back to Grading |
Observation with questions |
S18
Assemble and secure furniture components in position, for example clamping and gluing techniques. Back to Grading |
Observation with questions |
S19
Attach furniture fittings and fixtures. Back to Grading |
Interview underpinned by a portfolio of evidence |
S20
Carry out rectification, repair and rework of manufactured furniture. Back to Grading |
Interview underpinned by a portfolio of evidence |
S21
Follow quality assurance processes. Back to Grading |
Observation with questions |
S22
Pack and store components and products. Back to Grading |
Interview underpinned by a portfolio of evidence |
S23
Record furniture making activity information - paper based or electronic. Back to Grading |
Observation with questions |
S24
Apply basic continuous improvement techniques. For example, lean manufacturing, six sigma, 5S and KAIZEN. Back to Grading |
Interview underpinned by a portfolio of evidence |
S25
Apply team working principles. Back to Grading |
Interview underpinned by a portfolio of evidence |
S26
Apply escalation procedures in relation to faults or issues. Back to Grading |
Interview underpinned by a portfolio of evidence |
S27
Follow equity, diversity and inclusion rules. Back to Grading |
Interview underpinned by a portfolio of evidence |
S28
Communicate verbally with colleagues and supervisors. Back to Grading |
Interview underpinned by a portfolio of evidence |
S29
Communicate in writing with colleagues and supervisors using industry terminology electronically or paper based. Back to Grading |
Interview underpinned by a portfolio of evidence |
S30
Use information technology and digital systems. Comply with GDPR and cyber security regulations and policies. Back to Grading |
Interview underpinned by a portfolio of evidence |
S31
Undertake and record learning and development activities. Back to Grading |
Interview underpinned by a portfolio of evidence |
Behaviour | Assessment methods |
---|---|
B1
Put health and safety first. Back to Grading |
Observation with questions |
B2
Take ownership of given work. Back to Grading |
Observation with questions |
B3
Consider the impact on the environment when using resources and carrying out work. Back to Grading |
Interview underpinned by a portfolio of evidence |
B4
Team-focus to meet work goals. Back to Grading |
Interview underpinned by a portfolio of evidence |
B5
Support an inclusive workplace for example, respectful of different views. Back to Grading |
Interview underpinned by a portfolio of evidence |
B6
Seek learning and development opportunities. Back to Grading |
Interview underpinned by a portfolio of evidence |
KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
---|---|---|---|
Health and safety and workplace procedures
K4 K5 K7 K8 K26 S3 S4 S5 S7 B1 |
Safe systems of work including risk assessments. (K4) Awareness of health and safety regulations, standards, and guidance and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Isolation and emergency stop procedures. Personal Protective Equipment (PPE). Safety equipment: guards, signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Provision and Use of Work Equipment Regulations (PUWER) and Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). (K5) Preparation and maintenance of the work area. (K7) Workplace operating procedures. What they are and why they are important. (K8) Methods for the handling and movement of products and components. (K26) |
Prepare and maintain the work area. (S3) Apply safe systems of working including risk assessment. (S4) Follow health and safety regulations, standards, and guidance. (S5) Follow workplace operating procedures. (S7) |
Put health and safety first. (B1) |
Work organisation and preparation
K2 K3 S1 S2 B2 |
Job specifications, technical drawings and technical information. (K2) Planning for furniture manufacturing activity, work organisation, resources, materials and time management. (K3) |
Read and interpret job specifications, technical drawings or information for furniture making activity. (S1) Plan furniture making activity including timescales for completion, and organise materials and resources. (S2) |
Take ownership of given work. (B2) |
Machinery, tools, and equipment
K9 K12 K14 S9 S11 |
Tools and equipment used in furniture manufacturing. (K9) Machinery used in furniture manufacturing. (K12) Setting up machinery to perform furniture manufacturing operations. (K14) |
Select tools, equipment, and machinery for furniture making activity. (S9) Set up and operate furniture making machinery. (S11) |
None |
Manufacturing and assembly of furniture
K15 K16 K19 K20 K21 K22 K27 K28 S12 S13 S15 S16 S17 S18 S21 S23 |
Types of materials used in furniture making. (K15) Methods of preparing materials. (K16) Measuring and marking out of materials. Calibration of measurement tools and equipment. (K19) Furniture component manufacturing processes including cutting and shaping. (K20) Types of jointing techniques used in making furniture. (K21) Furniture assembly techniques. (K22) Quality assurance processes. (K27) Methods of documenting work in progress for the furniture making activity. (K28) |
Identify and select materials used in furniture making. (S12) Apply preparation techniques to materials. (S13) Measure and mark out materials including measurement tool calibration checks. (S15) Manufacture furniture components including cutting and shaping. (S16) Apply jointing techniques to produce furniture components. (S17) Assemble and secure furniture components in position, for example clamping and gluing techniques. (S18) Follow quality assurance processes. (S21) Record furniture making activity information - paper based or electronic. (S23) |
None |
KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
---|---|---|---|
Environmental and sustainability
K6 S6 B3 |
Environment and sustainability regulation, standards and guidance relevant to the occupation and the operative’s responsibilities. Efficient use of resources. Recycling, reuse and safe disposal of waste. (K6) |
Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal. (S6) |
Consider the impact on the environment when using resources and carrying out work. (B3) |
Maintenance of machinery, tools, and equipment
K11 K13 S10 |
Maintenance of tools and equipment including pre-checks, inspections and tool condition. (K11) Maintenance of machinery for furniture manufacturing activity including cleaning and lubrication. (K13) |
Apply first line maintenance of, tools, equipment, and machinery. For example, checking tool condition, cleaning, lubrication, visual inspection, tool calibration. (S10) |
None |
Storage of tools, equipment, materials, products, and components
K10 K17 S8 S22 |
Storage environment, for tools and equipment. (K10) Methods of packing and storage: components and products. (K17) |
Store tools and equipment. (S8) Pack and store components and products. (S22) |
None |
Manufacturing processes
K18 K23 S14 S19 |
Jigs and templates. Purpose, condition and use. (K18) Types of furniture fittings and fixtures. Purpose and use. (K23) |
Prepare and use jigs and templates used in the work activity. Check jigs and templates for damage. (S14) Attach furniture fittings and fixtures. (S19) |
None |
Rectification, repair, and rework
K25 S20 |
Rectification, repair and rework techniques used on manufactured furniture. (K25) |
Carry out rectification, repair and rework of manufactured furniture. (S20) |
None |
Team working, communications, and inclusion
K1 K30 K31 K32 K33 S25 S26 S27 S28 S29 B4 B5 |
The furniture industry function and role of the operative. Responsibilities, limits of role and escalation procedures. (K1) Team working principles. (K30) Principles of equity, diversity, and inclusion in the workplace and the impact on their work. (K31) Verbal communication techniques. Giving and receiving information. (K32) Written communication techniques - electronic and paper. Industry terminology (K33) |
Apply team working principles. (S25) Apply escalation procedures in relation to faults or issues. (S26) Follow equity, diversity and inclusion rules. (S27) Communicate verbally with colleagues and supervisors. (S28) Communicate in writing with colleagues and supervisors using industry terminology electronically or paper based. (S29) |
Team-focus to meet work goals. (B4) Support an inclusive workplace for example, respectful of different views. (B5) |
Continuous improvement
K29 S24 |
Continuous improvement techniques: lean manufacturing, six sigma, 5S and KAIZEN. (K29) |
Apply basic continuous improvement techniques. For example, lean manufacturing, six sigma, 5S and KAIZEN. (S24) |
None |
Documentation and use of digital, and information technology
K34 S30 |
Information and digital technology: email, collaboration packages, databases, equipment digital interfaces, management information systems, word processing, work sharing platforms, GDPR, cyber security. (K34) |
Use information technology and digital systems. Comply with GDPR and cyber security regulations and policies. (S30) |
None |
Learning and development opportunities
S31 B6 |
None |
Undertake and record learning and development activities. (S31) |
Seek learning and development opportunities. (B6) |
Finishing furniture
K24 |
Principles and techniques for finishing furniture surfaces including spraying. (K24) |
None |
None |
Version | Change detail | Earliest start date | Latest start date | Latest end date |
---|---|---|---|---|
1.0 | Approved for delivery | 22/08/2024 | Not set | Not set |
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